Source Job

US

  • Respond professionally to client and potential client inquiries and develop strong relationships.
  • Learn/master the U.S. Customs bond industry through progressive training and responsibility.
  • Review, analyze, and process client and sales department documents with high attention to detail and accuracy, within deadlines.

Customer Service Communication Problem-solving

20 jobs similar to Client Experience Specialist

Jobs ranked by similarity.

US 3w PTO

  • Provide accurate and timely advice on customs classification, valuation, and import requirements.
  • Review and validate regulatory documentation, including Powers of Attorney and USMCA Certification of Origin.
  • Conduct post-entry activities such as USMCA claims, Post Summary Corrections, and administrative refunds as needed.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates with AI, and share this shortlist with the hiring company for interviews and assessments.

$50,000–$50,000/hr
US 11w maternity

  • Serve as a trusted guide for lenders, settlement agents, escrow officers, notaries, and consumers.
  • Handle chat, phone, and email support with accuracy and empathy, ensuring a smooth experience across the Snapdocs platform.
  • Troubleshoot Snapdocs products, track issues, and partner with QA/training teams when recurring themes emerge.

Snapdocs' platform currently powers 20% of all real estate closings in the country, and they’re just getting started.

Provides high quality administrative support to Financial Advisors. Services a high volume of daily interactions with clients. Processes client financial transactions and expenses.

Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services.

US Canada

  • Respond to customer inquiries via various channels with accurate information.
  • Troubleshoot technical issues and guide customers through solutions.
  • Contribute to the development of Customer Success materials and onboard new clients.

Tali is tackling healthcare’s administrative burden with an AI-powered medical scribe, serving thousands of clinicians across Canada and the US.

US

  • Interact directly with customers via phone to assist with order fulfillment and service execution.
  • Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
  • Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.

HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.

$15–$27/hr

  • Handle inbound customer calls and/or e-mails with empathy and professionalism
  • Resolve issues, answer questions, and provide proactive solutions
  • Deliver a WOW experience on every call—customers should hear your smile!

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases and is a Fortune 500 company.

Philippines

Handle client onboarding and manage follow-ups for document collection. Answer tax-related questions with mid-level expertise. Manage inbound calls, redirect inquiries, and schedule meetings using Go High Level.

The company specializes in tax preparation, client onboarding, and financial services.

US 3w PTO

  • Audit operational entries to ensure compliance with tariffs, Free Trade Agreements, duties, taxes, and regulatory standards
  • Develop and maintain internal processes and procedures to enhance operational quality
  • Provide training and coaching for new hires and existing staff on operational procedures, learning systems, and best practices

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Tax Associate

Vaco
$31–$31/hr
US

  • Prepare federal and state individual 1040 tax returns using commercial tax preparation software.
  • Help clients navigate the complexities of taxation.
  • Interact with customers through video and audio tools in a professional, friendly, and confident manner.

Vaco, LLC respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents.

Looking for someone driven to deliver exceptional client experiences. Responsibilities include building and maintaining strong client relationships. Also responsible for ensuring the timely and successful delivery of our solutions according to client needs.

INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.

$20,000–$65,000/yr
US

You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Maintain up-to-date knowledge of supplier systems, policies, and procedures.

We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe.

$25,000–$65,000/yr
US

  • Assist with client communications, itinerary updates, and travel issue resolution.
  • Respond to client inquiries and resolve travel issues in real time.
  • Communicate with airlines, hotels, and tour providers to make changes.

Destination Knot is hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution.

US

  • Provide assistance across phone, email, and chat channels.
  • Guide users through account needs and resolve issues efficiently.
  • Collaborate with internal teams to ensure seamless support.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

Respond promptly to customer inquiries via phone, email, and chat platforms, assist with booking confirmations, travel changes, and general service questions, and resolve customer concerns with professionalism and efficiency.

Destination Knot is a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide.

US

Ensuring Deckers’ international supply chain runs smoothly and efficiently. Managing key programs and coordinating audits related to global customs compliance. Delivering insightful reporting that supports strategic decision-making and financial accuracy.

At Deckers Brands, every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond.

$29,120–$33,280/hr
US

  • Interact directly with customers via phone.
  • Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
  • Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.

HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless experiences. As a remote-first company, they embrace collaboration and flexibility.

  • Own user interactions through various support channels.
  • Master trading platforms and internal tools.
  • Troubleshoot inquiries and educate traders.

Topstep is an engaging working environment which ranges from fully remote to hybrid fostering a culture of collaboration with cameras on during meetings.

$50,000–$68,000/yr
US Unlimited PTO

  • Provide professional and timely support for Softdocs products.
  • Troubleshoot technical issues related to document management and eForms solutions.
  • Document issues and collaborate with internal teams to resolve complex problems.

Softdocs is a leading remote enterprise Software as a Service (SaaS) company specializing in serving Higher Education and K12 institutions, as well as State and Local Government.

$45,000–$48,000/yr
US

  • Respond to emails and live chats, aiming for 200 tickets a day.
  • Learn and become an expert in resolving user issues.
  • Escalate issues reported by customers and create Jira tickets for resolutions.

Brigit is a holistic financial health company helping everyday Americans build a brighter financial future.

$39,520–$43,680/hr
USA

  • Provide administrative support across client-facing operations.
  • Manage inbound and outbound communications and update CRM systems.
  • Maintain regulatory compliance and support cross-department efforts.

Sentry Credit is a company specializing in collections operations.