Source Job

US

  • Offer the client technical direction by applying industry experience and best practices.
  • Work with the team to ensure high customer satisfaction through on-time, in-budget, and in-scope delivery of managed services.
  • Report to upper management on client issue status and progress.

Legal Technology Customer Engagement Project Management Team Leadership JIRA

14 jobs similar to Team Lead, Legal Application Managed Services

Jobs ranked by similarity.

US Canada

  • Lead requirements gathering and analysis for legal technology projects, leveraging best practices and methodologies to facilitate ELM system selection and implementation.
  • Draft project deliverables including findings, technical designs, data maps, test scripts, and training plans, and configure technologies based on requirements.
  • Manage project scope, schedules, and budgets while fostering client relationships and staying current on legal industry trends and AI.

Harbor provides expert services across strategy, legal technology, operations, and intelligence for law firms and corporate legal departments. With a globally integrated team of over 900 professionals, Harbor is dedicated to shaping the future of the legal industry through deep knowledge and collaborative partnerships.

US

  • Lead and deliver eDiscovery process and technology assessments and implementations for Fortune 500 corporate law departments.
  • Mentor and develop junior team members while managing multiple concurrent client engagements.
  • Drive business development, create proposals, and contribute to thought leadership in legal technology.

Harbor is a preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Their globally integrated team of 900+ professionals serves leading law firms and corporations, fostering enduring partnerships.

$170,000–$190,000/yr
US

  • Lead and manage the Client Support team, defining performance standards and holding the team accountable.
  • Establish and maintain SLA targets for response time, resolution time, and customer satisfaction.
  • Build escalation infrastructure and self-service capability to ensure quality and scalability.

Syllo is defining the Litigation AI category as the first unified platform to autonomously manage the entire litigation lifecycle end-to-end. Backed by top-tier VCs, the company has doubled its team in the last six months and supports Fortune 500 companies and AmLaw 200 firms.

$150,000–$190,000/yr
US Unlimited PTO

  • Drive client success and growth by ensuring high adoption, retention, and expansion of Eve's suite of solutions among law firm clients.
  • Onboard new firms in 90 days or less and maximize product utilization to achieve 90% case/matter usage and 75% feature adoption.
  • Demonstrate value through case studies, contribute to product evolution with client feedback, and maintain 90%+ retention rates.

Eve is redefining legal technology for plaintiff law firms with AI that works across every stage of a case, from intake through resolution. Backed by over $160M from top investors like Spark Capital and A16z, Eve is trusted by over 1,000 law firms and growing 2X revenue quarter over quarter with a world-class team.

US

  • Lead and mentor project teams to deliver exceptional client experiences for a designated portfolio of clients.
  • Oversee project schedules, budgets, and quality, serving as the primary point of escalation.
  • Collaborate with internal teams to develop account plans, support business development, and drive growth.

Consilio provides eDiscovery and legal support services to clients worldwide. They are a large organization with a culture centered on excellence, collaboration, and agility.

Global

  • Lead onboarding and training for in-house legal teams using Chamelio's platform.
  • Act as a trusted partner to customers, understanding their workflows and goals.
  • Configure and implement Chamelio to fit real-world legal and legal ops processes.

Chamelio builds a legal intelligence platform that helps in-house legal teams adopt, scale, and extract value from their legal knowledge. The company is scaling rapidly with a startup culture that values ownership, trust, and visibility.

UK

  • Partner with the Trust Team to lead Legal Operations and continuous improvements using metrics and cross-functional collaboration.
  • Manage all Legal's AI, tools, vendors, budget, and projects, and identify areas for improvement.
  • Negotiate NDAs and low-end contracts, serving as liaison for Legal to cross-functional business functions.

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience, empowering customers to uncover, take action, and rapidly recover from cyberattacks. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

UK

  • Lead the delivery of complex legal technology and financial systems projects, focusing on Elite 3E and Aderant Expert implementations and upgrades.
  • Manage multiple client engagements simultaneously, ensuring on-time, on-scope delivery with high quality standards.
  • Serve as a trusted advisor to clients, driving delivery excellence and proactively identifying and mitigating project risks.

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside clients, fostering enduring partnerships within the legal community.

US

  • Develop repeatable processes for identifying, securing, and producing high-quality customer case studies, testimonials, and white papers.
  • Conduct interviews with legal professionals to distill their experiences into clear, engaging, and authoritative narratives.
  • Collaborate with Marketing, Sales, and Segment Leaders to ensure diverse representation of customer successes across the legal market.

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics to help customers increase productivity and improve decision-making. They serve customers in over 150 countries with 11,300 employees worldwide, and promote a healthy work/life balance with numerous wellbeing initiatives.

US UK

  • Lead complex legal AI programs from strategy through adoption, creating structure and momentum for enterprise AI initiatives.
  • Guide senior legal stakeholders with credibility, advising on use cases, governance, and adoption strategies.
  • Orchestrate multidisciplinary teams and turn delivery signals into program decisions to drive practical adoption and measurable outcomes.

Harbor Labs builds next-generation AI-enabled legal services. They partner with leading law firms and corporate legal departments, with a global team of 900+ professionals focused on shaping the future of the legal industry.

USA Unlimited PTO

  • Lead the build-out of legal technology stack including CLM, AI workflows, and integrations.
  • Manage end-to-end implementations, vendor relationships, and process improvements.
  • Drive AI tool adoption and automation to enhance legal team efficiency and governance.

BridgeBio pioneers a 'moneyball for biotech' approach by pooling early-stage academic research to reduce risk and develop life-changing medicines for rare diseases. Their team values curiosity and experimentation, working alongside respected industry minds in a fast-paced environment.

Global

  • Provide white-glove support to partners and attorneys, managing complex diaries, inboxes, and client-facing paperwork.
  • Handle document formatting, versioning, time capture, billing literacy, and travel coordination across multiple time zones.
  • Use AI and technology to streamline processes, reach for AI first, and work within a global Legal Operations function.

Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. They are a remote-first, global team that values collaboration and innovation.

Global

  • Manage the legal matter lifecycle end to end, ensuring accurate records and timely sign-offs.
  • Coordinate partner onboarding and act as the cross-functional interface between Finance, BD, and IT.
  • Design and run AI-assisted workflows and maintain operating data for capacity and reporting.

Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. They are a remote-first firm with a global Legal Operations team working across multiple time zones.

$95,300–$158,800/yr
US

  • Manage a team of Data Discovery and Enrichment Experts to drive AI projects.
  • Perform advanced legal research and analysis to support training data creation.
  • Collaborate with internal partners to define scope and lead execution of AI initiatives.

LexisNexis is a global provider of legal, regulatory, and business information, helping customers improve productivity and decision-making. With 10,500 employees, they foster a culture of innovation and diversity.