Effectively communicate, present and sell to our inbound inquiries.
Cross sell a wide range of personal lines products with multiple top-rated carriers.
Communicate with escrow and lender professionals to complete the sales process.
Fidelity National Financial's Property and Casualty Insurance Agency provides affiliated title insurance customers with a competitive path to purchasing homeowners insurance. They utilize an inbound-only sales model.
Manage enrollment processing, research, and resolve eligibility and enrollment issues.
Review plan documents and benefit attributes for accuracy and manage them within the internal system.
Process carrier and client contact changes with carriers and update all internal systems and client facing contact sheets.
Newfront is a modern insurance brokerage, transforming the industry with innovative technology and expertise. They are committed to fostering a diverse and inclusive workplace where employees can grow and contribute to the company's success.
Receive comprehensive training in claim handling, customer service, and policy interpretation alongside experienced professionals.
Review, investigate, and document 1st party property claims under supervision to develop skills for independent handling.
Participate in catastrophe response programs, potentially deploying to other states, and perform physical inspections of dwellings.
Travelers is one of the best property casualty insurers in the industry, with a reputation maintained for over 170 years. They have over 30,000 employees in the US, Canada, UK, and Ireland, with a culture rooted in innovation and thriving on collaboration.
Handle inbound calls and warm leads, consulting with customers on their insurance needs.
Match the correct coverages, products, and benefits to convert sales leads into policyholders.
Represent the Liberty Mutual brand and connect customers to the right products for their needs.
Liberty Mutual is a Fortune 100 company that offers insurance products and services. They value hard work, integrity, and commitment, and strive to create a workplace where everyone feels valued, supported, and can thrive.
Provides timely and accurate information and service to policyholders and agents.
Independently solves problems relating to policies and escalates others as needed.
Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive environment with comprehensive benefits, workplace flexibility, and professional development opportunities while valuing hard work and integrity.
Interfaces with customers via telephone, written correspondence, fax, web, and/or electronic mail.
Research customer information utilizing appropriate systems, policies, regulations, procedures and other reference materials to effectively respond to and resolve customer issues.
Accountable to remain current on knowledge of diverse products and proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
Blue Cross and Blue Shield of Nebraska champions the health and well-being of their members and communities. They have over 80 years of experience and continuously innovate to drive health care forward while meeting the needs of our members and state.
Handle a dedicated book of business with transportation customers, including information gathering, applications, quoting, renewal marketing, and accurate file documentation.
Interact and create relationships with producers and carriers while maintaining knowledge of all company systems and offerings.
Thrive in a fast-paced environment by being an independent, self-motivated thinker with strong attention to detail and prioritization skills.
Hilb Group is a Top 25 middle-market independent insurance broker offering expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals. Founded in 2009, it provides the resources of a big broker with the personal service of a small agency, driven by values of trust, passion, integrity, and growth.
Make outgoing calls for messages received regarding new claims
Enter new claim information into the client website
ClaimsPro LP is an international programs group that handles a variety of claims including auto physical damage and property damage. They are Canada's largest privately owned provider of insurance services empowering employees with the tools and technology to provide clients with the highest quality of service.
Investigates claims using internal and external resources, analyzing reports and researching past claim activity to make damage and loss assessments.
Determines policy coverage through analysis of investigation data and policy terms, establishes claim reserves, and negotiates settlements within authority limits.
Maintains accurate claim file documentation throughout the life cycle of cases and alerts leadership to potential fraud or subrogation issues.
Liberty Mutual is a diversified global insurer and the third-largest property and casualty insurer in the United States. The company fosters an inclusive culture where everyone feels valued and can thrive, supported by comprehensive benefits and a commitment to professional development within a large corporate environment.
Handle inbound calls and warm leads to consult with customers on insurance needs.
Match correct coverages, products, and benefits to convert sales leads into policyholders.
Work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time, such as 11am-8pm CST.
Liberty Mutual is a Fortune 100 company providing a wide range of insurance products and services. The company fosters an inclusive, values-driven culture and offers comprehensive benefits, workplace flexibility, and development opportunities to its large employee base.
Partner with customers by listening to their needs and providing expert solutions to resolve service inquiries.
Maintain excellent product knowledge and handle at least 55 inbound and outbound calls daily to determine the best solutions for home projects.
Build customer rapport, troubleshoot issues, and proactively follow up via SMS or email while meeting high-performance metrics.
Thumbtack helps millions of people confidently care for their homes through an app providing AI tools and a hiring experience for home projects. The company has a growing community of 300,000 local service businesses and embraces diversity as an equal opportunity workplace.
Answer telephone calls from customers inquiring about goods and services from clients of Five Star.
Provide high-quality service with a helpful, professional attitude, assisting clients with inquiries on debit card incentives, orders, and balances.
Be available at your desk, maintaining punctuality and attendance at all scheduled times, and remain positive and professional in all customer interactions.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Responds to business phones, directs callers, schedules client appointments, and addresses voicemail messages within 24 hours.
Responds to virtual chat, directing participants to appropriate resources via referral or direct engagement.
Engages with a system-wide referral database, creating referrals for a diversity of internal and external partners.
Equus Workforce Solutions provides workforce development services in North America. They focus on the development, design, and delivery of demand-driven workforce solutions and have a dedicated and passionate team, offering extensive learning opportunities and networking programs.
Drive conversations through inbound and outbound calls for a seamless experience.
Deliver fast, accurate multi-carrier quotes using underwriting judgment.
Guide members through coverage choices to ensure they feel informed and protected.
Branch aims to make insurance accessible by using data, tech, and automation. They focus on simplifying the insurance process and passing savings to members, redefining the insurance work environment with a remote-first approach and opportunities for growth.
Responsible for performance, development, and coaching of staff.
Work with claims team and external attorneys to review coverages and resolve claims.
Partner with underwriting managers to provide excellent customer service.
Liberty Mutual is committed to delivering exceptional service and making a meaningful difference for customers. They strive to be the most trusted global brand and the best place to work, focusing on profitability and scale.