Review veterinary medical records, clinical notes, and policy information to evaluate claim eligibility and determine claim outcomes.
Communicate with pet owners, veterinary professionals, and internal teams via phone and email regarding claim decisions and status updates.
Investigate complex claim scenarios, gather missing information, and maintain accurate records within multiple internal systems.
Trupanion is a leading provider of medical insurance for cats and dogs in North America and Europe. The company offers a collaborative, informal, and pet-friendly environment where employees are encouraged to be their authentic selves.
Accurately process inbound healthcare documentation and data from multiple sources.
Maintain patient and program records with strict attention to detail and confidentiality.
Collaborate with internal teams to resolve discrepancies and ensure timely intake.
A healthcare operations company focused on patient documentation and data processing. They maintain a remote team with a culture of accuracy and confidentiality.
Answer inbound calls, schedule appointments, and provide excellent customer service in a centralized access center environment.
Verify and update patient demographics, insurance, and electronic health records while maintaining confidentiality.
Adhere to call quality and scheduling guidelines, achieving minimum call standards and 95%+ quality threshold.
This is a physician-led, patient-centric network simplifying healthcare with primary, multispecialty, and urgent care services. They serve millions of patients across traditional practices, homes, and virtually, fostering a compassionate and innovative community.
Provide empathetic, high-touch support to patients, answering non-clinical questions and navigating their care.
Support providers with administrative tasks in the EMR, triaging messages and resolving issues.
Coordinate with clinical, pharmacy, and insurance teams to resolve complex patient needs.
Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. With over 1,200 employees, Ro is recognized as a top workplace, fostering a culture of innovation and diversity.
Monitor and maintain assigned referral WorkQueues in Epic EMR, updating referral status, scheduling, and benefit details.
Identify and escalate referrals missing information or requiring additional action to the clinical team.
Conduct ineligibility notification calls and maintain accurate documentation in EHR and Aviary Health systems.
Aviary Health is redesigning heart health by delivering exercise and wellness for older adults with cardiovascular disease via telemedicine. The team is comprised of mission-driven clinicians, engineers, and professionals dedicated to evidence-based cardiovascular rehabilitation.
Support the full-cycle recruiting process for veterinarians, from candidate outreach through onboarding.
Schedule interviews and manage candidate communication across multiple time zones with timely follow-ups.
Maintain accurate records in ATS and CRM systems while assisting with sourcing and process improvements.
Dutch is a veterinary telemedicine platform that connects pet parents with licensed veterinarians for virtual consultations, diagnostics, and prescriptions. Backed by top-tier investors and led by experienced entrepreneurs, the company operates as a high-growth startup with a collaborative, mission-driven culture focused on making pet care accessible and affordable.
Serve as the first point of contact for patients, scheduling appointments and coordinating referrals.
Verify insurance and demographic information, ensuring accuracy and compliance.
Document interactions in electronic medical records and escalate complex issues appropriately.
This role is posted on behalf of a partner company, and managed through Jobgether's AI-powered matching process. The company is a healthcare support provider that values compassion and efficiency in patient access services.
Own Vetcove's major events end to end, from idea through execution and guest departure.
Lead flagship customer gatherings, annual company retreat, and team offsites creating high-touch experiences.
Turn broad objectives into detailed event plans spanning venues, programming, hospitality, and logistics.
Vetcove modernizes veterinary software and pet healthcare with a procurement marketplace, ecommerce, and practice management. Backed by Y Combinator, it is a fast-growing, mission-driven company serving over 25,000 hospitals.
Orchestrate the onboarding process for new veterinary hospitals from kickoff to go-live, coordinating logistics and ensuring readiness.
Deliver training sessions to equip veterinary staff with the knowledge and workflows to successfully integrate care plans.
Serve as the checkpoint owner, conducting readiness reviews and validating technical configurations before launch.
We provide fully-managed, tech-enabled care plan solutions that help veterinary practices increase compliance, drive revenue, and deliver better preventive care. We are a rapidly growing category leader, on track to 5X this year, with a team that genuinely cares about outcomes.
Conduct outbound calls with patients in English and Spanish to gather detailed medical and injury histories.
Document and review medical records with high accuracy using structured templates and internal systems.
Partner with the operations team to improve processes and maintain quality standards.
Indigo builds the best care experience in healthcare by helping physicians achieve independence through easier practice operations. The company is a small, rapidly growing team of about 30 people focused on deep thinking, speed, and craftsmanship.
Process approved physician orders and manage referrals with attention to detail.
Track documentation requiring physician signatures and escalate as needed.
Ensure timely billing and complete EMR files for discharged patients.
CommonSpirit Health at Home is a full-service health care organization that provides home health and hospice services. As a faith-based organization, it is committed to improving patient health and community well-being through compassionate care.