Act as the initial escalation point for complex incidents and requests across Microsoft 365, Windows, macOS, and Linux.
Troubleshoot cloud and on-premises infrastructure, networking, firewalls, and security, ensuring timely resolution within SLAs.
Maintain accurate documentation in Autotask PSA, contribute to knowledge articles, and support team improvement initiatives.
A growing Australian managed services and technology organisation supporting small to medium businesses, government, and non-profits. They emphasise security, documentation, and dependable service, with a culture of teamwork and continuous improvement.
Act as Tier 2 Technical Support escalation point for Microsoft 365 issues.
Monitor and coordinate tickets in DFM, assess resolution quality, and implement solutions.
Provide additional support including upskilling, onboarding new SMEs, and training ambassadors.
The company connects freelancers with clients needing specialized IT support. It operates as an online platform with a global workforce of independent contractors.
Own client relationships and drive the successful delivery of Microsoft security consulting engagements spanning Entra ID, Microsoft 365, and Azure.
Serve as the primary technical advisor to enterprise clients, shaping solutions, scoping engagements, and ensuring delivery with precision and measurable impact.
Balance business development and trusted advisory with hands-on architectural leadership, guiding cross-functional teams and aligning Microsoft security solutions to client objectives.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. Since its inception in 2011, GuidePoint has grown to over 1,300 employees, serving as a trusted advisor to more than 6,200 customers.
Provide Level 2 technical support across assigned clients within the CMMC Service Delivery pod, resolving issues across Microsoft 365, Google Workspace, endpoints, identity, and security platforms.
Troubleshoot and resolve technical issues while maintaining clear ticket documentation and adhering to established escalation and change management procedures.
Deliver technical support in accordance with CMMC, NIST SP 800-171, and other security requirements, handling Controlled Unclassified Information (CUI) with care.
SugarShot is a managed services provider (MSP) and part of Treeline, a technology services organization spanning managed IT, cybersecurity, compliance, and advisory services. They are building a dedicated Technical Services pod to support clients with CMMC and other regulated technology requirements.
Partner with clients to assess risk, design solutions, and implement Microsoft security technologies across identity, endpoint, threat protection, and compliance.
Configure and optimize Microsoft Entra ID, Defender, Sentinel, and Intune to enhance security posture and operational readiness.
Deliver trusted advisory services to help clients increase security maturity while building automation and monitoring capabilities.
Quisitive is a global Microsoft partner specializing in cloud transformation, cybersecurity, and AI. Having grown significantly since 2016, the company now operates across the United States, Canada, and India with a culture of innovation and collaboration.
Design and implement complex Microsoft 365 and infrastructure solutions to improve security, reliability, scalability, and operational efficiency.
Take ownership of technical outcomes, delivering practical solutions with limited resources.
Contribute across identity, endpoint management, collaboration, security, cloud services, and infrastructure operations on a small but growing team.
E2 Consulting Engineers is a professional services firm specializing in engineering, infrastructure, and IT services. Established in 1988, we value safety, innovation, and collaboration.
Automate repetitive tasks using Power Automate, PowerShell, Microsoft Graph, and Logic Apps to eliminate manual tickets and build self-service solutions.
Manage the M365 tenant as a platform with configuration as code, version control, peer review, and deliberate rollouts, ensuring security and compliance.
Keep core Exchange Online and Entra ID operations running smoothly, handle Tier-3 escalation, and reduce human intervention through better defaults and automation.
Cornerstone Building Brands is the largest manufacturer of external building products in North America, with over $6 billion in annual revenue and nearly 20,000 employees. The company operates 70+ manufacturing facilities and a network of 80+ distribution centers, focused on windows, siding, roofing, and metal accessories.
Scope, assess, plan, design, deliver, and document customer implementation projects for endpoint management and security.
Serve as an expert in Microsoft Endpoint management, AVD, and related technologies, guiding customers and coworkers.
Lead technical delivery, map requirements to actionable steps, and develop processes and documentation.
Planet Technologies is the nation's leading Microsoft services provider to the public sector. They have a collaborative team culture and seek driven individuals.
Provides advanced technical expertise for enterprise infrastructure, cloud, and cybersecurity.
Administers Microsoft 365, Azure, VMware, Active Directory, and networking technologies.
Supports CMMC compliance, NIST 800-171, and secure configuration management.
Tlingit Haida Tribal Business Corporation (THTBC) delivers mission-critical services to federal clients globally. With over 35 years of experience, they are committed to generating meaningful economic opportunity for the Tlingit & Haida Tribes of Alaska.
Lead a shift team of support agents to meet SLA targets and manage day-to-day operations.
Conduct ticket audits, assess resolution quality, and implement improvement plans.
Provide mentorship, handle escalations, and screen candidates for technical and soft skills.
This posting describes a contractor role supporting Microsoft clients through M365 administration. The company is a large multinational technology organization with a culture focused on cloud services and enterprise support.
Provide support for implementation, troubleshooting, and maintenance of information security infrastructure in a Security Operations / IT Infrastructure environment.
Configure, implement, and support production security tools including Microsoft Sentinel, Office 365, and Azure.
Collaborate with team members on security events requiring urgent response, containment, and remediation.
CyberSheath is a rapidly growing Security and IT Managed Services Provider focused on providing Cybersecurity services to the Defense Industrial Base (DIB). The company seeks self-motivated individuals who think out of the box and work independently to support its expanding team.
Manage patching, updates, and lifecycle for Azure VMs, support on-premises infrastructure transition, and maintain operational documentation.
Act as escalation point for complex infrastructure issues, troubleshooting cloud, server, networking, identity, and application problems.
Develop PowerShell scripts, automation solutions, and leverage AI-assisted tools to improve operational efficiency.
AIP Publishing is a leading publisher of the physical sciences, accelerating scientific discovery and reimagining scholarly publishing. It is a wholly owned not-for-profit subsidiary of the American Institute of Physics, fostering a collaborative and creative atmosphere that maximizes individual contributions.
Act as Tier 2 technical support and escalation point for Microsoft 365 issues.
Monitor, coordinate, and assess IT tickets in DFM to ensure high-quality resolution.
Support team growth through upskilling, training, and technical screenings.
This is a contract role supporting Microsoft 365 administration and technical escalation. The company values ongoing learning and strong communication in a service-oriented environment.
Lead delivery of Microsoft security engagements focusing on Purview, data security, data governance, and AI.
Facilitate customer workshops, discovery sessions, and technical design discussions.
Assess client environments, conduct security reviews, and provide actionable recommendations.
Threatscape is a cybersecurity consultancy that specializes in Microsoft security solutions, helping organizations strengthen their security posture through expert guidance and implementation. Their growing Microsoft Security Practice includes industry-leading experts, including five Microsoft MVPs, fostering a collaborative culture of high agency, enthusiasm, and continuous learning.
Architect and support clients’ Azure environments focusing on infrastructure and security, including responding to monitoring alerts and vulnerability reports.
Lead best practice security assessments, respond to security alerts, and act as a trusted advisor for clients in their Azure environment.
Mentor junior team members and participate in on-call rotation (approx. one week per month).
Hitachi Solutions is a global Microsoft solutions integrator specializing in delivering industry-focused cloud solutions. With over 3,000 employees across 14 countries and a history of 18 years focused on Microsoft technologies, the company fosters a collaborative culture rooted in innovation and financial strength as part of Hitachi Ltd.
Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, threat detection, and container/Kubernetes security.
Troubleshoot cloud connector and integration failures across AWS, Azure, GCP, OCI, and SaaS platforms.
Design and implement automation leveraging AI agents and tooling to improve triage accuracy and resolution efficiency.
Wiz is a cloud security platform that enables teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. As one of the fastest-growing startups, powered by Google, the company is trusted by over 65% of the Fortune 100 and scans over 230 billion files daily.
Own and manage the organization's core technology and security infrastructure including Halaxy practice management system and Microsoft 365 environment.
Implement and maintain cybersecurity controls aligned with the Australian Cyber Security Centre's Essential Eight.
Administer website, domain, and hosting services while ensuring compliance with healthcare data privacy obligations.
Kidney Solutions provides home-based dialysis care for End-Stage Renal Disease patients across Australia. As a healthcare provider, they emphasize compliance with Australian privacy laws and secure handling of patient data.
Design and implement end-to-end Microsoft Entra ID environments, including conditional access, hybrid identity, and identity federation for varied clients.
Own technical delivery independently, managing your time and communication within assigned engagements, with a target of 80% utilization.
Contribute to internal practice and knowledge-sharing efforts between projects, maintaining expertise in adjacent Microsoft security solutions.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. It is a rapidly growing, privately-held value added reseller with over 1,300 employees, and fosters a collaborative, enjoyable workplace atmosphere.
Administer and maintain AWS, Azure, and Microsoft 365 environments, including infrastructure and identity management.
Design and maintain infrastructure using Terraform, automate workflows with PowerShell, Bash, and Python, and integrate into CI/CD pipelines.
Support security hardening, compliance (NIST, CMMC, FedRAMP), and AI platform administration for tools like Claude and ChatGPT.
DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, and data analytics for resilient optimization of complex systems. They empower customers to anticipate, assess, and mitigate disruptions, and operate under defense-sector compliance obligations.
Lead and grow a team of IT professionals, managing operations across identity, endpoints, SaaS, ITSM, and automation.
Mature IT governance, vendor relationships, and push ticket deflection through AI-powered automation.
Partner with InfoSec and business leaders to scale security and compliance programs like ISO 27001 and HITRUST.
Drips helps organizations build stronger customer relationships through personalized, two-way conversations at scale using AI-powered engagement, strategy, and managed execution. The Corporate IT team keeps the technology, identity, and security foundation running for a fast-growing business, scaling safely alongside the company.