Serve as the primary field-based educational resource for patients and caregivers, providing disease and therapy education and guiding them through onboarding.
Proactively identify and address access-related barriers to therapy initiation, partnering with provider offices and specialty pharmacies.
Develop strong relationships with healthcare providers and cross-functional teams to improve patient experience and support timely treatment initiation.
Build and maintain strong client relationships, acting as a trusted advisor and driving peer-to-peer education programs.
Manage and mentor account team members, setting performance goals and fostering professional growth.
Oversee budgets, timelines, and compliance, ensuring seamless execution and client satisfaction.
Real Chemistry is a global healthcare communications and marketing agency serving top pharmaceutical and biotech companies. The company's culture is rooted in collaboration and a commitment to excellence, with employees described as impact-obsessed and innovative.
Leads Patient marketing strategies for COMP360, inclusive of digital/media efforts and patient support materials.
Partners with Commercial Operations, Sales Leadership, and Medical Affairs to drive Patient awareness.
Owns creation of marketing materials that educate Patients and Care Partners on COMP360's value proposition.
Compass Pathways plc is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US and focuses on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions.
Process referrals to MTM team and schedule appointments for patients.
Provide phone support and document patient information in electronic health records.
Assist with prior authorizations and billing to help patients access affordable medications.
UnityPoint Health is a healthcare system providing medical services. It is recognized as a Top 150 Place to Work in Healthcare and offers a supportive culture for team members.
Serve as the primary contact for CM/UM programs and operational questions related to the MyCare Platform.
Build relationships with provider offices through outreach and timely follow-up, resolving issues within defined turnaround times.
Educate providers on submission requirements, documentation, timelines, and available CM/UM resources.
Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. They serve employers, health plans, and health systems with data-driven solutions that reduce costs while improving health outcomes.
Provide education and clinical support to healthcare professionals on the PROVENGE treatment process from enrollment to infusion.
Collaborate with commercial teams and Key Account Managers to identify and educate accounts using data-driven reports.
Support patient navigation and foster relationships between apheresis sites and infusion sites to minimize treatment delays.
Dendreon is a biotechnology company focused on developing and commercializing PROVENGE, an immunotherapy for prostate cancer. It operates as a fast-paced, high-volume, adaptive commercial environment emphasizing team building and multidisciplinary problem-solving.
Serve as primary point of contact for specialty pharmacy patients from enrollment through therapy adherence, handling benefits verification and prior authorization.
Manage a caseload independently, perform outbound calls, and coordinate with pharmacy partners to ensure accurate therapy and shipment status.
Maintain strict patient confidentiality per HIPAA, recognize and report adverse events, and follow program-specific protocols.
Caretria provides patient support services for specialty pharmacy patients, focusing on enrollment, benefits verification, and care coordination. The company values empathy, urgency, and accuracy, and offers a comprehensive benefits package to its employees.
Monitor and ensure the visibility and integrity of Headway's provider network by tracking key indicators of network health.
Expand and lead the clinical education function: define the vision, develop quarterly roadmaps, secure resources, and oversee end-to-end execution of all provider education initiatives.
Develop targeted education and remediation programs that upskill Headway's 60,000+ providers on clinical standards, documentation quality, and regulatory compliance.
Headway is building a new mental healthcare system that everyone can access by solving the biggest barrier to care: insurance. Over 75,000 providers across all 50 states run their practice on their software, serving over 1 million patients.
Supports the strategy and execution of US Public Affairs activities, with a focus in cystic fibrosis.
Monitors state legislation and identifies substantive policy and political opportunities and risks to the company’s business.
Develops plans, goals, processes, and logistics for projects, gaining cooperation and alignment.
Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases. Vertex is consistently recognized as one of the industry's top places to work, with global headquarters in Boston's Innovation District and international headquarters in London.
Drive solution adoption, educating consultants and employers on the value and integration of solutions.
Deliver strategic education and serve as the escalation point for technical and clinical questions related to Pareto solutions.
Partner with Product, Clinical, and vendor partners to improve solution performance at scale through feedback.
ParetoHealth's mission is collective greatness, transforming employee health benefits since 2011. They help small and medium-sized businesses fight rising healthcare costs with financing innovations and a growing ecosystem of partners.
Handle inbound and outbound calls to ensure patient satisfaction, troubleshoot concerns, and explain insurance coverage.
Obtain and process authorizations for reorders, resolve patient issues, and ensure accurate reorder processing via phone and document processing.
Maintain patient documentation, insurance requirements, and company procedures with high confidentiality.
CCS is a strategic partner addressing America's healthcare challenges through intelligent chronic care management, focusing on diabetes and chronic conditions. Recognized as a Great Place to Work®, they support over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals.
Review and process patients’ enrollment forms for the Patient Assistance Program.
Assist patients on the phone with PAP program enrollment by verifying pre-screening and qualifying tasks.
Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process.
CareTria aims to help patients access coverage for their prescribed medications. We provide telephone support and administrative functions. The company offers comprehensive benefits and is an Equal Opportunity Employer, indicating a commitment to a positive and inclusive work environment.
Perform outbound calls to engage patients about the benefits of Salvo’s program and tech-enabled services.
Enroll patients in Salvo’s program and schedule an initial virtual nurse visit to onboard patients.
Assist patients in understanding the cost of the program, including insurance coverage and financial responsibilities.
Salvo Health offers virtual care to patients at community specialty care practices, focusing on chronic gut health and metabolic conditions. The company has raised a Series A investment round and aims to provide continuous, interdisciplinary wraparound care.
Conduct high-volume calls with patients, providers, and pharmacies using established protocols.
Collaborate with patients to remove barriers to medication adherence and escalate clinical barriers to a pharmacist.
Accurately document all interactions, outcomes, and identified barriers in appropriate systems.
Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. Founded in 2014, they've become the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Assist patients and families in transforming maladaptive eating patterns into a healthy relationship with food through ongoing support.
Develop and implement individualized treatment plans to facilitate patients' progress based upon patient’s unique needs.
Deliver evidence-based nutrition education geared toward challenging irrational thoughts and beliefs around food/nutrition, weight and shape.
Equip is a virtual, evidence-based eating disorder treatment program. They aim to ensure that everyone with an eating disorder can access treatment. Founded in 2019, Equip has been a fully virtual company, consisting of engaged, passionate, and diverse employees.
Drive the creation of payer-specific marketing materials.
Serve as the primary owner for a portfolio of payer products and specialized payer projects.
Report on product and campaign performance and provide recommendations for product enhancement.
Aledade empowers independent primary care practices to deliver better care to their patients and thrive in value-based care. They are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Lead population-based market access strategy, integrating payer, provider, and health system perspectives into cohesive client recommendations.
Architect decision maker engagement strategies that shape access across payer organizations, IDNs, and other organized customers.
Translate healthcare policy, reimbursement trends, and stakeholder dynamics into forward-looking strategic frameworks and content platforms.
The Klick Group focuses on realizing the full potential of people and clients in life sciences. They have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore and are committed to fostering a high-performance, people-first culture.
Serve as a community-based, patient-facing resource, building relationships with patients and caregivers through direct, in-person re-engagement.
Provide hands-on support to patients and caregivers, including assisting with program re-enrollment, onboarding, and mobile app setup and utilization.
Educate patients and caregivers on Imagine Pediatric services and available community resources, ensuring they understand how to access care and support.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. They deliver virtual and in-home medical, behavioral, and social care, working alongside families, providers, and health plans.
Responsible for supporting the implementation, maintenance, analysis, and quality assurance of ConnectiveRx pharmaceutical affordability programs.
Accountable for program set-ups and maintenance, performs quality control on program setups and updates, and investigates adjudication outcomes and data discrepancies.
Applies business rules consistently to ensure operational accuracy and program integrity and works independently on routine tasks.
ConnectiveRx helps pharmaceutical manufacturers untangle the complex prescription process. They bring together diverse voices to allow patients to build trusting relationships with their medication brands. ConnectiveRx offers comprehensive benefits including medical, dental, vision, life, and disability insurance.
Identify and connect families to community resources and support services to address non-medical drivers of health.
Empower families through education and advocacy to navigate healthcare and social service systems.
Collaborate with interdisciplinary care teams and community partners to close service gaps and reduce barriers.
Imagine Pediatrics is a tech-enabled pediatrician-led medical group reimagining care for children with special health care needs, providing 24/7 virtual-first and in-home care. Guided by five core values, they foster a collaborative and empathetic culture focused on children first.