Provide in-the-moment clinical support, psychoeducation, and connection to resources via outbound phone, with some inbound crisis line support.
Use active listening, motivational interviewing, and solution-focused approaches to engage members with mental health, substance use, or relationship concerns.
Assess risks, provide crisis support, safety planning, and follow up with high-risk members to ensure timely connection to care.
Serves as the first clinical point of contact, conducting comprehensive assessments and crisis intervention for individuals seeking brain and mental healthcare.
Guides patients from initial outreach through admission, treatment initiation, and post-treatment follow-up in collaboration with cross-functional teams.
Documents all interactions in the electronic health record and supports quality improvement initiatives to enhance patient experience and access to care.
Salma Health is a brain health company that integrates care delivery, technology, and research to diagnose, treat, and ultimately cure brain disorders. The company is expanding across the U.S. with a multidisciplinary team of psychiatrists, neurologists, neuropsychiatrists, therapists, and technologists.
Manage client crises via phone using evidence-based interventions, providing risk assessment and safety planning.
Identify and connect clients to ideal treatment options using proprietary software and methods.
Independently manage a caseload of complex, multi-need clients, ensuring timely access to care.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is known for its transformative care model that helps people recover twice as fast.
Provide direct member support alongside an AI-care agent, conducting clinical intakes, monitoring progress, and delivering evidence-based care via chat and video.
Oversee AI-supported interactions to ensure clinical quality and safety, identifying risk signals and escalating when necessary.
Document care per clinical standards and help develop standard operating procedures to scale member care operations.
Sword is building AI to heal billions by pioneering AI Care, an approach to healthcare focused on medical reasoning, safety, and real-time treatment. With over 700,000 members across three continents, more than $500 million raised from leading investors, and a culture of innovation and clinical excellence, Sword is defining a new standard for healthcare.
Provide outpatient mental health services through our telehealth program.
Work full-time Monday to Friday with no weekends, with shifts available from 10am-7pm or 11am-8pm Eastern.
Enjoy comprehensive benefits including PTO, medical, dental, vision, and annual stipend for growth.
Brave Health is a mental health care company that uses technology to expand access to compassionate, high-quality care. They are a community health-centered organization committed to serving Medicaid populations, with a focus on closing the gap in mental health access.
Utilize active listening and written communication skills to support patients via phone, chat, and emails in your fluent languages.
Conduct clinical needs assessments and refer members to appropriate levels of care, including crisis management and safety planning.
Coordinate care across internal teams, document interactions, and participate in staff meetings and training.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. With outcomes validated by JAMA Network Open, the company reaches more than 170 million people and values transparency and innovation.
Conduct telehealth sessions on the Mood Health platform
Deliver comprehensive patient assessments and assist in treatment planning
Participate in monthly clinical case reviews with the Lead Psychologist
Mood Health is a collaborative group practice dedicated to making mental health care accessible to all income levels. They offer fully remote roles and a supportive work environment for therapists and psychiatrists.
Respond to clinical professionals and clients seeking treatment for addiction and mental health issues.
Gather and analyze client information to make appropriate referrals to behavioral health facilities.
Triage calls and ensure callers are connected to the right resource quickly.
Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. With over 23,000 employees and 250+ facilities, it is the largest stand-alone behavioral health company in the U.S.
Provide 100% outpatient mental healthcare services in a group practice setting.
Work with adult, child, and adolescent populations using evidence-based approaches.
Enjoy strong work/life balance with generous compensation and full benefits.
LifeStance Health is a national provider of mental healthcare services focused on evidence-based, medically driven treatment for children, adolescents, and adults. The company employs psychiatrists, psychologists, nurse practitioners, and licensed therapists across the US and offers a collegial work environment with full administrative support.
Manage a clinical caseload and facilitate therapy groups for intensive outpatient programs.
Develop comprehensive treatment and discharge plans with a multidisciplinary team.
Drive patient engagement and care coordination to support clinical outcomes and retention.
Salma Health is reimagining brain healthcare by integrating advanced diagnostics, evidence-based treatments, and continuous support into one connected system. Headquartered in California, the company is expanding access to innovative brain health care across the U.S. with a multidisciplinary team of psychiatrists, neurologists, and therapists.
Serve as primary intake clinician for escalated behavioral health consults, conducting psychosocial and risk assessments via phone or video.
Deliver brief interventions for stabilization and safety planning, including de-escalation and suicide risk management.
Coordinate care with nurses, providers, and community organizations to address barriers such as housing, financial, or legal issues.
Thyme Care is a market-leading value-based oncology care enabler that combines high-touch human support with technology to improve outcomes for cancer patients. They are a tech-native organization focused on strengthening human connection in cancer care.
Handle inbound calls and chat boxes from members regarding Sidecar Health's products and services.
Provide excellent customer service in a timely and positive manner, building rapport and maintaining positive relationships.
Handle issues and complaints, maintaining policies and standard operating procedures.
Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible for everyone. The team consists of passionate individuals from tech, policy, and healthcare backgrounds, working in a fast-moving startup environment.
Perform psychosocial assessments, develop care plans, and provide clinical counseling and therapeutic interventions.
Collaborate with patients, families, and healthcare teams to coordinate care and connect to community resources.
Facilitate transition planning, behavioral health support, and advanced care planning discussions.
Intermountain Health is a nonprofit health system with 34 hospitals, 400+ clinics, and over 4,800 employed physicians. The organization focuses on clinical quality improvement and efficient healthcare delivery, supporting caregivers with benefits and career development.
Manage the administrative workflow of new patient referrals, build out accurate patient records, and support outbound appointment reminders.
Field incoming patient phone calls, route requests to providers, coordinate scheduling changes, and ensure a smooth virtual front-desk experience.
Serve as the first line of support for the internal clinic helpdesk, triage issues, and escalate items to the Operations team as needed.
Protocol provides cancer-specific behavioral health treatment to patients by partnering with oncology clinics. The team is a fast-growing, early-stage company with experienced healthcare operators and executives.
Serve as the first point of contact, guiding patients through initial consultations and assessments.
Coordinate care journeys by scheduling sessions with patients, caregivers, and medical teams.
Reach out to interested patients to explain services and schedule appointments.
Isaac Health improves brain health at the population level by providing access to specialty brain health and dementia care services. Since launching in 2022, they have scaled across the US with support from leading healthcare investors and a focus on clinical quality and safety.
Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices.
Manage a high-volume pipeline of prospective providers, completing 5-6 meetings per day, while customizing your approach based on license type, stage in practice, and location.
Work alongside AI-powered tools that surface which providers to prioritize, generate call insights, and automate follow-up nurture, so your time goes toward the conversations that matter most.
Grow Therapy is a three-sided marketplace that empowers therapists to grow their practices and helps patients access high-quality mental healthcare. With over $328 million in funding from top investors, the company has supported thousands of therapists and hundreds of thousands of clients across the US.
Deliver high-quality behavioral healthcare to adult and child/adolescent populations in an outpatient setting.
Enjoy flexible work schedules with a hybrid or remote option, plus full administrative support.
Benefit from a collegial work environment, modern offices, and a compensation model based on productivity.
LifeStance Health is a leading provider of outpatient mental healthcare services. They operate a large network of modern offices with a strong emphasis on clinical excellence and work-life balance, supporting hundreds of licensed therapists.
Conduct telehealth sessions on our platform while delivering comprehensive patient assessments and treatment planning.
Develop meaningful connections with clients and provide personalized care tailored to individual needs.
Participate in monthly clinical case reviews with the Lead Psychologist to enhance clinical practice.
Mood Health is a collaborative group practice dedicated to making quality mental health care accessible to all income levels. They offer fully remote roles with a supportive culture, regular team connections, and meaningful work.
Provide individual and family therapy via telehealth for a caseload of 15-22 sessions per week.
Conduct assessments and create trauma-informed treatment plans.
Collaborate with an interdisciplinary team and maintain timely documentation.
Backpack Healthcare provides online mental health care for children, teens, and young adults. They are clinician-led and minority-owned, having served over 12,000 families since 2020, with a focus on outcomes and clinician support.
Conduct individual, group, and family therapy sessions via a HIPAA-compliant telehealth platform.
Develop and implement individualized treatment plans in collaboration with an interdisciplinary team.
Complete comprehensive assessments, clinical paperwork, and coordinate care with outpatient providers.
ERC Pathlight is a leading treatment provider for eating disorders and mood, anxiety, and trauma-related conditions, offering innovative, evidence-based care across the country. They support over 6,000 patients annually and foster a collaborative, mission-driven culture focused on growth and compassion.
Conduct outbound and inbound calls to support patients recently discharged from the ER and schedule appointments.
Assist with administrative tasks and coordinate patient care with team members and provider networks.
Become an expert with software like EMR, Slack, and Five9 to deliver high quality customer service.
Fuze Health is a digital health company that empowers patients to connect with care providers and health resources. It combines capabilities from LetsGetChecked, Truepill, and Alto Pharmacy, with a growing team focused on next-generation healthcare solutions.