Source Job

$155,000–$180,000/yr
US Unlimited PTO

  • Lead enterprise software implementations from kickoff through go-live for Ridgeline’s cloud platform.
  • Define project scope, schedules, deliverables, and success criteria in partnership with customer and internal stakeholders.
  • Coordinate cross-functional teams and assign responsibilities to maintain alignment and accountability across project workstreams.

Project Management Software Implementation Stakeholder Management Agile SaaS

20 jobs similar to Project Lead, Customer Experience

Jobs ranked by similarity.

$67,500–$82,500/yr
North America 2w PTO

  • Manage software implementation projects and project teams.
  • Create and maintain project documents, and communicate with clients.
  • Conduct end-user training on software features and best practices.

DIS, a division of Constellation Software, provides software solutions. They are part of Perseus Group, which acquires independently managed software companies and provides them with strategic guidance and financial security.

US

  • Your expertise will help facilitate software implementations that can significantly improve our partners' operations.
  • You'll work closely with installation teams, guiding projects from inception to completion while ensuring exceptional customer satisfaction.
  • Join us and make a real-world impact through your work!

We are currently looking for a Project Manager. The company values strong relationships with clients and contributing to key organizational goals and has a collaborative company culture with a strong emphasis on teamwork.

$71,640–$124,176/yr
US 3w PTO

  • Lead client projects to implement or enhance Employer Services solutions.
  • Manage and maintain project plans, documentation and milestones.
  • Prepare, coach, and guide clients for successful program rollouts.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and their corporate headquarters are in Dublin, Ireland.

India

  • Lead strategic, multi-phase programs involving infrastructure modernization and cloud transformation.
  • Manage high-complexity projects with broad scope and cross-functional dependencies.
  • Mentor junior project managers, fostering a culture of accountability and growth.

Rackspace Technology provides multicloud solutions, combining their expertise with technologies across applications, data, and security to deliver end-to-end solutions. They have a proven record of advising customers, designing solutions, building and managing solutions, and optimizing returns into the future, and are named a best place to work.

US

  • Define and champion the charter, engagement model, and responsibilities of the US TPM team
  • Recruit, develop, and retain high-performing TPMs with strong technical and customer leadership capabilities
  • Serve as the senior escalation point for complex customer launches and major customer incidents.

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. They value high-performing creative individuals who dig into problems and opportunities and emphasize an environment of teaching and learning.

$110,000–$130,000/yr
US

  • Lead end‑to‑end implementation cycles, including discovery, data readiness, configuration, integration, UAT, go‑live, and post‑launch transition.
  • Develop and maintain project plans, timelines, milestones, RAID logs, risk mitigation plans, and status reports.
  • Facilitate internal and external project meetings, including kickoffs, milestone reviews, and working sessions.

Machinify is a leading healthcare intelligence company delivering value, transparency, and efficiency to health plan clients. They bring together an AI-powered platform with best-in-class expertise, serving over 85 health plans and 270 million lives.

Global Unlimited PTO

  • Lead the programmatic structure for multiple customer implementation projects, from project kickoff to go-live, ensuring each customer achieves a smooth and successful deployment.
  • Own high-level project planning and execution, managing scope, milestones, and deliverables while keeping all stakeholders informed with clear, timely communication.
  • Collaborate with internal teams—from Sales to Customer Success to Product—to ensure seamless handoffs and alignment on client outcomes.

Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. They are backed by top-tier investors like Bessemer, KKR, and Revolution, and is one of the fastest-growing scale-up SaaS companies in the world.

Global Unlimited PTO

  • Managing multiple Implementations at once
  • Frequently meeting with Firms to configure, test, and train their staff during their time in Implementation
  • Traveling onsite in certain cases where a detailed training or workshop is needed for the firm (less than 10%)

Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors, they’re one of the fastest-growing scale-up SaaS companies in the world building category-defining technology with world-class people, processes, and products.

US Unlimited PTO

  • Manage enterprise implementation projects from kickoff through go-live and stabilization.
  • Execute implementation governance practices by tracking milestones and managing dependencies.
  • Collaborate with Product and Engineering teams to define integration requirements.

DentalXChange provides solutions for healthcare payments. They are an equal opportunity employer committed to an inclusive and diverse environment.

Europe

  • Takes end-to-end responsibility for ServiceNow programs and implementations at enterprise customers.
  • Acts as a delivery lead and main contact for the customer and trusted advisor at stakeholder and C-level.
  • Coaches and mentors project teams and drives scope, budget, timeline, and quality.

Devoteam is an international technology-independent consulting company with over 30 years of experience and more than 11,000 tech and business leaders worldwide. They focus on digital strategy, platform technologies, cybersecurity, and enterprise transformation, acting as a strategic partner for leading cloud and service providers like AWS, Google Cloud, Microsoft, Salesforce, SAP, and ServiceNow.

US

  • Project manage commercial services and implementation.
  • Lead activities supporting development and launch of solutions applications and platforms.
  • Provide consulting and technical expertise to structure an effective implementation.

BLEND360 is a forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for Fortune 500 clients. They are at the crossroads of cutting-edge analytics, data proficiency, technology, and digital marketing excellence.

$92,000–$115,000/yr
US

  • Owns the execution and outcomes of the project and its deliverables.
  • Leads discovery sessions for deliverables included in projects.
  • Drives adoption of contracted functionality to ensure client is maximizing their usage of and value from Origami.

Origami Risk delivers single-platform SaaS solutions that help organizations best navigate the complexities of risk, insurance, compliance, and safety management. Founded by industry veterans, Origami continues to add to its innovative product offerings for managing both insurable and uninsurable risk.

$140,000–$155,000/yr
US Unlimited PTO

  • Lead end-to-end ERP implementation projects from initiation through post-deployment stabilization.
  • Define and manage project scope, schedule, budget, risks, assumptions, and dependencies.
  • Proactively identify, escalate, and resolve project risks and issues using structured mitigation and contingency planning.

QAD is building a world-class SaaS company, providing enterprise software solutions globally. They foster a collaborative culture focused on growth, innovation, and well-being and they value diversity and strive for an inclusive environment where everyone feels empowered to contribute to the company's success.

US Canada UK India Armenia Australia New Zealand

  • Manage complex mission driven projects for public sector clients.
  • Own the project scope, timeline, and budget.
  • Coordinate cross-functional teams to best serve Granicus customers.

Granicus provides technology that transforms the Govtech industry by connecting governments and constituents. With 5,500 federal, state, and local government agencies served and over 300 million citizen subscribers, they offer cloud-based solutions for government and resident interaction.

$140,000–$155,000/yr
US Unlimited PTO

  • Lead end-to-end ERP implementation projects from initiation through go-live and post-deployment stabilization.
  • Define and manage project scope, schedule, budget, risks, assumptions, and dependencies in alignment with the Statement of Work.
  • Proactively identify, escalate, and resolve project risks and issues using structured mitigation and contingency planning.

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

US Unlimited PTO

  • Lead and manage multiple enterprise-level projects and ensure they are completed on time and within budget.
  • Build and maintain strong relationships with key stakeholders, serving as the primary point of contact for project-related activities.
  • Identify potential project risks and develop mitigation strategies to address them proactively.

Quiq aims to provide exceptional conversations through humans or AI Assistants. Their Professional Services team focuses on automating conversations to deliver outstanding customer experiences using advanced language models for some of the world's largest enterprises.

$185,000–$215,000/yr
US

  • You will lead a team of Implementation Managers who are instrumental in helping customers onboard with Hightouch.
  • You will be accountable for the quality, consistency, and predictability of customer implementations.
  • This is a hands-on leadership role that combines people management with deep technical expertise.

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. The team focuses on making a meaningful impact for their customers and approaches challenges with first-principles thinking.

$120,000–$155,000/yr
US

  • Support successful implementations and ongoing operations of Unison’s PRISM acquisition and grants management solution.
  • Develop, maintain, and manage detailed project schedules using Microsoft Project, including dependencies, milestones, and critical paths.
  • Coordinate project deliverables across functional, technical, and operations teams to ensure timely and high-quality delivery.

Unison's products streamline government operations, making federal processes more efficient and effective. They serve over 200,000 federal employees and contractors with AI-infused software and expertise, helping clients improve compliance and decision-making. They focus on federal business, bringing clarity and efficiency to complex workflows, enabling agencies to focus on their missions.

US

  • Lead end-to-end rollout of card programs for financial and FinTech partners.
  • Develop and manage project plans, timelines, risk logs, and status reporting.
  • Coordinate across product, tech, client, and partner teams for solution delivery.

BLEND360 is an AI services provider that co-creates meaningful impact for its clients through data science, AI, technology, and people. They aim to fuel bold visions and tackle challenges by aligning human expertise with artificial intelligence.

$100,000–$137,000/yr
US Unlimited PTO

  • Establish and nurture strong relationships with VP and C-suite executives.
  • Work cross-functionally with stakeholders internally and externally.
  • Craft and deliver compelling presentations to executive audiences.

Gainsight is the AI-powered retention engine behind customer-centric companies. Their CustomerOS platform orchestrates the customer journey. They are a company of 2,000 plus employees that values innovation, collaboration, and solving real-world problems.