Provide education about a patient’s diagnosis, test results and treatment plan.
Collaborate with cardiologists, PCPs and other healthcare professionals to ensure comprehensive and coordinated care for patients.
Maintain accurate and detailed patient records, including patient interactions, medical histories, assessments, treatment plans, progress notes, and discharge summaries.
Heartbeat Health is a virtual-first cardiovascular care company, providing patients with convenient, high-quality heart care through telemedicine, diagnostics, and virtual care programs. The team is redefining how cardiovascular care is delivered, and values diversity and mutual respect.
Review clinical documentation and treatment trajectory to ensure care meets medical necessity standards.
Synthesize clinical documentation, medical record information, and outcomes data to make recommendations on next steps in care.
Partner cross-functionally to support high-quality, clinically appropriate care across the network.
Rula is dedicated to treating the whole person and aims to create a world where mental health is no longer stigmatized. They are a remote-first company committed to providing quality, evidence-based, and compassionate care, empowering individuals to take charge of their mental health.
Provide assessments of qualified ICC patients via initial telephone encounters.
Document conversations in Epic and follow a standard process of care to expedite care.
Work autonomously within ICC guidelines in a fast-paced environment.
Northwestern Medicine strives to cultivate a positive workplace through patient interaction. They are a leader in the healthcare industry that provides competitive benefits and aims to take care of their employees.
Perform telephonic symptom assessment and triage using evidence-based protocols to ensure appropriate care and disposition.
Document patient interactions accurately in the EMR and educate callers on virtual care, provider referrals, and available community resources.
Deliver excellent customer service while maintaining confidentiality, sound judgment, and effective communication with diverse populations.
UnityPoint Health is committed to team members and has been recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare. They champion a culture of belonging where everyone feels valued and respected, honoring the ways people are unique and embracing what brings us together.
Coordinate with Front Desk Coordinators to manage house call requests and assist with patient care in the clinic.
Formulate a differential diagnosis and treatment plan for urgent and emergent care in non-clinic settings.
Document clinical evaluations and treatments accurately in the electronic health record (AthenaHealth).
Sollis Health is a medical membership that’s on-demand 24/7, 365. They provide concierge care and follow-up with ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation. With locations in multiple states.
Field and resolve overnight questions and support requests from patients and partners.
Respond to and triage inbound patient and partner questions via phone, email and SMS in a timely manner.
Escalate patient questions and concerns to other teams for additional support.
Sprinter Health is focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. They have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients.
Nurse conducts clinical review of cases not meeting criteria by performing clinical intake.
Adjudicates (closes), requests additional clinical information or escalates to Medical Directors.
Active PRC and USRN License required with 2 years Bedside Experience.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries. With 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Help build and manage the day-to-day operations of a partner network across multiple states and several partners.
Identify, engage, and negotiate with prospective clinical vendors.
Lead and support implementation tasks and timelines in connection with new partner network launches, including in collaboration with internal and external stakeholders.
Heartbeat Health is a virtual-first cardiovascular care company. They provide patients with convenient, high-quality heart care through telemedicine, diagnostics, and virtual care programs, and they are considered the leader in their field. They are fast-paced, agile, remote-first, value diversity, and care about each other.
Evaluates member health metrics and professional resources to inform UM/CM initiatives and programs.
Refers members and providers to G.E.H.A resources and programs, as indicated, maximizing their health plan benefits.
Monitors and evaluates program effectiveness, tracks relevant metrics, and reports outcomes.
Government Employees Health Association (G.E.H.A) is a nonprofit member association providing health and dental benefits to millions of federal employees and retirees since 1937. G.E.H.A is headquartered in Lee's Summit, Missouri, offering hybrid and work-from-home options for many roles.
Answer calls and resolve questions, routing to appropriate departments.
Complete documentation in EMR and marketing systems, including initial prescreening.
Schedule new and returning patients and complete follow-up duties.
Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.
Enrolls providers new to Privia with all commercial health plans specific to the market.
Updates and maintains provider enrollment status in credentialing system, CredentialStream.
Performs follow up with health plans according to designated timeline, until Provider is PAR.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices. Privia Health consists of scalable cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.
Manage daily hospital census of engaged members, reviewing alerts and updating information in the EMR system.
Communicate with hospital/discharge planners, notifying patients of WellBe's awareness of their hospitalization, and track admissions.
Engage in telephonic conversations with patients and families, explaining the WellBe program and aiming to schedule post-discharge appointments.
WellBe is pioneering a new way of healthcare that is revolutionizing the industry. They have a patient-focused environment that ensures patients can live a fulfilling life, offering growth and development opportunities across expanding markets and celebrating success globally.
Works with field staff and Manager, Clinical Services (MCS) to appropriately schedule clinicians for cases in assigned areas of responsibility.
Communicates appropriately regarding changes in schedule or service delivery.
Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities.
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve.
Answer high-volume inbound calls professionally, providing information and support with empathy.
Schedule, reschedule, or cancel patient appointments across multiple facilities, ensuring optimal provider capacity.
Screen calls for urgent/emergency needs (911) and accurately triage/route calls to nursing staff, providers, or relevant departments.
Heartland Women's Healthcare provides healthcare to its customers. They employ highly-qualified individuals and are an Equal Opportunity Employer that is committed to global diversity.
Serve as the lead clinical liaison for partner providers across multiple regions.
Partner with PRMs on clinic visits and ongoing relationship management to strengthen long-term program engagement.
Translate field insights into actionable intelligence for clinical, product, and engineering teams, directly informing service improvements and care model refinement.
Cadence is a clinical AI company that delivers continuous, proactive care for older adults with chronic conditions. They pair patients with a dedicated clinical team and integrate deeply into health system EMRs and workflows.
Coordinate patient scheduling and appointment management to support timely access to Veteran healthcare services.
Track, review, and respond to electronic consults, provider orders, and related actions within the electronic medical record system.
Support patient access, medical scheduling, appointment coordination, and clinical administrative workflows across multiple healthcare services.
They provide patient scheduling, appointment coordination, and healthcare administrative support that helps Veterans access timely care. Operating in more than 90 countries, International SOS provides clinical care, emergency response, and healthcare support services across a wide range of care settings.
Provide health assessments and treatment solutions via telephone, video, or chat functions.
Receive inbound phone calls from patients seeking answers to various medical conditions.
Stay up to date with current health trends and recommendations.
PWNHealth is a national clinician network improving early disease detection and prevention using advanced diagnostics and telehealth, serving all 50 states and Puerto Rico. They are a mission-driven company with a positive culture, backed by leading growth equity firms Spectrum Equity and the Blue Venture Fund (BVF).
Provide exceptional care, disease management and health education to patients.
Support goal setting for individual patients asynchronously to help them better manage their chronic conditions.
Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors.
Salvo Health is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. They bring multidisciplinary virtual care to patients at community specialty care practices. Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, a larger sense of mission, and professional development and entrepreneurial opportunities.
Conduct initial and follow-up telehealth assessments, initiating/adjusting plans of care, and coordinating with providers via a secure platform.
Interpret insights from the Circadia platform to prioritize high-risk patients, driving timely interventions to prevent decline and unnecessary ED visits.
Complete documentation/charts within the same day, efficiently completing 25+ tele visits per day for home health patients in the SoCal/OC area.
Circadia Health is a healthcare AI company focused on preventing avoidable hospitalizations and transforming senior-care operations. They have a platform that combines contactless sensing with predictive models and enterprise integrations, touching 40,000+ post-acute patients daily.