Captures, organizes, and maintains project knowledge assets including process flows, design decisions, and operational procedures.
Develops user-facing documentation such as SOPs, quick reference guides, and FAQs to support adoption and training.
Coordinates with cross-functional teams to validate documentation accuracy and supports governance processes for version control and audit readiness.
CSCI is an award-winning information technology and financial management consulting firm founded on a philosophy of doing what is right. It fosters a culture where associates thrive both personally and professionally.
Monitor the software licensing mailbox, respond to requests, and process service requests according to performance standards.
Work with end users on software standards, create change requests, and route tickets to stakeholders or resellers.
Maintain license keys, install packages, and update internal tools for software contract management.
Empower AI provides AI solutions for federal government agencies, helping them enhance workforce productivity and achieve meaningful transformation. Headquartered in Reston, Va., the company leverages three decades of experience in Health, Defense, and Civilian missions, and is recognized as a 2024 Military Friendly Employer.
Apply facilities management experience and engineering techniques to support facility infrastructure projects for a National Capital Region customer.
Oversee data collection and analysis for portfolio-level real property health, forecasting, and planning.
Manage client relationships, draft reports, and support decision-making across organizational levels.
LMI is a digital solutions provider that accelerates government impact with innovation and speed. The company serves defense, space, healthcare, and energy sectors and is headquartered in Tysons, Virginia.
Support full system integration across data, layouts, network components, and facility workflows for the FAA's E-IDS environment.
Gather operational requirements from FAA facilities and build local data administrations by mapping fields to site-specific needs.
Validate data accuracy, layout behavior, system interfaces, and interoperability, and document configuration changes.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe, serving as a trusted partner to essential government agencies and the U.S. armed forces. As a leading mission capability integrator and enterprise IT provider, Peraton employs thousands of professionals dedicated to solving the most daunting challenges.
Provide technical writing, editing, and document management support to a federal law enforcement organization.
Review, edit, and refine documents to ensure accuracy, clarity, and consistency for diverse audiences.
Develop content for reports, briefings, and presentations; adhere to agency style guides and formatting requirements.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. They serve the defense, space, healthcare, and energy sectors with a focus on agility and collaboration, and are headquartered in Tysons, Virginia.
Lead day-to-day execution of a next-generation software program supporting Army modernization initiatives.
Coordinate execution across Product Management, Engineering, UX/UI, DevSecOps, Cybersecurity, and Forward Deployed Engineering teams.
Manage integrated master schedules, program milestones, cross-team dependencies, and release timelines.
LMI is a digital solutions provider accelerating government impact with innovation and speed. Headquartered in Tysons, Virginia, LMI serves defense, space, healthcare, and energy sectors with a focus on agility and collaboration.
Collaborate directly with customer organizations to assess, design, and implement digital engineering solutions.
Provide training, guidance, and best-practice recommendations to enhance customer digital engineering capabilities.
Develop, test, and maintain software solutions that integrate with digital engineering workflows.
Istari Digital builds next-generation tools for digital engineering, supporting mission-critical work in aerospace, defense, and beyond. They are a remote-first company with a thoughtful, fast-moving team that values autonomy, engineering craft, and product intuition.
Manage administrative and financial aspects of equipment and software leases, ensuring accurate funding, billing, and documentation.
Review lease agreements, credit approvals, and invoices for accuracy and compliance.
Partner with Finance and internal teams to support reconciliations and resolve discrepancies.
Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. The company fosters a diverse, collaborative culture where employees can grow and make an impact.
Support routine LMS builds, updates, and configurations using documented templates and SOPs.
Serve as the first point of contact for Learning Inbox inquiries and LMS support requests.
Upload, organize, maintain, and retire learning content within the LMS according to defined standards.
Cogstate advances the science of brain health by providing digital cognitive assessments for clinical trials, healthcare, and research. The global team of experts spans psychology, data science, operations, and technology, working in over 150 countries and supporting more than 2,000 clinical trials with a patient-first mindset.
Install, configure, and maintain computer networks, hardware, software, and applications.
Provide technical support to end users via telephone and troubleshoot hardware, software, and network issues.
Document incidents and resolutions within the ticketing system while managing multiple support requests.
Barnes & Noble Education is a leading solutions provider for the education industry, committed to driving affordability, accessibility, and achievement at academic institutions nationwide. The company fosters a culture of inclusion and diversity, with a focus on supporting employees' physical, mental, and financial well-being.
Responsible for all Software Licensing Optimization (SLO) and Procurement Support tasks within the program.
Provide stakeholders with knowledge of industry standard licensing models and core specialization in major software publishers.
Ensure proper license management tracking and develop annual renewal reporting for the Government.
Empower AI provides AI solutions for government agencies, helping federal leaders transform their workforce. Headquartered in Reston, Va., the company leverages three decades of experience in Health, Defense, and Civilian missions and is recognized as a 2024 Military Friendly Employer.
Maintain contact center knowledge management processes including content analysis, document management, and data capture.
Develop Standard Operating Procedures (SOPs) related to Knowledge Management.
Develop knowledge training programs for staff on how to use the KM IT Tool.
Empower AI provides AI solutions for federal government agencies to elevate their workforce potential. Headquartered in Reston, VA, the company leverages three decades of experience and is recognized as a 2024 Military Friendly Employer.
Support production operations and assist with software deployments and release activities.
Monitor production environments and troubleshoot operational issues.
Support configuration management and documentation, and coordinate with software engineers and customer stakeholders.
SOSi is a private defense and government solutions business specializing in advanced technology systems and mission support. Its capabilities include data science, software development, network engineering, intelligence, and logistics.
Provide frontline application support for CMiC Construction Management software, assisting end users with system access, navigation, and process issues.
Manage user account lifecycle, troubleshoot access issues, and escalate complex technical problems to internal teams or vendors.
Collaborate with IT department to update documentation, policies, and continuously improve IT service delivery.
Shimmick is a construction company that delivers high-quality projects through innovative thinking and collaboration. They are a team of resourceful and resilient professionals committed to exceeding client expectations.
Provide engineering leadership and technical coordination for defense-related programs.
Support cross-functional integration and technical planning across disciplines.
Ensure technical objectives, schedules, and deliverables align with program goals.
Voyager is an innovative defense, national security and space technology company delivering transformative mission-critical solutions. They foster a culture of innovation, curiosity, and impact, with a team of doers and builders united by purpose.
Provide expert support, analysis, and research on complex problems related to the subject matter.
Serve as technical expert on executive-level project teams, providing technical direction and alternatives.
Apply advanced technical principles and contribute to the development of new concepts and solutions.
Horizon Industries Limited is a dynamic IT and management consulting firm based in the Washington, DC area, providing full-cycle IT consulting and management support in both private and public sectors. Founded in 1996, the company prides itself on a diverse, employee- and family-centric culture.
Configure DHS OCIO Enterprise Mobility Management solutions (VMware Workspace ONE, Intune, JAMF) and deploy mobile archive apps.
Develop test plans, support documentation, and on-boarding/off-boarding processes for mobile archiving.
Resolve escalated issues, perform analysis, and implement corrective solutions while coordinating with vendors and teams.
Peraton is a next-generation national security company that drives missions of consequence across land, sea, space, air, and cyberspace. As the world's leading mission capability integrator and transformative enterprise IT provider, the company supports every branch of the U.S. armed forces and essential government agencies.
Provides functional support for the Army Contract Writing System (ACWS) to the Army Contracting Enterprise.
Investigates, diagnoses, and resolves functional incidents and service requests using ServiceNow.
Manages tickets to meet service level objectives and communicates with end users.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. Headquartered in Tysons, Virginia, LMI serves the defense, space, healthcare, and energy sectors.
Scope, plan, and deliver paid engagements covering LMS administration and technical configuration.
Lead discovery sessions with client stakeholders and turn output into statements of work with defined milestones.
Manage a portfolio of concurrent engagements, tracking budget, timeline, and scope for each.
Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. Trusted by over 3,300 organizations and 34 million users, the company fosters a collaborative culture where employees genuinely care about each other and the work they do.