Successfully lead customer project teams through a multi-phase implementation project plan
Use effective training techniques and methodology to communicate complex ideas to drive product adoption
Maintain an expert level understanding of the GoodTime Hire product and recruiting industry
GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Our platform handles the complexity others can’t — automating every type of interview, from multi-day panels across time zones to high-volume hiring events, with unmatched speed and precision. Our Culture of Entrepreneurship is built on three pillars; autonomy, accountability, and collaboration.
Manage complex solution implementation projects from planning through execution.
Build strong relationships with clients and communicate effectively.
Assist clients with product-related configuration decisions and troubleshoot technical issues.
Applied Systems is transforming the insurance industry with innovative software and services. They have 40+ years of experience and foster a culture built on strong values, making them indispensable to both customers and employees.
Coordinate/manage the implementation efforts by ensuring organizational execution against the defined workplan.
Establish outstanding professional relationships within each of the client departments participating in the pre-sales implementation support activities.
Undertake process and departmental improvement projects identified individually, as a team or as assigned by the Implementation Services AVP.
Cotiviti provides healthcare solutions. They focus on data-driven insights to improve healthcare outcomes and payment accuracy. The company values innovation and a collaborative work environment.
Drive end-to-end implementations of Flow, managing timelines, migrations, and configurations.
Be the customer's go-to person throughout the implementation journey, delivering a white-glove experience.
Spend significant time on-site with customers, providing hands-on training, guidance, and support.
LiveFlow is building the next-generation accounting and finance platform to enable lean finance teams to run massive enterprises. The company has raised over $21M from top-tier investors and is helping thousands of companies streamline their financial workflows.
Manage CRM and ERP software implementation projects for clients with 5-500 users.
Participate in functional and technical working groups and progress meetings.
Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process.
Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. Our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue.
Manage end-to-end implementation projects, maintaining project plans and ensuring deliverables are completed on time.
Partner with firm administrators to align priorities, clarify responsibilities, and maintain momentum.
Guide customers on Karbon best practices for workflow setup, helping firms establish efficient processes.
Karbon is the global leader in AI-powered practice management software for accounting firms. They provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day and have a people-first culture.
Support large, complex customer implementations through the end-to-end implementation process.
Assist with the delivery of the solution, ensuring that each project is executed seamlessly within the scope, timelines, and contractual requirements.
Serve as an additional point of contact for customers and internal stakeholders, managing communications, addressing challenges, and ensuring that milestones are met successfully.
Turquoise Health is making healthcare pricing simpler, more transparent, and lower cost for everyone. They are a Series B startup backed by top VCs a16z, Box Group, Bessemer Venture Partners, Tiger Global, Adams Street, and Yosemite, with an accomplished group of folks with a passion for improving healthcare.
Lead end-to-end technical onboarding and implementation for new clients.
Partner with clients to understand business needs and develop tailored implementation plans.
Manage implementation project plans, timelines, and cross-functional coordination.
Lumivero develops data-intelligence software that empowers users to answer their most pressing questions. Their tools help academic and corporate professionals create impactful insights from their complex data.
Perform project management, administrative and analytical tasks in support of the IHS PATH EHR program.
Provide project coordination between Team GDIT, its partners, federal leadership/project managers to ensure deliverables and timelines are running smoothly.
Creates and manages project schedules, budgets, risk lists, communication plans, and lessons learned.
GDIT delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
Develop scalable processes to improve client implementation efficiency.
Act as central program manager for the Implementation team.
Own, develop, and maintain project management tooling and process documentation.
SmarterDx helps integrate clients into applications. They are a private company that values high-speed adaptation and collaboration between departments.
Own post-contract client implementations from Sales handoff through successful launch.
Lead complex, cross-functional projects across planning, design, validation, and go-live.
Serve as a consultative partner to clients and internal teams, translating program goals into scalable solutions.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement. Wheel is committed to equal employment opportunities and building a team that represents a variety of backgrounds, perspectives, and skills.
Manage project scope, schedule, resources, project documentation and reporting.
Facilitate technical discussions for project integrations and technical solutions from one-to-many technical applications.
Identify and escalate project risk/roadblocks and develop risk mitigation/resolution plans.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), Experian has a team of 23,300 people across 32 countries and invests in people and new advanced technologies to unlock the power of data and to innovate.
Serve as the main point of contact during a customer’s implementation process
Deliver top tier customer service and support across all product areas
Assist in training customers to ensure the successful beginning of a new customer journey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market.
Lead Product Implementations for multiple projects focused on enterprise clients.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Track project deliverables, manage risks and issues using appropriate tools.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries and corporate headquarters in Dublin, Ireland.
Monitor client volume trends and identify changes or anomalies affecting performance.
Resolve client issues, including inquiries and escalations.
Participate in scheduled client calls to support issue resolution, solution agreement, and relationship management.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They have a team of 25,500 people across 32 countries and are listed on the London Stock Exchange (EXPN).
Lead end-to-end implementations for global insurance carriers.
Act as the primary project manager and day-to-day client contact.
Use a consultative approach to identify customer pain points and goals.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. Their system identifies top-fitting candidates for roles and shares this shortlist with hiring companies; final decisions are managed by these internal teams.
Be the expert for implementing Experian's complex software solutions across patient access and revenue cycle management workflows, providing deep technical insights and guidance
Lead technical discussions for product integrations and solutions spanning multiple technical applications
Consult with clients and internal partners, explaining complex solution methodologies and implementation results to both technical and non-technical audiences
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries and corporate headquarters are in Dublin, Ireland.
Create and drive execution of detailed projects, working in collaboration with customer stakeholders
Own communication with clients regularly to provide recommendations and manage expectations
Directly communicate with VP+ level executive stakeholders at customer accounts
Atlassian is a software company motivated by a common goal: to unleash the potential of every team. Their software products help teams all over the planet and are designed for all types of work.
Prepare for and participate in the Readiness Assessment and potential sales initiatives.
Be the primary face to the Client, involving significant travel.
Prepare for and facilitate a new client Kick-off Meeting for the purposes of requirements gathering and discovery.
Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth.