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Global

  • Conduct background checks and research using relevant databases and resources.
  • Process and fulfill client orders accurately while preparing screening reports.
  • Communicate professionally with clients and provide updates as needed.

Research Account Management Communication

20 jobs similar to Fulfillment Researcher & Account Manager

Jobs ranked by similarity.

US

  • Review webpages associated with a variety of search queries to determine how effectively each result meets user needs.
  • Evaluate relevance, reliability, usefulness, and overall quality of information presented in search results.
  • Follow detailed rating standards and record clear, accurate, and consistent evaluation decisions.

An enterprise client is seeking freelancers to support an AI evaluation project that assesses the relevance and quality of online search results. The project involves a high volume of English-speaking freelancers based in the United States, with flexible scheduling and individual task assignments.

US

  • Lead client-facing portal discovery sessions and gather portal-specific requirements.
  • Document portal requirements and develop wireframes based on customer needs.
  • Collaborate with implementation team to review portal builds and support user acceptance testing.

Sylogist provides SaaS-based software solutions to the non-profit, government, and education sectors. The team is collaborative, enthusiastic, and supports over 2000 customers worldwide.

Latin America Europe 2w PTO

  • Verify seller documents and vehicle details for authenticity and accuracy.
  • Call and text U.S. sellers to confirm intent and collect missing information.
  • Manage the Submitted queue, update CRM, and meet daily quotas.

Veta Virtual is a remote staffing company that connects global talent with client businesses. They offer a supportive culture and place specialists with high-growth clients like an online car auction marketplace.

Costa Rica

  • Support post-order fulfillment of hardware and software, including shipment scheduling and delivery confirmation.
  • Coordinate with Order Management, Finance, Warehouse, and Operations to keep orders moving and records accurate.
  • Identify and troubleshoot routine fulfillment issues such as shipment discrepancies and license errors.

BlueCat provides network infrastructure solutions for large enterprises, specializing in intelligent network operations and automation. They have global teams and a culture that values trust, collaboration, and innovation.

$46,000–$56,000/yr
US

  • Respond to client requests by email, phone, and video.
  • Track renewals, service changes, and open items for each account.
  • Coordinate with internal teams and keep account records organized in CRM.

Elevate Reach manages B2B client relationships and ensures account promises are kept through coordination and follow-through. The team is fully remote, and the company emphasizes hands-on training, growth into account management, and a flexible schedule.

US

  • Manage pre-employment processes including background checks, reference verifications, and assessments.
  • Coordinate recruitment activities from job postings and candidate screening to interviews and offer support.
  • Maintain accurate ATS records and ensure timely, professional communication with candidates and hiring managers.

Johns Hopkins University is a leading research institution in Baltimore, Maryland, dedicated to education, research, and patient care. It is a large organization with a diverse workforce and a culture that values diversity, equity, and inclusion.

Global

  • Assess client needs and teach options in virtual consultations.
  • Handle admin tasks like notes, appointments, and CRM hygiene.
  • Stay in the relationship after the first meeting and build on it.

We are a consulting company that helps clients through virtual onboarding and relationship management. Our remote team values drive, trainability, and dependability, offering full training and performance-based advancement.

US

  • Review and verify credentialing documents, licenses, and background reports against client-specific standards.
  • Collaborate with onboarding teams to ensure files are accurate, complete, and ready for approval.
  • Monitor document trends and support continuous improvement to reduce errors and enhance efficiency.

This company provides healthcare staffing services with a focus on clinician credentialing and onboarding. While the company size is not specified, it fosters a collaborative, service-oriented culture emphasizing accuracy and compliance.

United States Canada UK

  • Conduct legal, business, and reference research using electronic resources like Lexis, Westlaw, and Bloomberg Law.
  • Perform reference interviews and distill findings into clear, concise reports for attorneys and clients.
  • Assist in training on legal research tools and maintain proficiency across docket and analytics resources.

Harbor is a preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists supports leading law firms, corporations, and their law departments.

$1,000–$1,200/mo
Brazil

  • Review criminal background check results from official Brazilian public databases and interpret court documents in Portuguese.
  • Apply structured adjudication criteria to determine the relevance of criminal records and document findings objectively.
  • Collaborate with the distributed operations team to improve workflows, perform quality assurance, and support onboarding.

The hiring company provides technology-enabled legal operations and background screening services for clients across Latin America. It operates with a distributed, collaborative team and emphasizes accuracy, confidentiality, and continuous improvement.

US

  • Assist with coordinating bookings, reservations, and scheduling requests
  • Gather and organize client information and preferences
  • Communicate confirmations, updates, and follow-ups in a timely manner

Aisles & Abroad is a travel company focused on coordinating bookings, reservations, and client scheduling. They provide a supportive, collaborative team environment with flexible remote roles and opportunities for growth.

$90,000–$130,000/yr
US

  • Lead client services operations across background and occupational health screening, ensuring accuracy, timeliness, and compliance.
  • Oversee staffing, Zendesk queues, and uJET phone support to meet service KPIs and SLAs.
  • Manage strategic accounts, escalations, and cross-functional partnerships to drive client retention and experience.

The company provides background screening and drug and occupational health screening services to clients. It focuses on compliance, operational excellence, and building high-performing, client-focused teams in a remote environment.

Canada

  • Guiding customers through signup, identity verification, and screening checks.
  • Providing help desk support via live chat with same-day ticket resolution.
  • Advocating for customers by providing feedback to stakeholders to improve the app.

Newton is a Canadian cryptocurrency trading platform that aims to make financial freedom accessible to everyone. They have a remote team across Canada, with a culture focused on customer first, collaboration, and continuous improvement.

India

  • Conduct structured screening calls to evaluate candidates' skills and alignment with job requirements.
  • Prepare accurate evaluation notes and maintain up-to-date candidate records.
  • Collaborate with account managers and meet daily screening targets.

This partner company specializes in connecting candidates with career opportunities through structured screening and evaluation. It offers a fast-paced, remote work environment with opportunities for growth and leadership.

Philippines

  • Locate and retrieve legal and business materials such as cases, statutes, SEC filings, and company information with accuracy.
  • Conduct legal, company, industry, and market research, developing search strategies and summarizing findings.
  • Prepare professional research summaries, reports, and Excel workbooks while ensuring compliance with quality standards.

Harbor is a provider of expert services across strategy, legal technology, operations, and intelligence. With over 900 strategists, technologists, and specialists, we work alongside leading law firms and corporations, fostering a collaborative and supportive culture anchored in deep knowledge and mutual respect.

India

  • Manage missing information follow-ups and coordinate documentation collection for background verification cases.
  • Serve as the key point of contact for candidates and clients, guiding them through the verification process.
  • Collaborate with internal teams to minimize delays and maintain high service standards.

A fast-growing HR technology organization providing digital background verification solutions. The company fosters a collaborative, inclusive culture and operates with a globally distributed team.

Global

  • Research & Lead Generation: Identify key prospects and trends in the energy industry.
  • Customer Database Management: Maintain CRM platforms for data accuracy and lead tracking.
  • Data Analysis and Support: Provide actionable insights and assist sales team with deliverables.

IN-VR is a high-growth consultancy advising governments and investors in the energy industry globally. Founded in 2017, we are a remote company with a global team working with over 45 international institutions.

US

  • Handle inbound and outbound customer calls, emails, and web chat inquiries with professionalism.
  • Resolve routine customer issues, document interactions, and maintain accurate account records.
  • Follow established service procedures to meet SLAs and quality standards in a fast-paced contact center.

This organization supports a federal civilian program by delivering reliable, professional, and customer-focused assistance. They operate as a fully remote, collaborative team that prioritizes communication, accuracy, and customer satisfaction.

$80–$150/hr
Global

  • Design audit tasks involving risk assessment, materiality, internal controls, substantive testing, and sampling.
  • Develop reference solutions that document procedures, evidence, findings, and justified conclusions.
  • Evaluate agents on supporting documents, transaction testing, workpapers, and professional skepticism.

Anyone AI develops AI agents to perform audit workflows and exercise evidence-based judgment. They operate as a remote, project-based company with flexible hours for contractors.

US

  • Underwrite merchant account applications and monitor daily bank files.
  • Conduct customer validation and risk screening against OFAC lists.
  • Support audits, process improvements, and special projects.

Entrata is a global leader in AI-driven property management technology, providing intelligent leasing, payment, and communication tools. With over 2,200 employees, it fosters a culture of radical transparency, entrepreneurial energy, and values diverse perspectives.