Source Job

US 3w PTO 12w maternity 12w paternity

  • Answer incoming telephonic, text, and chat inquiries, conducting assessments to provide psychosocial support.
  • Educate help-seekers about perinatal mental health resources and refer to appropriate services.
  • Maintain complete and timely documentation of cases in the Salesforce system.

Crisis Intervention Case Management Salesforce Microsoft Office

20 jobs similar to Hotline Counselor

Jobs ranked by similarity.

US

  • Provide comprehensive, holistic psychiatric care to perinatal, perimenopausal, and menopausal patients through a fully remote telehealth model.
  • Practice within a care model that prioritizes clinical quality and collaboration with the client’s Seven Starling therapist.
  • Adapt and grow with an early-stage startup environment, contributing to evolving workflows and best practices.

Seven Starling is a leading virtual provider of women's behavioral health services supporting women through reproductive life stages. They partner with healthcare providers and health plans to make care accessible and affordable, and are a growing early-stage startup.

US

  • Conduct telehealth sessions on the Mood Health platform
  • Deliver comprehensive patient assessments and assist in treatment planning
  • Participate in monthly clinical case reviews with the Lead Psychologist

Mood Health is a collaborative group practice dedicated to making mental health care accessible to all income levels. They offer fully remote roles and a supportive work environment for therapists and psychiatrists.

US

  • Deliver high-quality behavioral healthcare to adult and child/adolescent populations in an outpatient setting.
  • Enjoy flexible work schedules with a hybrid or remote option, plus full administrative support.
  • Benefit from a collegial work environment, modern offices, and a compensation model based on productivity.

LifeStance Health is a leading provider of outpatient mental healthcare services. They operate a large network of modern offices with a strong emphasis on clinical excellence and work-life balance, supporting hundreds of licensed therapists.

Poland

  • Provide telephonic and chat support, conducting clinical intakes and referring clients to appropriate resources.
  • Conduct assessments and apply coaching methodologies to develop tailored health strategies.
  • Maintain accurate documentation and adhere to confidentiality regulations.

ComPsych is the world's largest provider of mental health services, serving over 163 million individuals across 200 countries. The company is driven by innovation and employs a large workforce, providing services to 40% of the Fortune 500.

US

  • Conduct telehealth sessions on our platform while delivering comprehensive patient assessments and treatment planning.
  • Develop meaningful connections with clients and provide personalized care tailored to individual needs.
  • Participate in monthly clinical case reviews with the Lead Psychologist to enhance clinical practice.

Mood Health is a collaborative group practice dedicated to making quality mental health care accessible to all income levels. They offer fully remote roles with a supportive culture, regular team connections, and meaningful work.

US

  • Provide therapy sessions remotely via BetterHelp's platform.
  • Enjoy flexible scheduling and no administrative overhead.
  • Receive competitive hourly compensation and benefits.

BetterHelp is an online therapy platform connecting mental health professionals with clients. With over 30,000 therapists, it offers a supportive community and focuses on reducing admin overhead.

US

  • Provide evidence-based therapy (CBT, DBT, etc.) to patients via telemedicine in a remote setting
  • Maintain clinical documentation and participate in multidisciplinary team case planning
  • Engage in ongoing education and supervision to ensure best clinical practices

Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a 'no wrong door' treatment model. They partner with health centers and foster a collaborative, patient-first culture with remote work opportunities.

US

  • Provide outpatient mental health services through our telehealth program.
  • Work full-time Monday to Friday with no weekends, with shifts available from 10am-7pm or 11am-8pm Eastern.
  • Enjoy comprehensive benefits including PTO, medical, dental, vision, and annual stipend for growth.

Brave Health is a mental health care company that uses technology to expand access to compassionate, high-quality care. They are a community health-centered organization committed to serving Medicaid populations, with a focus on closing the gap in mental health access.

US

  • Provide member-centered support by answering inbound calls and chats with empathy and clarity.
  • Resolve core member issues including benefits coverage, cost-sharing concepts, and network provider searches.
  • Own issues end-to-end using established workflows and document interactions accurately.

Included Health is a healthcare company delivering integrated virtual care and navigation. They are remote-first and focus on raising the standard of healthcare for everyone.

$17–$17/hr
US

  • Review prospective admissions against approved criteria and schedule assessments for voluntary patients.
  • Respond promptly to inquiry calls and manage clerical duties including paperwork and data entry.
  • Coordinate with referral sources and arrange transportation for patients to ensure smooth admissions.

White Deer Run provides mental health and substance abuse treatment services. The organization values compassion and patient safety, operating with a focus on guiding patients through the admissions process.

US 18w maternity 18w paternity

  • Provide in-the-moment clinical support, psychoeducation, and connection to resources via outbound phone, with some inbound crisis line support.
  • Use active listening, motivational interviewing, and solution-focused approaches to engage members with mental health, substance use, or relationship concerns.
  • Assess risks, provide crisis support, safety planning, and follow up with high-risk members to ensure timely connection to care.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're an AI-native platform reaching over 170 million people, with a culture that values technology, humanity, and continuous learning.

US

  • Work with nursing content teams to identify topics needing practice tests or lessons.
  • Lead creation, review, and maintenance of learning materials including digital, print, and multimedia.
  • Ensure all content meets high standards, reflects evidence-based practices, and aligns with accreditation.

Blueprint lives at the intersection of education and technology, using technology and data to create personalized learning experiences. The team is passionate about education, values low ego, high energy, and a culture of freedom and responsibility.

$75,000–$95,000/yr
US

  • Care for patients in individual visits to address their mental health needs and concerns.
  • Screen for unmet care needs, including clinical or medication issues, behavioral concerns, safety risks, and psychosocial well-being.
  • Establish trusting relationships with patients and their caregivers using active listening and empathy.

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. It is backed by several venture funds and led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care.

Massachusetts

  • Provide clinical consultation and mentorship to a panel of nurse practitioners, including group case consultation sessions.
  • Offer ad hoc, asynchronous consultation on psychopharmacologic questions specific to reproductive psychiatry.
  • Support onboarding of new NPs and contribute to developing clinical guidelines and protocols.

FamilyWell Health is a women's behavioral health company embedding the Collaborative Care Model (CoCM) into women's health practices. It is one of the fastest-growing companies in women's behavioral health, currently serving patients across six states with continued national expansion.

Washington

  • Provide clinical supervision to associate-level therapists delivering evidence-based teletherapy to youth.
  • Ensure ethical compliance, track outcomes, and maintain supervisory documentation using a secure EHR.
  • Work flexibly from anywhere in Washington with competitive hourly pay and no client caseload.

Daybreak Health revolutionizes mental health care for students across the US through personalized teletherapy. They are a growing company committed to flexible work, diversity, and supporting clinicians with administrative tasks and professional development.

$29,100–$41,600/yr
US Unlimited PTO

  • Handle inbound and outbound communications with healthcare providers and members via phone, email, chat, and portals.
  • Provide accurate and empathetic support by researching and resolving inquiries, reviewing claims, and verifying coverage.
  • Document all interactions in CRM systems and collaborate with internal teams to ensure efficient issue resolution.

Our partner is a healthcare services company focused on improving provider and member experiences. They offer a supportive culture with professional training and development opportunities for their remote team.

$27–$38/hr
US

  • Support licensing activities for clinicians including physicians, nurse practitioners, and behavioral health providers.
  • Ensure successful completion of licensing plans and escalate issues that jeopardize success.
  • Collaborate cross-functionally to maintain accurate clinician information and improve licensing processes.

Included Health is a healthcare company delivering integrated virtual care and navigation. With a remote-first culture, we break down barriers to provide high-quality care for every person in every community.

Indiana

  • Conduct intake assessments and facilitate virtual individual and group counseling sessions using Affect's evidence-based curriculum.
  • Provide crisis support and coordinate referrals while maintaining timely documentation in the EMR system.
  • Collaborate with clinical supervisors on individualized treatment and discharge planning in compliance with state regulations.

Affect is transforming addiction treatment through an innovative, evidence-based digital program specializing in substance use disorders and mental health. It is a mission-driven startup with a supportive team culture focused on impact, collaboration, and innovation.

$100,000–$160,000/yr
US Unlimited PTO

  • Provide direct member support alongside an AI-care agent, conducting clinical intakes, monitoring progress, and delivering evidence-based care via chat and video.
  • Oversee AI-supported interactions to ensure clinical quality and safety, identifying risk signals and escalating when necessary.
  • Document care per clinical standards and help develop standard operating procedures to scale member care operations.

Sword is building AI to heal billions by pioneering AI Care, an approach to healthcare focused on medical reasoning, safety, and real-time treatment. With over 700,000 members across three continents, more than $500 million raised from leading investors, and a culture of innovation and clinical excellence, Sword is defining a new standard for healthcare.

US

  • Serve as the primary point of contact for members by handling inbound phone calls and providing timely support via email and SMS.
  • Deliver a concierge-level experience by answering questions, resolving issues, and guiding members through the Lifeforce journey with empathy.
  • Navigate multiple systems, document interactions accurately, and collaborate with clinical, diagnostic, and operations teams to ensure seamless member experiences.

Lifeforce is a longevity medicine program that provides comprehensive diagnostics, clinical experts, health coaches, and personalized protocols to help people optimize their health. The company is a fast-paced, fully remote startup with a concierge-level customer experience culture.