Support new customers from proof-of-concept through production to ensure rapid processing of claims and eligibility checks.
Collaborate with customers via Slack and triage requests, resolving technical issues and product gaps.
Contribute to documentation and use data to improve customer health, retention, and self-service adoption.
Stedi builds the world's only programmable healthcare clearinghouse, modernizing the exchange of HIPAA transactions via modern APIs and traditional EDI. With $142 million in funding from top investors and a lean, fast-moving team, they prioritize automation and customer-first innovation.
Own the product roadmap for substantial portions of the clearinghouse offering.
Translate complex customer needs into actionable product direction.
Work closely with engineering and design to deliver features and measure adoption.
Stedi is a headless healthcare clearinghouse providing API-first solutions for processing claims, eligibility checks, and ERA ingestion for healthcare technology businesses. With $142 million in funding from top investors and a lean, engineering-driven culture, Stedi ranks as one of the fastest-growing SaaS vendors.
Own the full arc from initial customer go-live to system-wide adoption, defining the expansion playbook and leading the commercial account management team.
Carry expansion and renewal commercial targets, design customer-specific value realization programs, and own executive relationships.
Build and lead a commercial account management function from the ground up, partnering cross-functionally with Clinical and Product teams.
BioIntelliSense develops FDA-cleared wearable devices and AI-driven analytics to enable continuous patient monitoring and earlier detection of health decline. They are a remote-first company with a global team of motivated colleagues, operating from offices in Colorado and California.
Own a full book of business post-sale, managing the customer lifecycle from value-based selling through activation and adoption.
Drive Net Dollar Retention by identifying growth opportunities, building pipeline, and positioning the right solutions for each customer.
Maintain organized visibility across the book, forecasting churn and expansion revenue while using AI tools for daily operations.
Gusto is on a mission to grow the small business economy by handling payroll, health insurance, 401(k)s, and HR. With teams in Denver, San Francisco, and New York, the company supports over 500,000 small businesses nationwide and builds a workplace reflecting its diverse customers.
Own and grow relationships with a portfolio of existing customer accounts.
Identify upsell, cross-sell, and expansion opportunities within your book of business.
Drive revenue growth through proactive account planning and pipeline management.
Broccoli AI builds an AI operating system for home service businesses, helping them grow revenue and improve operations through AI-powered voice, booking, and customer communication solutions. Backed by YC and Khosla Ventures, it is a rapidly scaling startup with a fast-paced, high-accountability culture.
Manage a book of existing customers, driving retention and expansion revenue through strategic account planning and executive relationships.
Identify whitespace opportunities and generate pipeline within assigned accounts to grow net-new revenue.
Collaborate with Customer Success and cross-functional teams to ensure customer adoption and deliver value-driven Executive Business Reviews.
Firstup provides a digital employee experience platform that connects organizations with their employees. The company fosters a culture of customer success and innovation, with a focus on driving measurable business outcomes.
Drive new Provider sales and manage Redox's top priority Provider accounts, executing expansion opportunities to grow each account by 40%.
Build lasting relationships with customer stakeholders, identify growth opportunities, and manage the full sales cycle to close upsell opportunities.
Research and qualify target prospects, understand the competitive landscape, and track all sales activities and results in CRM.
Redox is a healthcare interoperability platform that connects and powers real-time healthcare data exchange across a network of 12,000+ systems and organizations. The company is 100% remote-first and values-driven, focusing on accelerating healthcare's transformation with useful data.
Act as a strategic advisor and growth partner to a portfolio of high-value customers, owning retention and expansion.
Build multi-threaded relationships, drive account planning, and deliver quarterly business reviews.
Leverage AI tools to enhance account planning, data analysis, and customer insights.
Spreedly is the world’s leading Open Payments Platform, providing infrastructure to connect to any payment gateway via a single API. Founded in 2007, the company has a culture of transparency, collaboration, and self-driven leadership, with a team of diverse, forward-thinking Spreedlings.
Own the full sales cycle from discovery to close, selling Process Street and Dash AI coworker.
Build and refine the inbound conversion playbook while leveraging AI tools to optimize workflows.
Collaborate with Customer Success and maintain accurate CRM records to exceed quarterly targets.
Process Street is an AI software and compliance operations platform startup from San Francisco. We help customers build, document, automate, and track recurring workflows, serving over 3k global customers backed by Accel, Salesforce, and Atlassian.