Source Job

• Answer incoming telephonic, text, and chat inquiries, conducting assessments to provide psychosocial support.
• Educate help-seekers about perinatal mental health resources and refer to appropriate services.
• Maintain complete and timely documentation of cases in the Salesforce system.

Postpartum Support International (PSI) promotes awareness, prevention, and treatment of perinatal mental health issues. The organization has a dedicated team and operates the National Maternal Mental Health Hotline, offering remote work.

• Provide clinical supervision to associate-level therapists delivering evidence-based teletherapy to youth.
• Ensure ethical compliance, track outcomes, and maintain supervisory documentation using a secure EHR.
• Work flexibly from anywhere in Washington with competitive hourly pay and no client caseload.

Daybreak Health revolutionizes mental health care for students across the US through personalized teletherapy. They are a growing company committed to flexible work, diversity, and supporting clinicians with administrative tasks and professional development.

• Provide clinical leadership and support for high-quality, client-centered behavioral health services in a fully remote telehealth setting.
• Lead and mentor clinical therapists through supervision, professional development, and caseload guidance.
• Collaborate with the neuropsychology team to develop individualized treatment recommendations and maintain documentation standards.

Curect Neuropsychology advances an integrated model of care connecting neuropsychological insight with targeted behavioral health treatment. They are committed to expanding access to specialized care and building a responsive, clinically informed approach for stronger community outcomes.

• Lead and develop a team of Patient Success Advocates, providing coaching and performance management.
• Monitor team metrics like volume, response times, and patient satisfaction to drive improvements.
• Serve as escalation point for complex patient interactions and collaborate cross-functionally.

Cadence is a clinical AI company that automates the treatment of chronic disease. It partners with 20+ leading health systems, serves over 100,000 patients, and has been recognized by TIME and LinkedIn as a top startup.

• Supervise and lead a clinical team delivering virtual EAP mental health services, ensuring high-quality, timely care and operational performance.
• Monitor team caseloads and metrics, implement workflows, and drive performance to meet internal SLAs.
• Deliver case audit feedback, coaching, and clinical consultation to ensure adherence to quality standards.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. Their AI-native platform reaches over 170 million people worldwide, and they foster a collaborative, mission-driven culture.

• Lead a Workforce Management team supporting 24/7 crisis intervention services across multiple channels and countries.
• Develop advanced forecasting models, capacity plans, and scheduling strategies to optimize staffing and service coverage.
• Partner with crisis services leadership to analyze data and implement improvements for operational efficiency.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to streamline recruitment and are a remote-first organization.

• Oversee customer service teams to ensure high-quality support and operational efficiency.
• Manage daily operations, including scheduling, performance monitoring, and escalation handling.
• Drive continuous improvement and report on key performance metrics.

The company provides global customer success and support services. It fosters a collaborative, professional culture focused on employee development and teamwork.

• Support members via phone, email, and chat with empathy and professionalism.
• Guide members to mental health resources and provide crisis support.
• Meet performance metrics including service level agreements and customer satisfaction scores.

Care.com is a consumer tech company on a mission to help families find great care for loved ones. Available in over 20 countries, it is the world's leading platform for family care, with a culture that values empathy and helping hands.

• Provide peer supervision and quality oversight to a nationwide team of certified peer support specialists delivering virtual services.
• Monitor service quality, coach specialists, and support accurate documentation through a secure platform.
• Serve as escalation point for coverage, scheduling, and participant-need questions, coordinating reassignments as needed.

CLFC Healthcare and Communications provides virtual peer support and supervision services for a federal reentry program supporting the U.S. Department of Justice. The company is a small consulting firm with a mission-driven culture focused on non-clinical support and community reintegration.

• Lead day-to-day operations for a team of Patient Experience Specialists, ensuring effective performance and adherence to KPIs.
• Provide coaching, mentorship, and feedback to team members while managing escalations and difficult patient interactions.
• Collaborate with stakeholders to drive process improvements, prepare performance reports, and foster a positive team culture.

Montu is Australia's largest healthtech business focused on alternative healthcare, supporting patients, doctors, and pharmacies through its Alternaleaf clinic and other platforms. Recognized as Australia's fastest-growing tech company for two consecutive years and named #1 on LinkedIn's Top Startups Australia 2024, it has a high-performance, results-driven culture with a large team.

• Provide leadership and operational oversight for a team of Behavioral Health Care Managers delivering brief therapeutic interventions in the Collaborative Care Model.
• Ensure high-quality, evidence-based behavioral health interventions and coordinate with psychiatric consultants and oncology clinics.
• Optimize patient outcomes in alignment with organizational and regulatory standards.

Colla Health helps people with cancer improve their quality of life by providing behavioral healthcare as an extension of their medical treatment. They are backed by a premier venture capital firm and are building a world-class team of clinicians, technologists, and healthcare operations builders.

• Lead and manage a team of Workforce Management staff to ensure optimal coverage for 24/7 crisis services across US and Mexico.
• Develop and maintain advanced forecasting models to predict contact volume across phone, chat, and text channels.
• Collaborate with Crisis Services Operations to improve staffing strategies and conduct scenario planning for peak volumes.

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. With over 25 years of saving lives, the organization operates 24/7 crisis services, research, advocacy, education, and peer support programs with a diverse and mission-driven staff.

• Provide responsive and professional customer support via phone, email, and chat for patients and healthcare professionals.
• Resolve inquiries efficiently, follow established processes, and document interactions accurately.
• Manage service levels, exercise sound judgment, and adapt to evening and weekend shifts.

They are a pediatric healthcare company focused on improving access to convenient, high-quality care. They value reliability, optimism, adaptability, and continuous learning in a collaborative remote environment.

• Supervise associate therapists providing telehealth services to the Medicaid community.
• Help associates accumulate clinical hours for full licensure with flexible scheduling.
• Work remotely with dedicated administrative support and competitive monthly compensation.

Third Space Therapy combines the independence of private practice with the support of a group setting, focused on expanding Medicaid-covered behavioral healthcare. We are a growing team of licensed professionals dedicated to mentoring emerging therapists and providing accessible mental health services.