Serve as senior escalation point for L1 and L2 engineers across cloud, networking, and security.
Design, deploy, and administer on-premises and hybrid server environments including Microsoft 365 migrations.
Own patch management, vulnerability review, and enforce security standards for multi-client environments.
Our client is a team of passionate tech specialists who solve complex problems and deliver top-notch IT solutions for businesses across Australia. They take a proactive approach to IT management, ensuring minimal downtime and maximum performance.
Lead M&A IT integrations and manage Microsoft 365 environment optimization.
Develop and maintain documentation, security protocols, and system configurations.
Collaborate with IT team to execute upgrades, migrations, and ensure system performance.
E2 Consulting Engineers, Inc. is a professional services firm specializing in engineering services including project engineering, federal base operations, gas pipeline construction, environmental consulting, and IT services. Founded in 1988, the company values safety, innovation, and collaboration, with a dedicated team.
Resolve level two M365 security issues and escalations from the NOC or service desk for managed clients.
Proactively assess client M365 environments for optimization and improvement opportunities.
Develop and maintain technical knowledge base articles and participate in an on-call rotation.
NRI North America provides managed IT services and support to clients across North America. They foster a collaborative, results-oriented culture with opportunities for skill development and growth.
Lead, coach, and develop a global team of Customer Engineers, driving performance and culture.
Act as primary escalation point for complex customer issues, providing technical guidance and resolution.
Partner with Sales and cross-functional teams to support pre-sales enablement and customer onboarding.
The job is listed on behalf of a partner company, which manages all applications and next steps. The partner is a fast-growing SaaS environment focused on IT automation and software deployment serving thousands of enterprise IT teams.
Lead the design, implementation, and optimization of complex IT infrastructure and cybersecurity solutions across diverse client environments.
Provide technical leadership, mentor team members, and act as a senior escalation point for Service Desk and support teams.
Drive automation and continuous improvement initiatives to enhance operational efficiency and service quality.
The company is an award-winning Australian IT services provider delivering end-to-end technology solutions, managed services, cybersecurity, and ongoing IT support to businesses across various industries. It is recognized for its customer-first approach, technical expertise, and a culture of continuous improvement and technical excellence.
Provide hands-on technical support and troubleshooting for M365 incident and task tickets including P1 through P4 issues.
Monitor M365 services, OneDrive features, Dataverse environments, and platform performance while supporting configuration and maintenance.
Create and maintain reference materials, FAQs, knowledge articles, iTrain content, and user support documentation.
ARSIEM Corporation provides support to multiple agencies across the United States Government with reliable and cutting-edge technical solutions. The company has an experienced workforce of qualified professionals committed to fostering proven partnerships with government clients.
Provide third-line administration and escalation support for Microsoft 365 collaboration platforms.
Lead root cause analysis and implement long-term fixes for complex incidents.
Support global M&A activities including tenant-to-tenant migrations and platform standardisation.
Allegion specializes in security around the doorway and beyond, with more than 40 brands and products sold in 130 countries. The company has 14,000+ employees globally and is recognized with the 2026 Gallup Exceptional Workplace Award for the third consecutive year.
Serve as an escalation point for Remote Support Engineers and provide advanced troubleshooting across client environments.
Troubleshoot and resolve issues related to Microsoft 365, Entra ID, networking, VPNs, enterprise applications, workstations, and backup operations.
Maintain accurate ticket documentation, provide timely client updates, and contribute to knowledge base development and process enhancements.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services to growing, highly regulated organizations, delivering secure and dependable IT environments built to scale. The company has strengthened its leadership team and focuses on long-term client outcomes, building a team of professionals who value quality, ownership, and continuous improvement.
Enhance security posture by managing Microsoft security platforms, investigating threats, and supporting enterprise security initiatives.
Deploy, configure, administer, and optimize Microsoft Defender security solutions across enterprise environments.
Collaborate with infrastructure, cloud, and security teams to improve security architecture and operational processes.
A partner company is seeking a skilled cybersecurity professional to strengthen enterprise security operations through advanced Microsoft security solutions. It offers a collaborative environment that values continuous learning, innovation, and operational excellence.
Perform and coordinate complex activities for IT service delivery and support infrastructure to meet KPIs.
Diagnose and resolve complex tickets related to Exchange, PowerShell, and Windows Server environments.
Propose and implement improvements, conduct root cause analysis, and manage change processes.
Deutsche Telekom System Solutions Slovakia is an ICT service provider and a subsidiary of Deutsche Telekom, focusing on innovative information and communication technology services. With over 3,900 employees in Slovakia, the company emphasizes work-life balance and employee well-being through a wide range of benefits.
Lead and drive the design, implementation, and maintenance of endpoint solutions and integrated communication systems within a dedicated infrastructure applications portfolio.
Provide subject matter expertise to ensure a secure and efficient work environment as well as seamless communication and collaboration across various platforms.
Protect the organization's computer systems and networks from cyber threats, ensuring confidentiality, integrity, and availability of data.
Standard Bank Group is a leading Africa-focused financial services group offering career-enhancing opportunities. We serve individuals, businesses, and institutions with a passion for creating growth in Africa and delivering meaningful value to clients and communities.
Lead, mentor, and develop a team of engineers and administrators managing enterprise productivity platforms.
Oversee 24x7x365 operational support, including on-call rotations and escalation management.
Act as senior technical escalation point for complex incidents and drive platform enhancements.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. The company serves over 75,000 organizations, including 84% of the Fortune 500, and is committed to fostering an inclusive environment.
Manage and optimize Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive.
Implement security & compliance measures such as MFA, Conditional Access, DLP, and support ISO 27001/GDPR.
Provide advanced Level 2/3 support for M365 and Intune, troubleshoot issues, and collaborate with cross-functional teams.
Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health. With over 450 employees and 25 offices worldwide, they focus on S4HANA, Data & Cloud to revolutionize business transformation challenges.
Provide expert support and troubleshooting of Windows workstations and servers.
Manage Microsoft 365 environments including Exchange, SharePoint, OneDrive, and MS Teams.
Oversee Azure AD administration and network management tasks such as firewall, VPN, and DNS/DHCP.
ICIMS provides an industry-leading IoT SaaS platform for technology management and support. The company is a global organization with a focus on cloud infrastructure and user environments, fostering a culture of continuous learning and cross-functional collaboration.
Lead the design and implementation of enterprise collaboration solutions within Microsoft 365, including Teams, SharePoint, and Exchange Online.
Drive adoption and effective use of Microsoft 365 and Copilot through stakeholder engagement and enablement strategies.
Provide technical leadership and mentorship to collaboration engineers and manage complex platform projects.
Holman is a family-owned global automotive services organization offering fleet management, leasing, vehicle upfitting, and retail sales. With over 10,000 employees worldwide, the company emphasizes core values and a culture of doing what's right.
Lead administration, optimization, and security of all SaaS applications including Microsoft 365 and Google Workspace.
Manage IAM policies, enforce Zero Trust principles, and implement automation solutions using Power Automate or Zapier.
Collaborate with Security, Compliance, and HR teams to ensure secure employee onboarding, offboarding, and audit readiness.
Veta Virtual is a hiring platform connecting talent with high-growth clients in the fintech and cryptocurrency industry. The company offers a competitive USD salary, performance incentives, and a fully remote, collaborative culture in a fast-paced global environment.
Deliver high-quality IT support remotely, troubleshooting server, PC, VM, and network issues for clients.
Manage tickets, prioritize work, and ensure customer satisfaction through clear communication and problem resolution.
Maintain documentation and participate in process improvements, with occasional on-site visits (less than 5%).
New Era Technology provides end-to-end technology solutions, securely connecting people, places, and information. With a global team of over 3,000 professionals, the company fosters a People First culture focused on professional development, collaboration, and inclusion.
Manage, administer, and maintain customer infrastructure hosted on Microsoft Azure, including provisioning, configuring, and troubleshooting Azure Virtual Machines.
Administer and monitor Veeam Backup & Replication, configure Azure networking components like VNets, NSGs, Load Balancers, and VPN Gateways.
Manage Microsoft 365, Windows Server, and Linux environments, implement security best practices, and perform regular patching and cost optimization.
New Era Technology is a global technology solutions provider that securely connects people, places, and information with end-to-end solutions at scale. With a team of over 3,000 professionals, the company fosters a collaborative and growth-oriented culture focused on continuous learning and inclusion.
Serve as the Tier 3 escalation point for complex desktop and endpoint support issues, troubleshooting advanced Windows and Microsoft 365 problems.
Provide technical leadership and mentorship to Desktop Support engineers, assisting with escalated incidents and knowledge transfer.
Support and administer Microsoft endpoint technologies including Intune, Windows Autopilot, and Active Directory for lifecycle management.
Connection is a technology staffing and managed services company that provides IT solutions and talent. This role is a long-term contract position within their Technical Staffing division, offering benefits and a collaborative team culture.