Source Job

$158,000–$190,000/yr
US Unlimited PTO

  • Focus on building solutions that will transform ezCater’s customer experience.
  • Build a first-class, modern Customer Service tech stack that pairs ezCater’s existing software solutions with AI-enabled tooling.
  • Design and implement features that will integrate with Salesforce Service Cloud, in partnership with Staff Engineers, Product, Customer Service and Operations stakeholders.

Go Ruby On Rails Java REST GraphQL

20 jobs similar to Senior Software Engineer, Customer Service

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$180,000–$180,000/yr
US

  • Design, implement, and maintain Microservices using Go, Python and/or Java.
  • Build and scale our fast-growing online services and data pipelines.
  • Collaborate with other teams on security, reliability, and automation.

Ocrolus is on a mission to help lenders automate workflows by streamlining how financial institutions evaluate borrowers, enabling faster, more accurate lending decisions. Ocrolus is a fast-growing, remote-first company, that offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

US

  • Bring your knowledge of distributed systems to build highly-scalable, fault-tolerant systems in a hybrid monolithic/microservices architecture.
  • Partner with our data technology organization to enable detailed insight into our menus, unlocking future roadmap opportunities across the org.
  • Work cross-functionally with product managers and business stakeholders to understand the complex processes that drive order fulfillment.

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. Their culture values innovation, pragmatism, and transparency.

$137,500–$171,900/yr
US

  • Lead the design and implementation of complex backend services and full-stack applications
  • Translate business and operational requirements into scalable, maintainable, and reliable technical solutions
  • Drive system and service-level design decisions , including trade-off analysis and long-term architecture considerations

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.

  • Collaborate closely with the Product organization to build world-class applications.
  • Use creativity to solve challenging problems around data scale and service-oriented design.
  • Advance engineering best practices as you build extensible software.

Ascent is the industry's leading compliance automation solution, offering efficiencies, cost savings, and accuracy. They prioritize diversity, equity, and inclusion and foster a supportive environment for professional growth and happy teams.

US

  • Work with engineering and business partners to define and build complex solutions.
  • Lead solution development end-to-end for new innovations with iterative improvements.
  • Develop business logic to empower our web and mobile applications via RESTful APIs.

Connection is a company that provides technical staffing solutions. They focus on connecting talented individuals with organizations seeking skilled professionals.

Europe

  • Design, develop, and optimize scalable shared backend services using Java and serverless technologies (AWS Lambda).
  • Design / implement RESTful APIs and event-driven systems.
  • Contribute to the development of user-facing frontend components as needed.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our diverse community of colleagues are unified by a shared desire to make a difference in education, with offices in multiple countries and serving over 16,000 academic institutions, publishers, and corporations.

$100,649–$174,459/yr
US 4w PTO

  • Lead design activities and participate in building the foundation for API management.
  • Define solutions using Service Oriented Architecture (SOA) patterns.
  • Develop and implement enterprise-class security systems for production environments.

Experian is a global data and technology company, powering opportunities for people and businesses around the world.

US 4w PTO

  • Design and build API endpoints for client integrations.
  • Improve database and query performance.
  • Integrate with a wide range of third-party services.

Kalepa's state-of-the-art AI Copilot platform empowers underwriters to make smarter, faster, and more accurate decisions in the commercial insurance industry.

Global

  • Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.
  • Improve execution engine of custom third-party code (isolation, performance, new features).
  • Write well designed, testable, efficient code in GOlang.

Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world.

US Unlimited PTO

  • Maintain and improve the Ruby on Rails application used by learners, coaches, and staff.
  • Develop and maintain integrations with systems such as Salesforce and Canvas.
  • Participate in planning and design discussions for upcoming systems and integrations.

Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work. They focus on fast, flexible solutions built for working adults, combining online learning with coaching to help learners connect with employers. Merit America is on a mission to build a scalable pathway for workers to join the middle class through merit.

$118,640–$217,850/yr
US 12w maternity

  • Partner with product managers to lead the technical planning of member experience improvements.
  • Design systems that span multiple services to allow consistent, fast, clean data flow.
  • Swiftly address any issues and invest in resolutions that improve the product's reliability going forward.

Included Health delivers integrated virtual care and navigation, aiming to raise healthcare standards. They break down barriers to provide high-quality care, offering personalized virtual and in-person care.

Unlimited PTO

  • Develop and maintain backend services primarily written in Go.
  • Build and evolve REST APIs consumed by web and mobile applications.
  • Improve system performance and reliability, especially ahead of peak usage periods.

Sierra Studio connects highly vetted Brazilian talent with growing US companies. They work closely with their partners to ensure strong alignment on expectations, culture, and technical bar.

$157,000–$184,000/yr
US UK Unlimited PTO 18w maternity 12w paternity

  • Design, build, and evolve customer-facing backend services and public APIs.
  • Own features end-to-end: from design through implementation, rollout, and iteration.
  • Contribute to a product-driven roadmap with real deadlines and clear outcomes.

Chainguard provides guarded open source software, built from source and updated continuously, helping organizations eliminate threats in their software supply chains. Founded by industry experts in open source, security, and cloud native development, Chainguard fosters a customer-obsessed culture that values intentional action.

Global 4w PTO

  • Drive the overall technical design of applications.
  • Provide technical leadership and mentorship to junior engineers.
  • Ensure the performance, quality, and responsiveness of applications.

Bolt is on a mission to democratize commerce, prioritizing retailers' brands and enabling frictionless shopping. They are revolutionizing ecommerce and transforming the way we work, creating a welcoming environment where people can learn, take risks, and grow.

US

  • Measure and optimize the performance, scalability, and uptime of backend services
  • Conduct design and code reviews and push the bar for engineering rigor and standards
  • Collaborate with product management, customer success, and customer support to deliver the best experience for our users

Branch empowers workers with financial freedom by helping companies accelerate payments and providing working Americans with accessible, free financial services. They value a diversity of opinions and working styles, fostering a shared belief in innovation and initiative.

India

  • Design, build, and maintain services that scale with our growing customer base.
  • Tackle ambiguous, open-ended problems with strategic thinking, balancing technical constraints with user needs and product goals.
  • Build services, APIs, and experiences that support user delight, quality, high availability and performance.

dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. They have grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week.

US

  • Build and own backend product capabilities for the identity platform.
  • Design, implement, and maintain scalable and reliable distributed services.
  • Collaborate with Product and Engineering leadership to translate customer needs into technical plans.

Jobgether is helping connect candidates with companies using AI-powered matching. We appreciate your interest and wish you the best!

India

  • Own and deliver delightful experiences for customers.
  • Champion team growth and individual success.
  • Understand the architecture for complex and scalable distributed systems.

Jobgether is a platform that helps candidates get hired. They use an AI-powered matching process to ensure applications are reviewed against a role's requirements; the shortlist is directly shared with the hiring company.

$104,300–$166,900/yr
US

  • Design, develop, and maintain core OTA services including booking flows and reservation management.
  • Build and optimize integrations with third-party travel suppliers and payment gateways.
  • Architect scalable, distributed systems capable of handling high-volume transactions.

Casago is a vacation rental company where great people create exceptional experiences. They've grown into a trusted industry leader delivering genuine hospitality, valuing contributions, investing in growth, and giving the opportunity to make a real impact.

India 5w PTO

  • Become a go-to expert in one area of the codebase, understand the broad architecture of the entire system.
  • Regularly deliver software on-time and is constantly working to make accurate estimates and deliver on those estimates.
  • Take initiative to identify and solve important problems, coordinating with others on cross-cutting technical issues.

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. They provide access to best-in-class capabilities and deliver a delightful shopper experience. ShipBob is backed by leading investors and is one of the fastest-growing tech companies headquartered in Chicago.