Deliver feedback to strengthen the model’s understanding.
Handshake connects students with job opportunities. This is an hourly, temporary AI research project; no AI experience is needed, and you leverage your experience to evaluate what AI models produce, assess content, and deliver feedback that strengthens the model’s understanding.
Use social media and database tools to conduct initial research and gather intel on subjects.
Carry out discreet, mobile and stationary surveillance—track movements and capture high-quality video evidence.
Write thorough, court-ready reports that clearly document key activities and findings.
CoventBridge Group is the global leader in full-service investigations. The company provides top tier data privacy and security practices, deploys robust case management technology customized to clients’ needs and delivers worldwide coverage via its 1000 employees and affiliates worldwide.
Participate in efforts to improve overall performance.
Supervise and manage overall contact center operations.
Reinforce training and coaching contact center agents.
TBS Investment & Management Company is seeking a Remote Call Center Supervisor. We value excellent communication skills, supervisory experience, and a drive to bring excellence to the operating environment.
Assign leads to the right partner agents or teams.
Neighborhoods.com is dedicated to making a real difference in people’s home-buying journey. They foster a collaborative remote environment where employees thrive by providing exceptional customer support.
Relaying participant eligibility information to insurance carriers via email, fax or mail following standard operating practices.
Performing day-to-day data entry tasks and other clerical support tasks to facilitate the capture, transfer and maintenance of accurate and timely data/records.
Answering questions or explaining information to clients and participants, reviewing files, records and other documents to obtain information for a response to requests regarding a benefit plan or personal participant account status/activity.
HealthEquity's mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. They aim to make HSAs as widespread and popular as retirement accounts, providing solutions that allow American families to connect health and wealth.
Review physical and electronic documents received on behalf of clients and creditors
Fast-paced data entry using company database and other systems
Follow protocol to ensure the protection of sensitive client information
Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving by providing innovative, personalized financial solutions. They have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas.
Provide centralized, remote support to the Department of Veterans Affairs (VA) Dental Pilot Program.
Coordinate meetings, training sessions, and conferences; plan and schedule mobile clinic operations where applicable.
Identify inefficiencies and bottlenecks; document process updates; support implementation of quality control measures.
International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. With 12,000 staff (including 5,200 medical and behavioral health providers) they provide healthcare support to Government defense and civil agencies and government contractors.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Iron Mountain Solutions supports a contract providing call center support for the U.S. Coast Guard (USCG) National Maritime Center’s (NMC) Contact Center (CC). They are an Equal Opportunity Employer.
Monitor client volume trends and identify changes or anomalies affecting performance.
Resolve client issues, including inquiries and escalations.
Participate in scheduled client calls to support issue resolution, solution agreement, and relationship management.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They have a team of 25,500 people across 32 countries and are listed on the London Stock Exchange (EXPN).
Deconstructs new account submissions and bond requests by gathering information into systems and models.
Provides customer service to brokers and agents, resolving problems on bond transactions and service needs.
Executes post-sale account management and workflow, including file documentation and bond registration.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They build an environment that welcomes diverse perspectives and experiences, embedding inclusion into their culture.
Serve as a negotiator and business partner, creating solutions that meet both Experian's business objectives and client compliance needs.
Ensure all contracts align with Experian policies, business practices, and regulatory requirements.
Collaborate with cross-functional teams including information security, compliance (internal and regulatory), sales, product marketing, legal, and finance to move deals to completion within tight timelines.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and corporate headquarters in Dublin, Ireland.
Oversee daily workflow functions for Periscope requests and assessments
Assist health plan partners and clients with service requests
Maintain accurate record keeping of client communications
Founded in 1997, The Periscope Group is a privately held consulting company providing accurate, timely, and objective reports that help medical management teams serve their most vulnerable populations. Their services now reach all demographics and lines of business across 46 states.
Conduct sanctions screening and investigate potential matches against global Sanctions lists.
Review alerts from sponsor bank, issuer processor platforms, and other various interdiction platforms for existing customers with potential matches to Sanctions lists and taking action as described in policy and procedure.
Investigate, analyze, and document findings of potentially illicit financial activities including potential Money Laundering and Fraud.
They have invented a new credit card powered by an advanced asset-securing platform that enables them to offer much lower APRs to consumers. Their team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives.
Provide easy policy servicing to Independent Agents via phone, chat, and email.
Serve as a billing, technical, underwriting and technical support expert.
Continually provide feedback to improve the IA experience and embrace Branch’s culture.
Branch aims to make insurance more affordable by using data, tech, and automation to simplify the insurance process. They are redefining what it means to work in insurance and have a remote-first culture with headquarters in Columbus, Ohio.
Provide amazing email and phone support to Handshake customers via internal ticketing systems.
Utilize internal tools to manage issues between Customer Support, Customer Success, Product, and Engineering.
Maintain a standard level of excellence in regards to response times, resolution times, equal share of queue, and the quality of the customer support experience.
Handshake is the career network for the AI economy. 20 million knowledge workers, 1,600 educational institutions, 1 million employers (including 100% of the Fortune 50), and every foundational AI lab trust Handshake to power career discovery, hiring, and upskilling. The company has leadership from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, among others.
Serve as the primary point of contact for assigned clients, building strong relationships and ensuring their success with our AI-driven platform.
Conduct regular check-ins with clients to understand their goals, challenges, and feedback, and provide strategic guidance to help them achieve their objectives.
Collaborate with cross-functional teams, including product, engineering, and sales, to address client needs and drive continuous improvement of our solutions.
Procurement Sciences is a venture-backed SaaS company transforming government contracting with Awarded AI, helping businesses excel in government sales. With a "One Team, One Fight" culture, creativity, accountability, and forward-thinking are valued as the company solves industry challenges.
Responsible for document re-signs (Wet signatures, DocuSign, collateral resigns, re-recording re-signs), will also obtain more lower-level documentation like ID’s/DL’s, etc.
Must be customer service oriented.
Resolving customer service issues by providing incentives and escalating matters to legal or customer service corporate when needed.
They are customer service based. The company is full time with a drug-free workplace.
Assist clients with getting set-up within state tax systems quickly.
Communicate with US State government agencies and US clients.
Troubleshooting permit issues as they pop up.
TaxValet transforms negative emotions into something positive for its clients, partners, and each other by eliminating the hassle and stress of sales tax. They're a fast-growing, fully remote, financially stable, and profitable business with an awesome team of 60-ish teammates.
Audits FEP claims, customer service inquiries, member and group enrollment activities in accordance with Plan Incentive Program (PIP) guidelines.
Supports IA and SIU with assistance as needed.
Utilizes the internal SharePoint Audit tool to communicate findings and follow up assuring corrective action is taken and documented.
Capital Blue Cross is committed to going the extra mile for their team and community. It's why their employees consistently vote them one of the “Best Places to Work in PA.”