Guide beneficiaries through health insurance options by listening to their needs, answering questions, and recommending suitable coverage solutions.
Conduct phone consultations to help customers understand plans and make informed purchasing decisions while meeting sales targets.
Maintain accurate customer information and documentation while navigating multiple systems and applications.
Amplify helps individuals make informed decisions about their health insurance coverage through personalized support and education. The company operates a remote call center environment with a focus on customer service and sales, offering paid training and career growth opportunities.
Reconcile benefit deductions, upload vendor bills, and perform monthly benefit audits to ensure accuracy.
Assist with HSA, COBRA, STD pay processes, employee inquiries, and updating Benefits webpages.
Consistently look for ways to improve system efficiencies and support Wellness Program communications.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. Since 2011, the company has grown to over 1,200 employees, built strategic partnerships, and serves as a trusted advisor to more than 6,200 customers with a strong culture and collaborative environment.
Manage end-to-end delivery of employee benefits programs for US customers, including open enrollment, renewals, and compliance.\n- Act as main point of contact for US customers on benefits questions and escalations, building trust.\n- Support product strategy as subject-matter expert on US employee benefits, translating market realities into product requirements.
Happl is an employee benefits platform that helps companies manage their benefits programs. It is a remote-first company with a small team focused on the US market.
Manage and oversee all aspects of employee benefit plans, including health insurance, dental, vision, and retirement plans.
Conduct new employee benefits orientation and assist with open enrollment and life event changes.
Ensure compliance with federal and state regulations such as ACA, ERISA, and COBRA.
Ambient Enterprises is an umbrella company for 25 industry leaders in the custom HVAC market, providing product expertise and operational support. The company offers a collaborative environment as part of an incredible HR team.
Meet virtually with clients who have expressed interest in learning about their benefit options to understand their needs and provide personalized guidance.
Assist clients through the enrollment process with professionalism and care while building lasting relationships.
Deliver exceptional customer service with a focus on understanding each client's unique situation.
Global Elite Empire Consultants is an independent third-party recruiting firm connecting clients with benefit options. They foster a supportive, collaborative remote team environment with performance-based growth opportunities.
Manage referrals and guide participants through the enrollment process with compassion and accuracy.
Provide empathetic communication and support to participants via phone, text, and other channels.
Collaborate with clinical and operational teams to track performance and improve engagement.
The partner company is a healthcare organization that provides participant success services. It offers a supportive, mission-driven culture with a focus on quality and empathy.
Provide accurate health insurance guidance across phone, text, chat, and email channels.
Help new customers onboard and select appropriate health plans and steps.
Assist members with care journey issues, including finding providers and claims help.
Sana builds affordable health plans designed around integrated primary care and care navigation for small to midsize businesses. Founded in 2017, the company is remote-first with a fully distributed team across the U.S., valuing curiosity and ownership.
Identify, outreach, and enroll eligible individuals into the program through phone, text, email, and in-person at partner locations.
Build trust through empathetic communication and meet key enrollment metrics to support underserved communities.
Leverage bilingual skills (English/Spanish) to connect with individuals experiencing serious mental illness, homelessness, or high medical needs.
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations through whole-person care. They are one of the largest Enhanced Care Management providers in California with a collaborative team of clinicians, social workers, and technologists.
Deliver timely, responsive support for new and existing clients, ensuring a smooth transition from implementation through ongoing service.
Maintain accurate client benefit information across systems, providing reliable documentation for operational teams.
Collaborate effectively with Sales, Operations, Client Care, carriers, and vendors to resolve requests and support client needs.
Health Advocate is a leading provider of health advocacy, navigation, well-being, and integrated benefits programs, helping members navigate healthcare complexities. The company is part of Teleperformance in the US, employs a team of compassionate experts, and has been recognized as a top workplace by Fortune, with numerous customer service awards.
Work one-on-one with MassHealth members to complete applications and renewals, gather documents, and resolve eligibility issues.
Own patient cases from start to finish, supporting renewal campaigns and helping patients understand notices.
Spot patterns in patient issues and bring insights to the product team to improve our technology.
BridgeHealthAI builds technology for the healthcare safety net, working with community health centers to help patients maintain health coverage. We are a small, fast-moving team founded out of Harvard and MIT, backed by Pear VC and Flare Capital, focused on healthcare, AI, and health equity.
Build relationships with prospective students through inbound and outbound calls and interviews to encourage enrollment.
Provide guidance and mentoring to students on admissions processes, programs, and eligibility requirements.
Maintain accurate records, complete daily activity reports, and ensure compliance with policies and procedures.
Unitek Learning is a leading healthcare education organization that helps thousands of students launch and accelerate their careers. As a rapidly growing company, it offers a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
Complete a remote, 25-minute asynchronous survey about corporate health insurance decision-making.
Describe your company's process for evaluating health insurance options and identify key challenges.
Rank the importance of various coverage features and provider tools.
Terac is building the world's largest pool of vetted human experts for AI. The company recruits and screens study participants across industries, languages, and skill sets.
Meet with clients virtually to understand their needs and provide guidance on benefits.
Answer questions about benefit programs and explain solutions clearly.
Support clients throughout the application and enrollment process with follow-up.
The company provides benefits guidance and coverage options to clients through virtual meetings. It fosters a collaborative remote culture with structured training, ongoing coaching, and leadership development opportunities.
Administer U.S. benefits programs including medical, dental, vision, 401(k), and leave of absence administration.
Serve as the primary point of contact for employees and vendors, resolving benefits questions and ensuring compliance.
Own the annual Open Enrollment strategy and support the employee lifecycle through new hire orientation and special projects.
Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials. It is a certified B Corp and public company on a mission to transform the CPG industry.