Respond to customer questions through online chat with accurate information about orders, services, and locations.
Resolve common customer issues and service requests while maintaining a friendly and professional tone.
Escalate issues that require additional support and document interactions in company systems.
We provide customer support services through online chat for our clients. We are committed to equal opportunity and seek team members who are patient, friendly, and customer-focused.
Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions.
Document customer interactions accurately in the CRM system and maintain detailed records of all transactions.
LesBaird Consulting LLC is a consulting firm that provides professional support services to help businesses improve efficiency and achieve sustainable growth. The company is a smaller or emerging firm that emphasizes clear communication, attention to detail, and a customer-focused mindset.
Act as the first point of contact in our call center, handling incoming calls, emails, texts, and web chat inquiries from customers and service providers.
Assist customers with booking, canceling, and rescheduling services, and help service providers with work order and policy questions.
Troubleshoot software issues and work as part of a fully remote team, utilizing technology for communication, training, and meetings.
Qleen makes it easy for homeowners to automate chores from house cleaning to yard maintenance, window cleaning, and pool maintenance using vetted providers and an online booking system. We are a growing company that values detail, self-management, and quality in our remote team members.
Serve as the primary point of contact for customers, guiding them from inquiry to project completion.
Conduct consultative conversations to recommend appropriate laboratory testing and labeling services.
Collaborate with internal teams to ensure project timelines and customer commitments are met.
They provide laboratory testing and labeling solutions for regulated industries, helping clients achieve compliance. The company culture is collaborative and customer-focused, with a modern technology stack, though specific employee count is not provided.
Provide timely, professional support for client inquiries and service requests.
Coordinate scheduling, reservations, and maintain accurate client records.
Collaborate with internal teams to ensure a smooth client experience.
Aisles & Abroad is a travel and hospitality service company that assists clients with bookings and coordination. They are a supportive, collaborative team with opportunities for growth and advancement.
Handle video and audio intake calls, triaging and routing language service requests.
Coordinate on-demand and scheduled services while maintaining accurate records.
Deliver high-quality customer interactions and identify opportunities to strengthen client relationships.
The company provides professional language services to high-profile customers, coordinating on-demand and scheduled requests. It operates as a decentralized, remote organization that values independence, accountability, and customer-centricity.
Respond to online inquiries related to travel services, scheduling, and reservations.
Assist with coordinating travel details based on client preferences and provide timely updates.
Maintain accurate records and deliver a consistent positive client experience.
Aisles & Abroad is a travel services company that provides customer support and coordination for travel-related inquiries. The company offers a supportive remote work environment with structured onboarding and opportunities for growth.
Process internal and external customer inquiries via phone, email, and other channels, resolving issues and ensuring order accuracy.
Collaborate with sales, freight, and order management teams to de-escalate conflicts and provide timely solutions.
Maintain a proactive, problem-solving mindset in a fast-paced remote environment, multitasking across calls, emails, and meetings.
Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.
Respond to customer inquiries via phone, email, chat, or other channels in a timely and courteous manner.
Resolve customer issues efficiently while maintaining high satisfaction and documenting interactions accurately.
Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction scores.
Sagility combines industry-leading technology and healthcare domain expertise to optimize the member/patient experience through clinical, case management, and analytics services. With over 25,000 employees across 5 countries, the company fosters a culture of customer-centric support and professional growth.
Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
Provide accurate information about travel bookings, itineraries, and policies.
Troubleshoot common client issues and escalate complex matters as needed.
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. We are a fully remote team with a supportive culture and provide training and mentorship to help you succeed.
Respond to client inquiries related to services, scheduling, and reservations
Assist with coordinating reservation details based on client needs and preferences
Provide clear updates, confirmations, and follow-ups
Georgia Deidre provides customer service and reservation coordination services. The company fosters a supportive and collaborative remote team environment with opportunities for growth.
Provide exceptional customer support via phone and email for a health and wellness e-commerce client.
Assist customers with product questions, orders, shipping, subscriptions, and account issues.
Navigate multiple systems and maintain accurate documentation while delivering empathetic service.
ModSquad provides customer support, content moderation, and social media services to top brands globally. Since 2007, the company has been a primarily remote organization with a team supporting over 50 languages in more than 90 countries.
Answer customer questions by phone, email, and chat.
Help ranchers learn how to use CattleMax.
Troubleshoot common software questions.
CattleMax is the leading cattle management software, trusted by ranchers around the world since 1999. They have a small, supportive team with a rancher-focused culture.
Coordinate scheduling of healthcare workers and staff client shifts.
Screen, hire, and support caregivers while providing HR support.
Manage service delivery platform and prepare daily/weekly staffing reports.
Cloverleaf Care is a rapidly expanding US-based healthcare services company that coordinates care for clients. They have a supportive remote team environment with over 10 years of remote work experience and emphasize respect, appreciation, and employee involvement.
Handle inbound calls from HP SMB customers to resolve inquiries about orders, payments, shipping, and returns.
Perform outbound follow-ups and collaborate with HP partners to resolve order exceptions and fulfill orders.
Document interactions in case management tools and identify process improvement opportunities.
HP is a leading global technology company that provides hardware, software, and services to customers worldwide. With a large workforce, HP values customer service and innovation, fostering a collaborative and professional culture.
Conduct outbound calls using provided scripts and communicate with customers via phone and email.
Update customer information in CRM systems and support customer engagement activities.
Work independently and multitask in a dynamic remote environment.
We are a premier B2B consulting company specializing in payment expansion, marketing, accounting, and technical support services. Our international team operates remotely, delivering solutions globally through a strong partner network.
Handle inbound customer calls and provide timely, professional responses across multiple channels.
Manage customer inquiries through Zendesk and maintain accurate support records.
Conduct outbound follow-ups to ensure customer engagement and satisfaction.
Scale Army Careers is a staffing company that hires contractors for technology clients. They are a growing organization with a focus on remote work and contractor roles.
Respond to client inquiries and coordinate travel details with accuracy and efficiency.
Maintain organized records and provide clear updates to ensure a smooth experience.
Work independently in a fully remote environment while delivering excellent service.
Aisles & Abroad is a travel services company that coordinates client travel arrangements. The company fosters a supportive and collaborative remote team environment with opportunities for growth.
Schedule and coordinate day-to-day activities of healthcare workers.
Screen and hire caregivers, and communicate regularly with field staff.
Answer phone calls, provide excellent customer service, and prepare staffing reports.
Cloverleaf Care is a rapidly expanding healthcare services company based in the US. They have a positive culture with ten years of remote work expertise, valuing employee input and respect.