Communicate order and return status updates to customers and internal stakeholders.
Process incoming orders and returns from customers and the warehouse.
Work with operations and finance teams to support inbound and outbound shipments.
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. They are a leader in cloud physical security and have expanded rapidly with 15 offices and 2,200+ full-time employees.
Own end-to-end order fulfillment lifecycle, from customer orders to entitlement creation.
Serve as the senior escalation point for order discrepancies, driving resolution with Sales, support, and Product teams.
Ensure data integrity, audit entitlement records, and correct inconsistencies before they impact customers.
Revvity develops and provides end-to-end solutions to help scientists, researchers, and clinicians solve global health challenges. They are a team of 11,000+ colleagues worldwide, combining industry disruption with longtime leadership.
Inputting order confirmations and tracking received and following up with suppliers on open orders.
Completing real-time purchase price updates and related communication to stakeholders.
Soligent is the largest pure play solar distributor in the Americas. They empower homeowners and installers with a tool-set that transforms the way the world produces energy. They are a high growth entrepreneurial large company.
Checks for order accuracy, processes electronic orders, and modifies / changes orders placed by our sales team and customers.
Executes daily exception reports and fills back orders.
Ensures accuracy of order processing and reviews reports for any exceptions or issues.
Connection guides the connection between people and technology, helping customers manage their IT needs. Their team is made stronger by diverse backgrounds, fostering innovation and the creation of standout technology solutions.
Lead and supervise a team of external Customer Experience Agents across email, chat, and phone channels.
Set clear performance expectations, KPIs, and quality standards; conduct regular coaching and feedback sessions to support team development.
Serve as the initiation escalation point for high-impact customer issues, directly responding to customer inquiries in a timely and professional manner.
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences.
Manage the purchase order process and collaborate with cross‑functional teams to establish purchase orders and maintain approval workflows
Process vendor invoices in NetSuite, including matching invoices to purchase orders, obtaining approvals, and ensuring accurate account and department coding
Maintain vendor records including W‑9s, contracts, and payment instructions
Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. They are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in their space.
Provide superior customer service to the Account Manager and customer during order fulfillment.
Act as a support resource for day-to-day transactions.
Minimize problem order situations by proactively following up on open orders.
They guide the connection between people and technology, helping customers manage their IT needs. Connection's team is made stronger by a multitude of backgrounds, experiences, and perspectives, driving them to innovate and create technology solutions that stand apart from the crowd.
Create stellar interactions with customers by responding to tickets, chats, and phone calls.
Delight customers by proactively managing returns, exchanges, and order fulfillment.
Share customer feedback with teams to continuously improve workwear systems.
TRUEWERK believes craftsmanship is a mindset that should be applied to every endeavor. We value precision, discipline, and a commitment to excellence. Backed by a team of about 50 employees and a strong growth trajectory, they’re building a company – and a culture – grounded in performance, integrity, and continuous improvement.
Serve as the primary point of contact for distribution center partners.
Develop and maintain SOPs and vendor guidelines.
Manage retailer chargebacks and improve compliance.
Starface has transformed the historically negative experience of having acne into something joyful, relatable, and expressive. Our team is a growing group of passionate, empathetic, creative people who are eager to learn and committed to a sustained focus on diversity, equity, anti-racism, and inclusion.
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Provide clear information on products, orders, shipping status, and company policies.
Support customers with order placements, tracking, cancellations, and returns, following established SOPs.
HYER is a fast-growing and fast-paced team dedicated to delivering exceptional products and experiences that embody the values of quality, authenticity, and the western way of life. They value customer satisfaction and professionalism.
Answer customer calls and reply to email inquiries in a fast-paced environment.
Act as a point of escalation for complex customer and process issues.
Assist customers with navigating the Nutrafol website.
Nutrafol is a company that creates clinically tested products for hair growth and provide support for people at every step of their hair journey. They embrace individuality and differences, leading by example, and empowering themselves and others with their passion for wellness and innovation.
Manage customer accounts, ensuring complete order fulfillment.
Utilize computer systems to document customer inquiries and maintain accurate records.
Proactively communicate supply chain solutions to enhance customer satisfaction.
Avery Dennison is a global materials science and digital identification solutions company with locations in over 50 countries and approximately 35,000 employees worldwide. They foster an open, collaborative culture with diverse teams to encourage growth and innovation.
Accurately enter and manage retail customer orders within company systems.
Review incoming orders, determine order type and priority, and enter orders into systems.
Identify and resolve discrepancies, working with internal teams to keep orders moving efficiently.
VIPdesk Connect is a certified B-Corp, women-owned corporation committed to team member happiness and delivering "more human" customer service. They partner with some of the world’s best iconic brands to provide an elevated customer experience and have built a culture that cares.
Oversee the end-to-end processing of EDI and manual orders, ensuring seamless data transmission and 100% accuracy from entry to fulfillment.
Act as the primary link between the corporate office and the warehouse to reconcile discrepancies and ensure physical stock aligns with system records.
Serve as a point of contact for internal sales teams and external retail partners, proactively communicating order status, resolving logistical hurdles, and managing account-specific requirements.
Quip is a design-led oral health and wellness company with a mission to transform oral care. They provide effective, simple, and well-designed oral health products, empowering millions of users to take proactive control of their oral health.
Prepares invoices and ensures timely delivery to minimize corrective actions.
Submits invoices for eProcurement clients through the appropriate portal.
Maintains spreadsheets for all eProcurement clients to ensure timely invoice submission.
Eurofins Scientific is an international life sciences company, providing analytical testing services across multiple industries, ensuring safety and sustainability. With 61,000 staff in around 900 global labs, they're dedicated to health, safety, diversity, equity, and inclusion.