Serve as the Tier 3 escalation point for complex infrastructure, cloud, and security issues.
Design end-to-end technical solutions for clients using Microsoft 365, Azure, and security controls.
Build automation and AI tooling using PowerShell and platforms like Claude.
Van den Boom & Associates is a security-led managed services provider for life sciences clients. They are a fast-growing, equal opportunity employer with a collaborative and mentoring culture.
Execute technical Scope of Work for projects, assist Project Manager with client updates, and identify potential issues.
Perform cloud migrations, server setup, network configuration, and mentor less experienced team members.
Ensure quality standards and communicate with clients via video, audio, and in-person meetings.
RedHelm is a technology partner delivering industry-leading cybersecurity and full-stack IT services. They are building an environment focused on innovation, accountability, and collaboration.
Provide Tier 1-2 technical support for hardware, software, and network issues.
Support Microsoft 365, Azure, and cloud services, managing user accounts and access controls.
Assist with backup, recovery, disaster recovery, and security monitoring including EDR/XDR alerts.
M3 is a Japanese global leader providing innovative technology and research solutions to the healthcare industry. With over 5.8 million physician members globally and offices in multiple countries, it is a publicly traded company listed on the Tokyo Stock Exchange and Forbes Global 2000.
Act as primary escalation point for L1 and L2 engineers, troubleshooting Microsoft 365, Intune, networking, and enterprise applications.
Lead IT infrastructure projects including M365 migrations, Intune deployments, and disaster recovery solutions.
Build and maintain technical documentation, foster client relationships, and ensure timely resolution of service tickets.
They are a well-established Australian managed services provider delivering IT support, cloud solutions, procurement, and software licensing to small and medium-sized businesses. Their collaborative culture encourages ownership, continuous improvement, and technical excellence.
Provide Tier 1 and Tier 2 technical support for Microsoft cloud environment and end-user systems.
Diagnose, maintain, and repair IT systems, including Microsoft 365, Azure, Exchange Online, and SharePoint.
Create technical documentation, support onboarding/offboarding, and mentor junior team members.
Strategic Growth Partners provides robust IT services to clients across multiple time zones, fostering a collaborative, innovative, and diverse work environment. The company is committed to hiring and retaining a diverse workforce and maintaining an inclusive environment.
Manage Microsoft 365 administration, including user accounts, Exchange Online, and security configurations.
Configure and troubleshoot DNS records, domains, and GoDaddy accounts for business applications.
Provide remote technical support and system administration across multiple platforms, ensuring security and performance.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They emphasize a supportive community, constant guidance, and free upskilling opportunities.
Serve as a subject matter expert for Atlas Technica’s multitenant technology solutions.
Provide escalation and second-line support to end users and other Atlas Technica team members.
Identify manual or repetitive processes and develop opportunities for automation and optimization.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company has grown consistently and maintains a culture that values ownership, execution, growth, and camaraderie.
Own enterprise security platforms including CrowdStrike, Rapid7, Cisco Umbrella, and Duo.
Lead cloud infrastructure and identity modernization across Microsoft 365, Azure, and AWS.
Automate security and cloud operations using PowerShell, Graph APIs, and AI-assisted tools.
KPA is a provider of compliance and risk management solutions, focusing on security and technology. The company emphasizes a culture of trust, innovation, excellence, and results, with a collaborative and security-first mindset.
Provide Tier 1/2 support for M365 Copilot, including troubleshooting access, permissions, and product issues across Teams, Outlook, and web.
Manage Copilot licensing, monitor usage, and support onboarding/offboarding with Entra ID and role-based access.
Maintain knowledge bases, track known issues, and assist with adoption and prompt coaching for end users.
3Cloud is a managed services firm specializing in cloud solutions, including Microsoft Azure and M365. The company fosters a culture of experimentation, direct feedback, and collective growth, with a focus on delivering outstanding client experiences.
Own advanced troubleshooting for Microsoft 365 and Intune issues, perform root cause analysis, and implement corrective actions under change control.
Configure and support Microsoft Intune and core M365 services including Entra ID integration, Conditional Access, and device enrollment.
Collaborate with cross-functional teams to deliver scoped engineering tasks and ensure smooth handoffs to operations and support teams.
3Cloud is a cloud services company specializing in Microsoft Azure and Modern Workplace solutions. The company fosters a culture of experimentation, direct feedback, and collective growth.
Own day-to-day IT operations for a globally distributed, remote-first organization.
Administer and improve Microsoft 365, Entra ID, Intune, SharePoint, and Power Automate environment.
Manage SaaS platforms, IT vendors, licenses, and support Microsoft Business Central and integrations.
CrateDB is an international open source software and database company that is revolutionizing SQL database management for developers. It is a growing deep-tech scale-up with a diverse and talented team working in agile and collaborative culture.
Provide escalated technical support for laptops, SaaS apps, and identity issues across the environment.
Handle IT onboarding and offboarding, device provisioning, and access management.
Drive automation and scripting projects to improve efficiency and consistency.
Blackpoint Cyber is a cybersecurity threat hunting, detection, and remediation company founded by former NSA cyber operations experts. The company is in hyper-growth mode with around 230 employees and a remote-first, small-team culture.
Provide advanced Level 3 technical support across diverse client environments.
Troubleshoot and resolve complex Microsoft 365, Windows, infrastructure, networking, and security issues.
Contribute to automation initiatives, documentation, operational improvements, and internal system development.
They are a growing Australian Managed Services Provider delivering practical, reliable IT solutions to small and medium-sized businesses. As a founder-led organization entering a phase of growth, they are committed to building scalable systems and fostering long-term client partnerships.
Support data discovery, classification, labeling, and remediation planning across Microsoft 365 environments.
Triage security findings, validate root cause, and drive remediation actions to closure.
Coordinate with client security, DLP, and SOC teams as a hands-on remediation and incident-response resource.
Vailexa builds thinkers, creators, and future leaders, focusing on data security solutions. They are a growing company that values giving people space to grow and create real impact from day one.
Codes all unassigned tickets and provides initial support on alerting tickets.
Creates and manages Microsoft support escalation tickets.
Troubleshoots and re-installs Azure agents for backups and patching.
3Cloud is a managed services provider specializing in Microsoft Azure cloud solutions. They foster a culture of experimentation, direct feedback, and teamwork, with a focus on collective growth and client success.
Partner with clients to assess risk, design, and implement Microsoft security solutions across identity, endpoint, threat protection, and compliance.
Configure and support Microsoft Entra ID, Defender technologies, Sentinel, and Intune to enhance security posture.
Deliver trusted advisory services and help clients increase security maturity and operational readiness.
Quisitive is a leading global Microsoft partner specializing in cloud transformation, cybersecurity, and AI solutions. With significant growth since 2016, they have a collaborative culture and a team of experts across the US, Canada, and India.
Provide support and maintenance of the network environment, servers, and virtual machines.
Monitor infrastructure, respond to issues, and implement process improvements.
Participate in technology projects, create documentation, and escalate complex issues.
LSAC advances law and justice by promoting access, equity, and fairness in law school admission and supporting the prelaw to practice journey. They are a mission-driven organization that values continuous improvement and collaboration.
Owns Microsoft identity and endpoint environment, focusing on Entra ID, Intune, and Zero Trust security.
Balances 50% identity security, 30% endpoint management, and 10% each in automation and M365 platform support.
Works with CrowdStrike Falcon for endpoint detection and identity threat protection in production environments.
VFX Financial is a fast-growing FinTech that helps complex organizations move, manage, and protect money across borders. With six international offices and 90+ employees, the company is scaling rapidly and known for its ambitious team and collective ownership culture.
Lead the implementation of client technology projects, ensuring alignment with scope, timelines, and business objectives.
Configure, deploy, and troubleshoot Microsoft cloud, security, and infrastructure technologies including M365, Azure, Intune, Defender, and Sentinel.
Collaborate with project teams and clients to execute complex technology initiatives from planning through completion.
Our partner is a technology solutions provider delivering secure, reliable, and scalable Microsoft cloud, infrastructure, and security solutions to clients. They operate as a consulting firm with a client-focused culture, emphasizing project delivery and technical expertise, though specific size is not mentioned.
Provide internal IT support across end-user computing, Microsoft 365, identity, and technology infrastructure.
Administer and troubleshoot Microsoft 365 services including Exchange Online, Teams, SharePoint, and security settings.
Support Windows Server, Active Directory, endpoint management, and contribute to automation projects using PowerShell.
Quadbridge is a fast-growing North American IT solutions provider that empowers businesses through strong partnerships with leading technology providers. With offices in Kitchener, Montreal, and Vancouver, they foster an energetic, collaborative workplace where ambitious teammates thrive.