Represent the Ollie brand voice to current and prospective customers.
Deliver a memorable customer experience that builds long-term relationships with pups and pet parents.
Manage customer relationships across multiple channels including emails, phones, and order management systems.
Ollie improves pets' lives by making freshly-cooked, human-grade dog food delivered to customers' doors. The company has a growing team with a culture that cares deeply about work and team members.
Make outbound calls to warm leads and close sales.
Build rapport quickly with customers and meet performance goals.
Work 40 hours weekly within 7 AM – 11 PM CST from eligible states.
US Service Animals helps disabled individuals connect with licensed mental health providers for ESA and service animal needs. The company is a growing remote team that promotes internally and offers paid training.
Address customer questions and concerns on all products and services via phone, email, and chat.
Manage inbound calls, identify customer needs, and provide solutions, while maintaining call control without a script.
Participate in efforts to support customer satisfaction, maintain quality, and adapt to different personality types.
Five Star Solutions is committed to cultivating a professional and diverse workforce by hiring the best people. The company values diversity and is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Provide responsive support for reservation inquiries and service needs.
Assist clients with gathering required details for reservations and trip coordination.
Maintain accurate client records and update internal systems.
Destination Careers connects customers with reservation and travel coordination services. The company offers a fully remote, flexible work environment with training and ongoing support for its team members.
Respond promptly to customer inquiries via phone, email, and chat platforms
Assist with booking confirmations, travel changes, and general service questions
Resolve customer concerns with professionalism and efficiency
We are a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. Our team is supportive and travel-focused, offering a fully remote and flexible work environment with opportunities for growth.
Respond to customer calls, manage inquiries, and educate on products and services.
Handle payment processing, payment plans, and account-related tasks to enhance customer experience.
Maintain accurate customer information and uphold high service standards via effective communication.
Enova International is a leading financial technology company providing online financial services through its AI and machine learning-powered Colossus platform. The company serves non-prime consumers and businesses, employs thousands, and values inclusion and employee development.
Respond to client inquiries and provide timely, professional support
Coordinate scheduling, reservations, and service requests accurately
Maintain client records and ensure resolution of open requests
Aisles & Abroad is a company focused on the travel, hospitality, and event-related services. The company offers a supportive and collaborative team environment with flexible remote work and opportunities for growth.
Answer telephone calls from customers inquiring about goods and services.
Assist clients with inquiries on debit card incentives, orders, and balances.
Provide high-quality service with a helpful, professional attitude.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. We are an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Coordinate scheduling and reservation requests for clients.
Maintain accurate client records and communicate professionally via email and phone.
Provide general administrative support and ensure service details are accurate.
Deidre provides scheduling and coordination services to enhance client experiences in a remote environment. The company fosters a supportive and collaborative team environment with opportunities for growth.
Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
Provide accurate information about travel bookings, itineraries, and policies.
Troubleshoot common client issues and escalate complex matters as needed.
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. We offer full training, ongoing mentorship, and a supportive online community to help you succeed.
Responds to business phones, directs callers, schedules client appointments, and addresses voicemail messages within 24 hours.
Responds to virtual chat, directing participants to appropriate resources via referral or direct engagement.
Engages with a system-wide referral database, creating referrals for a diversity of internal and external partners.
Equus Workforce Solutions provides workforce development services in North America. They focus on the development, design, and delivery of demand-driven workforce solutions and have a dedicated and passionate team, offering extensive learning opportunities and networking programs.
Educate and support customers requesting policy cancellation through inbound calls and email, managing high volumes with empathy and efficiency.
De-escalate challenging situations with professionalism, re-educating pet parents on the lifetime value of coverage.
Navigate multiple systems, document interactions in CRM, and meet productivity targets in a fast-paced remote contact center.
Trupanion is a leading provider of medical insurance for cats and dogs in North America, dedicated to helping pet owners budget and care for their pets. They offer a collaborative, pet-friendly environment with a focus on teamwork and innovation, employing a large remote and hybrid workforce.
Respond to client questions via email, phone, and online platforms.
Support travel bookings for holidays, flights, resorts, and cruises.
Provide friendly, professional service throughout the client journey.
Destination Knot is a growing travel agency that helps clients design stress-free and memorable travel experiences. We provide our team with training, resources, and ongoing support to thrive in the travel industry.
Assist clients with hotel research and reservations.
Answer questions about hotel amenities, pricing, and availability.
Communicate with clients via phone, email, and online messaging.
We are a growing company that assists clients with hotel research and reservations. We offer a supportive, team-oriented environment with flexible remote work and training.
Answer high volume incoming calls from AAA members needing roadside assistance, providing empathetic and accurate service.
Accurately input member location and vehicle details using internal systems and online mapping tools.
Identify situations requiring special handling and prioritize service based on member needs.
AAA Club Alliance provides roadside assistance and travel services to its members. With nearly 7.4 million members across 13 states and Washington, D.C., the company offers a supportive team environment and comprehensive benefits.
Respond to customer inquiries through various communication channels.
Handle inbound and outbound customer calls professionally.
Accurately record, update, and maintain customer information in company systems.
Panoptyc is revolutionizing loss prevention using visual AI and manual reviewers to help retailers detect theft. They operate in over 15,000 markets across the United States and are a fully remote, rapidly growing team.
Coordinate and support reservation and scheduling requests to ensure a smooth client experience.
Maintain accurate records in internal systems and provide timely follow-up to clients.
Communicate professionally with clients and collaborate with internal teams for reservation accuracy.
Destination Careers is a company that connects job seekers with opportunities in the travel and hospitality industry, focusing on reservation and client support roles. The company fosters a collaborative and process-driven team environment, providing structured training and ongoing support to its employees.
Design and deliver training for new hires, retraining, and product updates using virtual and in-person sessions.
Review claims, calls, and emails to ensure accuracy and quality customer experiences.
Collaborate with subject matter experts and cross-functional partners to align training and quality initiatives.
Trupanion is a leading provider of medical insurance for cats and dogs in North America and Europe, helping pet owners budget and care for their pets. The company offers a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.
Answer telephone calls from customers inquiring about goods and services from clients of Five Star.
Provide high-quality service with a helpful, professional attitude, assisting clients with inquiries on debit card incentives, orders, and balances.
Be available at your desk, maintaining punctuality and attendance at all scheduled times, and remain positive and professional in all customer interactions.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Provide excellent customer service via phone, chat, and email to maintain high customer satisfaction.
Set up and confirm distribution orders, vet content, and counsel clients on additional products.
Educate clients on PR Newswire products, services, and procedures.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions, providing PR and marketing professionals with tools to excel. With over 75,000 clients including 84% of the Fortune 500, Cision has offices in over 20 countries and fosters an inclusive environment with diversity and equity initiatives.