Provide Tier 1/2 support for M365 Copilot, including troubleshooting access, permissions, and product issues across Teams, Outlook, and web.
Manage Copilot licensing, monitor usage, and support onboarding/offboarding with Entra ID and role-based access.
Maintain knowledge bases, track known issues, and assist with adoption and prompt coaching for end users.
3Cloud is a managed services firm specializing in cloud solutions, including Microsoft Azure and M365. The company fosters a culture of experimentation, direct feedback, and collective growth, with a focus on delivering outstanding client experiences.
Independently own and resolve tickets across a broad modern IT stack in a fast-paced MSP environment.
Administer Microsoft 365, Azure/Entra, endpoint security, networking, and backup/DR for multiple client tenants.
Serve as a senior escalation point, providing mentorship and technical guidance to junior support staff.
Hire Hangar connects top talent with vetted employers and provides competitive pay and real growth opportunities. The company works with fast-growing global clients and supports long-term contractor careers.
Own advanced troubleshooting for Microsoft 365 and Intune issues, perform root cause analysis, and implement corrective actions under change control.
Configure and support Microsoft Intune and core M365 services including Entra ID integration, Conditional Access, and device enrollment.
Collaborate with cross-functional teams to deliver scoped engineering tasks and ensure smooth handoffs to operations and support teams.
3Cloud is a cloud services company specializing in Microsoft Azure and Modern Workplace solutions. The company fosters a culture of experimentation, direct feedback, and collective growth.
Provide technical support and troubleshooting for AppXite customers, investigating and resolving platform-related issues.
Work with Microsoft Cloud technologies, documenting technical work and collaborating with internal teams to ensure high service quality.
Empower customers to self-solve and gain more value from Microsoft products, maintaining a proactive approach to satisfaction.
AppXite is a product software development company based in Riga, Latvia, providing an Ecosystem Marketplace & Subscription Billing Platform for distributors, sellers, and vendors. With years of experience in SaaS and partnerships with global vendors like Microsoft and IBM, the company fosters a collaborative, multicultural remote team focused on technical excellence and mutual support.
Provide Level 2 technical support across assigned clients within the CMMC Service Delivery pod, resolving issues across Microsoft 365, Google Workspace, endpoints, identity, and security platforms.
Troubleshoot and resolve technical issues while maintaining clear ticket documentation and adhering to established escalation and change management procedures.
Deliver technical support in accordance with CMMC, NIST SP 800-171, and other security requirements, handling Controlled Unclassified Information (CUI) with care.
SugarShot is a managed services provider (MSP) and part of Treeline, a technology services organization spanning managed IT, cybersecurity, compliance, and advisory services. They are building a dedicated Technical Services pod to support clients with CMMC and other regulated technology requirements.
Lead operations and agents to meet established SLAs.
Manage day-to-day operations, escalations, and performance evaluations.
Provide mentorship and insights to improve agent and customer experience.
This company provides technical support services to Microsoft's clients through a team of freelancers. The role involves leading a shift team to ensure high-quality operations and agent management.
Own day-to-day IT operations for a globally distributed, remote-first organization.
Administer and improve Microsoft 365, Entra ID, Intune, SharePoint, and Power Automate environment.
Manage SaaS platforms, IT vendors, licenses, and support Microsoft Business Central and integrations.
CrateDB is an international open source software and database company that is revolutionizing SQL database management for developers. It is a growing deep-tech scale-up with a diverse and talented team working in agile and collaborative culture.
Provide internal IT support across end-user computing, Microsoft 365, identity, and technology infrastructure.
Administer and troubleshoot Microsoft 365 services including Exchange Online, Teams, SharePoint, and security settings.
Support Windows Server, Active Directory, endpoint management, and contribute to automation projects using PowerShell.
Quadbridge is a fast-growing North American IT solutions provider that empowers businesses through strong partnerships with leading technology providers. With offices in Kitchener, Montreal, and Vancouver, they foster an energetic, collaborative workplace where ambitious teammates thrive.
Manage Microsoft 365 administration, including user accounts, Exchange Online, and security configurations.
Configure and troubleshoot DNS records, domains, and GoDaddy accounts for business applications.
Provide remote technical support and system administration across multiple platforms, ensuring security and performance.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They emphasize a supportive community, constant guidance, and free upskilling opportunities.
Lead and scale the global customer support organization, owning end-to-end support experience for a global customer base.
Drive operational excellence through process optimization, automation, and AI-assisted support workflows.
Collaborate cross-functionally with Product, Engineering, Sales, and Customer Success to align support strategy with company goals.
CoreView is the global leader in Microsoft 365 tenant resilience, serving over 23 million users worldwide. They empower organizations to master M365 complexity with robust security and governance, and foster a collaborative, innovative culture.
Provide expert-level advisory for consolidating multiple Microsoft 365 tenants into a single enterprise tenant following M&A activities.
Guide strategic deployment and integration of Microsoft Copilot across the enterprise workforce.
Serve as principal subject matter expert for key M365 services including Exchange, OneDrive, SharePoint, and Power Platform.
66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. The company is the culmination of several successful firms in cloud, AI, and data, fostering a culture of innovation and professional growth.
Support data discovery, classification, labeling, and remediation planning across Microsoft 365 environments.
Triage security findings, validate root cause, and drive remediation actions to closure.
Coordinate with client security, DLP, and SOC teams as a hands-on remediation and incident-response resource.
Vailexa builds thinkers, creators, and future leaders, focusing on data security solutions. They are a growing company that values giving people space to grow and create real impact from day one.
Serve as the Tier 3 escalation point for complex infrastructure, cloud, and security issues.
Design end-to-end technical solutions for clients using Microsoft 365, Azure, and security controls.
Build automation and AI tooling using PowerShell and platforms like Claude.
Van den Boom & Associates is a security-led managed services provider for life sciences clients. They are a fast-growing, equal opportunity employer with a collaborative and mentoring culture.
Lead the implementation of client technology projects, ensuring alignment with scope, timelines, and business objectives.
Configure, deploy, and troubleshoot Microsoft cloud, security, and infrastructure technologies including M365, Azure, Intune, Defender, and Sentinel.
Collaborate with project teams and clients to execute complex technology initiatives from planning through completion.
Our partner is a technology solutions provider delivering secure, reliable, and scalable Microsoft cloud, infrastructure, and security solutions to clients. They operate as a consulting firm with a client-focused culture, emphasizing project delivery and technical expertise, though specific size is not mentioned.
Provide escalated technical support for laptops, SaaS apps, and identity issues across the environment.
Handle IT onboarding and offboarding, device provisioning, and access management.
Drive automation and scripting projects to improve efficiency and consistency.
Blackpoint Cyber is a cybersecurity threat hunting, detection, and remediation company founded by former NSA cyber operations experts. The company is in hyper-growth mode with around 230 employees and a remote-first, small-team culture.
Serve as a subject matter expert for Atlas Technica’s multitenant technology solutions.
Provide escalation and second-line support to end users and other Atlas Technica team members.
Identify manual or repetitive processes and develop opportunities for automation and optimization.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company has grown consistently and maintains a culture that values ownership, execution, growth, and camaraderie.
Provide Tier 1 and Tier 2 technical support for Microsoft cloud environment and end-user systems.
Diagnose, maintain, and repair IT systems, including Microsoft 365, Azure, Exchange Online, and SharePoint.
Create technical documentation, support onboarding/offboarding, and mentor junior team members.
Strategic Growth Partners provides robust IT services to clients across multiple time zones, fostering a collaborative, innovative, and diverse work environment. The company is committed to hiring and retaining a diverse workforce and maintaining an inclusive environment.
Codes all unassigned tickets and provides initial support on alerting tickets.
Creates and manages Microsoft support escalation tickets.
Troubleshoots and re-installs Azure agents for backups and patching.
3Cloud is a managed services provider specializing in Microsoft Azure cloud solutions. They foster a culture of experimentation, direct feedback, and teamwork, with a focus on collective growth and client success.
Provide support and maintenance of the network environment, servers, and virtual machines.
Monitor infrastructure, respond to issues, and implement process improvements.
Participate in technology projects, create documentation, and escalate complex issues.
LSAC advances law and justice by promoting access, equity, and fairness in law school admission and supporting the prelaw to practice journey. They are a mission-driven organization that values continuous improvement and collaboration.
Lead vendor communications assessments to identify communication capabilities across third-party platforms.
Develop compliance strategies to ensure platforms meet regulatory requirements for archiving and retention.
Act as subject matter expert on M365 collaboration tools, guiding governance and integration efforts.
Fitch Group is a global financial services company providing credit ratings, research, and analytics. It is a large organization with a professional culture focused on compliance and risk management.