Provide administrative and operational support across client accounts, including report generation, document management, and order processing.
Serve as a primary point of contact for client inquiries, resolving issues through effective communication and collaboration.
Assist with project coordination, data analysis, and process improvement initiatives to ensure efficient fulfillment operations.
Scale Army Careers is a staffing firm that connects professionals with contract roles in logistics and operations. They offer remote opportunities and emphasize a collaborative, client-focused culture.
Own and manage relationships with enterprise customers, developing account strategies to drive retention and growth.
Lead customer business reviews (QBRs/MBRs) and executive presentations, translating data insights into actionable recommendations.
Partner with Operations, Analytics, and Commercial teams to deliver customer outcomes, manage escalations, and support contract renewals.
Uber Freight helps companies move goods more reliably and efficiently, using real-time data from millions of shipments to guide smarter decisions. They work with 1 in 3 Fortune 500 shippers across North America and manage over $17B in freight.
Manage end-to-end training logistics and customer relationships for Google Cloud training.
Act as primary point of contact for customers and partners, ensuring a seamless training experience.
Collaborate with internal teams and Google Cloud partners to co-create tailored training proposals.
Datatonic is a Google Cloud Training Partner that delivers award-winning training solutions. The company has a growth-oriented culture with a focus on customer satisfaction and team collaboration.
Act as the central point of contact between RHR and customers to ensure project success after orders are placed.
Monitor customer needs and coordinate with engineering, deployment, and support teams to achieve satisfaction.
Travel 25-33% for in-person and web-based training and project management.
RightHand Robotics reshapes order fulfillment by automating item handling for e-commerce, apparel, pharma, and other industries. They are a growing team experiencing strong demand for their product, RightPick, in US and international markets.
Lead the company's AI adoption initiatives, combining strategic planning with hands-on implementation.
Develop an AI roadmap, identify high-impact automation opportunities, and implement AI-powered workflows.
Work directly with leadership to align AI initiatives with business priorities and drive measurable outcomes.
The company is a growing organization investing in AI-driven automation to improve operational efficiency and strengthen its ability to scale. They are transitioning from informal AI usage to a structured approach, with a culture focused on innovation and scalability.
Lead end-to-end customer integrations, ensuring successful deployment of Afresh's AI solutions.
Build trusted relationships with retail partners' stakeholders, from store teams to executives.
Capture learnings and improve processes to create scalable, repeatable deployment playbooks.
Afresh builds AI platforms for grocery, focusing on reducing food waste and optimizing fresh food operations. The company has scaled to 6 enterprise-grade solutions, serves over 10% of the US grocery market, and prevented over 200 million pounds of food waste last year, with a team culture emphasizing proactivity, kindness, candor, and humility.
Design and implement AI-driven workflows across finance, operations, scheduling, and data management.
Audit existing processes to identify automation opportunities and optimize operational efficiency.
Train cross-functional teams on AI tools and ensure seamless integration with existing systems.
Scale Army Careers is a talent acquisition firm specializing in placing professionals for remote roles. They focus on matching skilled candidates with U.S.-based clients, emphasizing efficiency and cultural fit.
Support a defined group of clients by carrying out day-to-day responsibilities and coordinating with cross-functional teams.
Build and maintain positive client relationships that reflect Envoy’s commitment to service and provide timely, accurate responses.
Monitor personal and team inboxes, serve as the primary contact for assigned clients, and escalate issues as needed.
Envoy Global is a proven innovator in the global immigration space, combining an industry-leading tech platform with holistic service to streamline and expedite the immigration process. They are a company fostering a culture of service and collaboration, seeking to build strong client relationships.
Support day-to-day planning and execution of affiliate marketing campaigns, including placement, tracking, and publisher payments.
Build strong client relationships through regular communication and deepen your understanding of client accounts and objectives.
Take an active role in data analysis, identifying trends and insights to drive data-driven decisions for client performance.
Hamster Garage is a partnership management agency that manages the partnerships and affiliates channel for leading global brands like Canva, Uber, and Tesla. The agency is in a high growth phase and operates as a small, collaborative team where team members are part of special projects and company building.
Support day-to-day operational and administrative activities for client-facing and internal processes.
Manage CRM documentation, client communication, scheduling, and administrative workflows.
Identify opportunities for process improvement and contribute to efficient client experiences.
Scale Army Careers is a staffing and recruitment firm that connects talented professionals with client companies. They focus on providing operational support roles and maintain a culture of efficiency and organization.
Oversee end-to-end delivery of services and products across all client accounts, ensuring quality and timeliness.
Develop and maintain strategic client relationships, monitoring satisfaction and identifying growth opportunities.
Lead resource management and contribute to long-term delivery strategy, including learning and development programs.
Attivo Partners is a fast-growing finance and accounting consulting firm providing fractional CFO and accounting services to venture-backed startups. They maintain a remote-first, collaborative culture with a focus on mentorship and professional growth.
Own the relationship with every managed and self-serve Premium account, handling onboarding, escalations, and day-to-day communication for a focused book of a few dozen accounts.
Generate expansion pipeline by spotting renewal risk early, keeping accounts healthy, and creating qualified opportunities for the sales team.
Build an AI-native Customer Success function by supervising and correcting AI agents as they automate operational work, shifting your time toward judgment, relationships, and growth.
Browse AI provides an AI-powered platform for web data extraction, monitoring, processing, and automation, helping entrepreneurs and enterprises scrape, monitor, and automate data extraction from any website without code. They are a remote-first Canadian startup serving over 2,000 customers globally, with a lean team and a culture of automation and AI innovation.
Manage a dedicated portfolio of brand accounts with a focus on long-term retention, satisfaction, and partnership growth.
Develop and execute tailored success plans for each account, driving product adoption and monitoring health signals.
Serve as the primary long-term point of contact for partners, conducting business reviews and coordinating cross-functional resolutions.
Nabis is the world's leading licensed cannabis wholesale platform, operating the largest portfolio of cannabis brands across California and New York. Backed by Y Combinator and prominent investors, they are scaling the cannabis supply chain with technology and have a growing team.
Act as the key bridge between AI technology, data capabilities, and business objectives for enterprise clients.
Lead AI implementation projects from strategy to delivery, including business case development and post-launch optimization.
Build strong client relationships and manage multiple stakeholders across marketing, data, and technology teams.
The company is a technology firm that provides AI-driven martech solutions to enterprise clients. They have a remote-first culture with a global team across Europe, the Middle East, and the US.
Administer enterprise AI platforms including Claude, ChatGPT, and Gemini.
Keep the SVP of Innovation organized and ahead of schedule.
Run the team's weekly operating rhythm and maintain the roadmap.
Power Digital is a tech-enabled growth firm at the intersection of marketing, consulting and data intelligence, igniting revenue and brand recognition for companies worldwide. They are a people-first firm with a dynamic team of consultative marketers, creatives, analysts, and technologists.
Design, build, and maintain AI-powered workflows for internal operations and client projects.
Implement integrations between CRMs, project management systems, and AI services.
Analyze client processes and recommend automation solutions.
They are a growing AI automation consultancy that helps businesses streamline operations through intelligent automation, AI-powered workflows, and process optimization. Their culture is entrepreneurial, collaborative, and focused on continuous learning, innovation, and practical problem-solving.
Ensure clients receive a consistent operational experience from onboarding through daily service.
Collaborate with Account Management, Care, Logistics, Growth, Product, and on-site teams to launch new clients and enhance operations.
Recruit, onboard, train, and coach Client Operations Associates to build a strong team culture.
Sharebite is a food ordering platform for companies to feed employees, donating a meal for every order placed to combat food insecurity. They have donated over 15 million meals and are recognized as Inc. Magazine's Best in Business and Fast Company's Best Workplaces for Innovators.
Drive operational execution by managing cross-functional projects and improving business processes.
Translate founder priorities into actionable plans and build scalable systems.
Serve as the central point of coordination across departments to ensure accountability and progress.
They are a fast-growing eCommerce business operating multiple consumer brands, including an Amazon-first home décor brand and a medical products brand. With ambitious growth plans, they offer a fast-paced, execution-focused culture.
Lead complex, strategic projects from initiation to successful completion, ensuring on-time and on-budget delivery with high quality.
Leverage AI-powered tools for project planning, forecasting, and risk management to drive smarter delivery decisions.
Build trusted client relationships with senior stakeholders, manage project governance, and mentor project managers to foster delivery excellence.
Valiantys helps organizations transform the way they work by unlocking the full potential of Atlassian solutions. As the world's leading Atlassian Platinum Solution Partner, they operate across North America, Europe, and Asia-Pacific with a collaborative and inclusive culture.