Source Job

• Accurately answer calls from patients and schedule appointments.
• Prioritize patients’ health problems according to their urgency and escalate when necessary.
• Provide excellent customer service with enthusiasm and compassion.

Gastro Health is one of the largest gastroenterology multi-specialty groups in the United States. Our team consists of gastroenterologists, surgeons, and health professionals who strive to provide outstanding medical care and an exceptional healthcare experience.

• You will be responsible for receiving phone calls and fax requests to schedule patients for outpatient tests.
• You will complete pre-registration of scheduled patients.
• You will ensure a valid provider order is obtained.

CommonSpirit Health has over 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services. They are committed to building healthy communities and advocating for those who are poor and vulnerable.

• Input and update data accurately on computer billing systems to ensure proper processing.
• Handle patient inquiries regarding insurance, credit, and billing issues, while reviewing and mailing monthly statements.
• File electronic claims, follow up on litigation cases, and manage accounts receivable by billing insurance and making collection calls.

Munson Healthcare is northern Michigan's largest healthcare system, providing award-winning community hospital services across 29 counties. The organization fosters a culture of excellence, teamwork, positivity, and creativity, with a strong commitment to creating exceptional experiences for both patients and employees.

• Coordinate patient scheduling and appointment management to support timely access to Veteran healthcare services.
• Track, review, and respond to electronic consults, provider orders, and related actions within the electronic medical record system.
• Support patient access, medical scheduling, appointment coordination, and clinical administrative workflows across multiple healthcare services.

They provide patient scheduling, appointment coordination, and healthcare administrative support that helps Veterans access timely care. Operating in more than 90 countries, International SOS provides clinical care, emergency response, and healthcare support services across a wide range of care settings.

• Answer incoming patient calls promptly and professionally.
• Schedule, reschedule, and confirm patient appointments.
• Accurately register and update patient information in the system.

SnappyCX provides support to health practices. We focus on accuracy and professionalism.

• Enters data and validates patient information.
• Monitors and verifies insurance information for patient visits.
• Communicates with patients about co-pays, benefits, coverage, and care authorization.

Aviary is an organization in the healthcare sector. We value employees who are rigorous analytical thinkers and problem solvers with a strong work ethic.

• Coordinate and schedule patient appointments to support timely access to Veteran care services.
• Manage electronic consults, provider orders, and follow-up actions within the electronic medical record system.
• Support administrative workflows related to patient care coordination and clinical documentation.

International SOS Government Medical Services supports coordinated Veteran healthcare delivery within a structured clinical environment. They operate in more than 90 countries, providing clinical care, emergency response, and healthcare support services across a wide range of care settings.

• Schedules all office visits, in-office procedures, and operating room procedures, including pre-operation appointments and communicating changes to team members.
• Processes insurance pre-certifications for procedures and medications, informs patients of out-of-pocket expenses, and collects required fees prior to procedures.
• Maintains and schedules incoming referrals, updates patient registrations, and cross-references biopsy specimens with EHR reports for accuracy and processing.

Vail Health is the world's most advanced mountain healthcare system, operating a state-of-the-art 56-bed hospital in Vail, Colorado. It is a growing organization that values a Just Culture and provides comprehensive benefits to support employee wellbeing.

• Act as the first contact for new patients, discussing services with a supportive approach and coordinating patient/provider matching.
• Conduct insurance eligibility verification and update patient charts with benefit information like copay and deductible.
• Manage patient intake via phone, email, and text, schedule evaluations, and handle tasks like waitlist management and processing referrals.

Rivia Mind is a psychiatrist-owned mental health practice providing compassionate, science-based care through virtual and hybrid appointments across multiple US states. The company cultivates a collegial, growth-oriented culture rooted in shared values, curiosity, and authentic connection.

• Compiles daily schedules of clinical staff within the HCHB workflow.
• Assigns POD clinicians to patients with the direction of the Assistant Clinical Manager.
• Serves as a liaison between field staff, patients/clients, and POD personnel for care coordination.

Graham Healthcare Group designs business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies. The company is a subsidiary of Graham Holdings Company committed to radically changing the home care model.

• Answer inbound patient calls and support patients through phone, email, and text.
• Schedule and reschedule appointments accurately within the EMR system and verify insurance.
• Respond to patient questions related to appointments, billing, insurance, and clinic processes.

Metro Vein Centers specializes in state-of-the-art vein treatments, aiming to improve patients' quality of life. They have over 60 clinics across 7 states and maintain a high patient satisfaction score, fostering a compassionate and patient-first environment.

• Enjoy making outbound calls and reaching out to patients, members, and customers
• Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
• Make welcome calls and assist members and patients with benefits and insurance information

Carenet Health pioneers advancements in healthcare consumer experience. They interact with 1 in 3 Americans every day, delivering positive experiences and improving outcomes with human touch and data-driven technology.

• You'll spend your day reaching out to health plan members.
• You'll guide them toward scheduling their care assessments, and giving them the encouragement they need to take that next step.
• You'll be the reason someone gets the care they deserve.

Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. The company values expertise and dedication, fostering a supportive environment for its team members.

• Performs customer scheduling functions via high-volume customer phone calls, emails, and online scheduling requests.
• Communicates with team members regarding schedule additions/changes.
• Communicates with hospital staff and/or doctors regarding schedule additions/changes.

ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical laser technology to hospitals and healthcare professionals completely on demand. Present in more than 40 states, physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model.

• Performs advanced level work related to denial management.
• Processes and follows up on all appeal types, at an expert level, to all payers.
• Takes actionable steps to resolve open claims, including refiling or appealing claims, or resolving manual tasks.

US Anesthesia Partners is a company that provides anesthesia services. They provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, or disability.

• Performs customer service activities handling various self-pay and insurance billing and collection inquiries.
• Assists patients in the resolution of billing issues, which may include setting up payment plans and responding to complaints.
• Provides detailed documentation and reports of customer complaints, issues, interactions, actions taken and results in appropriate systems.

Trinity Health is a large not-for-profit, faith-based healthcare system. They have 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states, with a focus on compassionate, person-centered care.

• Responsible for financial clearance activities for patients before their appointments.
• Confirms patient registration, verifies insurance eligibility, and obtains necessary authorizations.
• Communicates patient financial responsibility with clarity and transparency.

VCU Health is dedicated to providing excellent care and improving the quality of life through discovery. They have a comprehensive system of care and pioneer health with over 800 physicians in 200 specialties.

• Works with field staff and Manager, Clinical Services (MCS) to appropriately schedule clinicians for cases in assigned areas of responsibility.
• Communicates appropriately regarding changes in schedule or service delivery.
• Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities.

CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve.

• Manage registration, scheduling, and rescheduling for new and existing patients.
• Ensure accurate record management by obtaining and communicating relevant patient information.
• Receive, screen, and coordinate telephone calls from healthcare providers, and make outbound calls.

Luna Physical Therapy redefines physical therapy with technology and clinical models since 2018. With 25+ nationwide partners, we connect patients and providers through an intuitive & tech-enabled platform, removing barriers to care and delivering a better physical therapy experience.

• Be the friendly first point of contact for new and returning patients
• Help patients schedule and prepare for their visits
• Guide patients through onboarding steps and required paperwork

Agape Physical Therapy clinics are dedicated to delivering the highest level of care possible. Now with ten locations, the Agape Physical Therapy network is fulfilling the vision of its founders and serving the people of Maryland and Pennsylvania.