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• Handle inbound and outbound contacts professionally.
• Listen to customers and resolve issues.
• Follow the processes of the Client program.

MCI is a fast-growing tech-enabled business services company in the USA. They deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions, employing 10,000+ talented individuals across multiple countries.

• Respond to customer inquiries and requests through various communication channels.
• Identify customer needs, guide conversation, and investigate issues to resolution.
• Conduct initial troubleshooting and technical assistance to customers.

Knipper Health is dedicated to providing solutions in pharmaceutical access, commercialization, and patient support. They are an equal opportunity employer that values passion, action, and focus.

• Answer incoming calls for new claims
• Make outgoing calls for messages received regarding new claims
• Enter new claim information into the client website

ClaimsPro LP is an international programs group that handles a variety of claims including auto physical damage and property damage. They are Canada's largest privately owned provider of insurance services empowering employees with the tools and technology to provide clients with the highest quality of service.

• Respond to customer inquiries via phone and internal systems in a professional and timely manner.
• Document all customer interactions accurately within tracking systems.
• Research and resolve inquiries related to accounts, services, eligibility, claims, billing, and general support.

They are seeking experienced Customer Service Representatives to provide high-quality support in a fast-paced contact center environment. This is a remote/work-at-home opportunity supporting customers across the New York market.

• Responds to business phones, directs callers, schedules client appointments, and addresses voicemail messages within 24 hours.
• Responds to virtual chat, directing participants to appropriate resources via referral or direct engagement.
• Engages with a system-wide referral database, creating referrals for a diversity of internal and external partners.

Equus Workforce Solutions provides workforce development services in North America. They focus on the development, design, and delivery of demand-driven workforce solutions and have a dedicated and passionate team, offering extensive learning opportunities and networking programs.

• Address customer questions and concerns on all products and services via phone, email, and chat.
• Manage inbound calls, identify customer needs, and provide solutions, while maintaining call control without a script.
• Participate in efforts to support customer satisfaction, maintain quality, and adapt to different personality types.

Five Star Solutions is committed to cultivating a professional and diverse workforce by hiring the best people. The company values diversity and is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

• Handle inbound and outbound customer service calls, including de-escalations to the best of your abilities with our clients placing their meal order.
• Address questions, and provide exceptional customer service; input order information into the appropriate client order screen.
• Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients.

Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. They are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

• Handle incoming and outgoing Proxy Solicitation and Information Agent calls.
• Solicit shareholder votes and accurately record voting instructions.
• Respond to shareholder inquiries using fact sheets and materials provided.

EQ is a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. With 5,000 employees, we digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before.

• Answer telephone calls from customers inquiring about goods and services.
• Assist clients with inquiries on debit card incentives, orders, and balances.
• Provide high-quality service with a helpful, professional attitude.

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. We are an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

• Answer inbound calls and schedule service appointments
• Respond to customer requests (email, webchat, text) to resolve issues
• Maintain and update customer database with complete and accurate information

T3 Services Group is transforming the trades one customer at a time with their top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the experience customers have when they enter their home.

• Answer calls and resolve questions, routing to appropriate departments.
• Complete documentation in EMR and marketing systems, including initial prescreening.
• Schedule new and returning patients and complete follow-up duties.

Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.

• Engage in conversation and establish rapport with customers via email and outbound telephone communication.
• Inquire and gather information as it relates to a customer's financial situation and financial goals.
• Educate both customers and loan officers about next steps for a customer's file.

Welcome is hiring a Customer Service Representative. They seem to have a culture that values customer service.

• Respond promptly and professionally to customer inquiries.
• Provide accurate information regarding products, services, pricing, and company policies.
• Resolve customer concerns and complaints efficiently while maintaining professionalism.

AO Globe Life believes a smooth, organized experience sets the tone. They ensure clients and advisors feel supported from the very first interaction.

• Answer telephone calls from customers inquiring about goods and services from clients of Five Star.
• Provide high-quality service with a helpful, professional attitude, assisting clients with inquiries on debit card incentives, orders, and balances.
• Be available at your desk, maintaining punctuality and attendance at all scheduled times, and remain positive and professional in all customer interactions.

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

• Respond to customer inquiries through various communication channels.
• Handle inbound and outbound customer calls professionally.
• Accurately record, update, and maintain customer information in company systems.

Panoptyc is revolutionizing loss prevention using visual AI and manual reviewers to help retailers detect theft. They operate in over 15,000 markets across the United States and are a fully remote, rapidly growing team.

• Interfaces with customers via telephone, written correspondence, fax, web, and/or electronic mail.
• Research customer information utilizing appropriate systems, policies, regulations, procedures and other reference materials to effectively respond to and resolve customer issues.
• Accountable to remain current on knowledge of diverse products and proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.

Blue Cross and Blue Shield of Nebraska champions the health and well-being of their members and communities. They have over 80 years of experience and continuously innovate to drive health care forward while meeting the needs of our members and state.

• Manage schedules to ensure all appointments and meetings are well-coordinated.
• Handle correspondence, including emails and phone calls, professionally and timely.
• Organize files systematically for easy retrieval and management to assist with smooth workflow.

Jobs for Humanity is partnering with Z Holdings LLC to build an inclusive and just employment ecosystem. The company prioritizes individuals from all walks of life.

• Provides first-line technical support to end users via phone, email, and instant message for issues including password resets, email, standard Windows applications, and network connectivity.
• Performs ticket processing and resolution management, ensuring detailed documentation of problems and actions taken to resolve user issues.
• Assists with application support, software installation, configuration, and interacts daily with customers to ensure productivity and provide feedback.

Empower AI provides AI solutions and platforms specifically for federal government agencies to enhance workforce productivity and drive meaningful transformation. The company has three decades of experience in Health, Defense, and Civilian missions, is headquartered in Reston, Virginia, and is recognized as a Military Friendly Employer, reflecting its commitment to hiring veterans and active-duty personnel.

• Provide effective customer service to patients, internal departments, and other medical facilities and resolve customer complaints/concerns.
• Demonstrate excellent telephone communication skills.
• Enter data into the computer with proficiency and accuracy while talking with patients.

Bozeman Health is committed to caring for the communities of Southwest Montana by being their partner in health and wellness, compassionately delivering the best care. Their culture of excellence guides each employee to be a high performer, engage in transparent and timely communication.

• Proactively resolve production concerns and assist the management team with balancing and assigning work daily.
• Use reporting resources to deliver the most up-to-date data for the CV management team.
• Maintain job aids and training documents; serve as an SME for process workflows on key clients.

Cotiviti provides healthcare solutions and analytics to its clients. They focus on improving healthcare outcomes and reducing costs through data-driven insights. The company is an equal opportunity employer that values its employees and offers a comprehensive benefits package.