Source Job

• Lead cross-functional operational projects from concept through implementation, owning timelines and success metrics.
• Design, document, and implement scalable operational processes and SOPs across departments.
• Build and maintain ClickUp workflows, automations, and dashboards for leadership visibility.

Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care. They combine medical expertise with a supportive, patient-centered approach to help people feel confident and comfortable in their bodies.

• Lead cross-functional operational projects and implement AI-powered systems to enhance organizational efficiency.
• Analyze workflows to identify inefficiencies, develop SOPs, and introduce scalable procedures.
• Manage project management platforms like ClickUp, build dashboards, and ensure teams stay aligned on priorities.

This client is a growth marketing agency helping consumer brands scale through performance marketing and data-driven strategies. They combine strategic thinking with execution excellence, leveraging AI-powered workflows to improve internal operations.

• Support day-to-day operational and administrative activities for client-facing and internal processes.
• Manage CRM documentation, client communication, scheduling, and administrative workflows.
• Identify opportunities for process improvement and contribute to efficient client experiences.

Scale Army Careers is a staffing and recruitment firm that connects talented professionals with client companies. They focus on providing operational support roles and maintain a culture of efficiency and organization.

• Coordinate daily operations and serve as a primary point of contact between leadership and departments.
• Manage project workflows, track cross-functional tasks, and facilitate scrum tracking and sprint planning.
• Support the VP on special projects, data collection, and reporting, while coordinating internal events.

Aledade is a public benefit corporation that empowers independent primary care to thrive in value-based care. Founded in 2014, it is the largest network of independent primary care in the US, fostering a collaborative, inclusive, and remote-first culture.

• Build and improve operational infrastructure for Convergent's research programs.
• Own applicant and selection operations across multiple residency and founder programs.
• Manage cross-functional projects, define metrics, and create dashboards.

Convergent Research is a nonprofit science studio that removes bottlenecks to breakthrough scientific research by pioneering Focused Research Organizations. They are a growing, agile team that operates remotely and values risk-taking.

• Hire, coach, train, and support the field team, including contract, temporary, and full-time staff.
• Ensure a first-class client experience through frequent contact with customers and build relationships with client decision makers.
• Manage regional field operations, align local teams, and drive business growth across multiple states and clients.

Element Fleet Management is the largest publicly traded pure-play automotive fleet manager in the world, redefining the industry with a people-first, client-centric approach. The company operates in over 50 countries and fosters a culture of innovation, empowerment, and accountability.

• Owns the operational backbone of Client Success and Technical Account Management, ensuring platforms, reporting, and programs enable exceptional client experiences.
• Leads Salesforce operations, CS platform administration, reporting, client journey orchestration, and satisfaction programs.
• Drives AI innovation and cross-functional projects to improve client engagement and operational efficiency.

Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company continues to innovate its product offerings and is committed to client success.

• Own the recurring operational and administrative work that keeps programs running, from data processing to reporting.
• Document, refine, and automate processes to create the foundation for AI-driven efficiency.
• Ensure high-quality student-facing materials and handle cross-team operational support with speed and accuracy.

We inspire character and integrity in the finance leaders of tomorrow through leadership development, mentorship, and support from purpose-driven executives. We are a close-knit, high-performing, mission-driven team that has impacted thousands of students since 2019 and is growing rapidly.

• Lead a multi-team organization of Operations Managers responsible for accurate and compliant execution of money movement flows.
• Translate high-level organizational strategy into actionable operational plans and drive continuous improvement.
• Serve as a strategic link between frontline operations and cross-functional leadership, including Product, Engineering, and Legal.

Human Interest is a fintech company that makes retirement savings accessible to small and medium-sized businesses. It is a high-growth company backed by major investors, with a mission-driven culture focused on closing the retirement gap.

• Lead strategic growth and operational excellence of client services.
• Foster strong client relationships and optimize internal operations.
• Oversee key functions like people ops, finance, and project management.

Salesberry Group is a financial, people, and operations firm serving progressive political organizations. The company is a small team focused on equity and sustainability, with a collaborative culture.

• Drive operational execution by managing cross-functional projects and improving business processes.
• Translate founder priorities into actionable plans and build scalable systems.
• Serve as the central point of coordination across departments to ensure accountability and progress.

They are a fast-growing eCommerce business operating multiple consumer brands, including an Amazon-first home décor brand and a medical products brand. With ambitious growth plans, they offer a fast-paced, execution-focused culture.

• Lead and manage complex operational projects from conception to completion, ensuring timely delivery and measurable impact.
• Analyze existing business processes, identify inefficiencies, and design and implement solutions for optimization and automation.
• Collaborate closely with senior leadership across departments to align operational strategies with business objectives.

Instructure creates intuitive products that simplify learning and personal development. They foster a culture of inclusivity, support, and meaningful connection, giving smart, creative, passionate people opportunities to create awesome.

• Lead tactical and strategic programs to enable operational excellence across Last Mile services.
• Serve as central point of contact for cross-functional initiatives, ensuring new programs are designed, tested, and launched with full field readiness.
• Diving deep into processes, identify opportunities to improve operational readiness and drive scalable solutions.

Amerit Fleet Solutions is a leading U.S. fleet maintenance company. It offers a comprehensive benefits package including medical, dental, vision, 401(k) match, and unlimited vacation, and fosters a culture of safety and career development.

• Lead and scale Phoenix’s client-facing support organization, overseeing customer experience and retention strategy.
• Build a high-performing Client Services organization combining support, technical troubleshooting, onboarding, and account management.
• Partner closely with Product, Engineering, and other teams to ensure exceptional service and measurable business outcomes.

We are the Autonomous Commerce Platform for DTC Founders, unifying storefronts, checkout, payments, and operations with AI agents. We have 8-figure ARR growing 100%+ YoY, strong unit economics, and are backed by experienced operators.

• Own the successful delivery of key client projects from kickoff to completion.
• Build strong, trust-based relationships with clients as a strategic partner.
• Lead cross-functional teams across strategy, content, design, paid media, and web development.

Terra is a digital marketing and creative agency that helps organizations reimagine and deliver their most ambitious digital projects and marketing strategies. The team is innovative, tech-forward, and creative, with a focus on collaboration and work-life balance.

• Establish and manage the operational framework for Demand Marketing, including centralized project management and OKR tracking.
• Drive cross-functional execution and accountability across Services and Product teams, ensuring timely delivery.
• Prepare executive-level status reporting to the General Manager, synthesizing complex data into actionable updates.

RealPage provides property management software and services. The company is a large organization with a culture focused on operational excellence.

• Oversee daily large-scale operations and strategic build-out of the operations team for mission-critical data center and infrastructure projects.
• Act as Project Executive for key clients, managing scope, schedule, and budget while ensuring on-time, on-budget execution.
• Foster a safety-first, results-driven culture and cross-functional collaboration across the Endeavour ecosystem.

Edged Infrastructure designs and deploys fully integrated AI infrastructure platforms on demand. It is part of Endeavour, a purpose trust that reinvests profits to solve global problems, fostering a culture of innovation, sustainability, and continuous learning.

• Own the daily operations of Client Support, including queue health monitoring, QA reviews, and team standups.
• Coach and train team members to ensure high-quality support, while handling complex escalations and providing hands-on coverage as needed.
• Partner with the Client Support Manager on process improvements, weekly updates, and cross-functional operational planning.

SmarterDx uses clinical AI to help health systems capture the full value of patient care by interpreting EHR data and making recommendations for revenue cycle teams. As a Smartian, you'll build technology that makes healthcare more accurate and sustainable, working with a small, mission-driven team.

• Manage vendors, insurance, contracts, and compliance documentation to keep operations running smoothly.
• Own equipment and SaaS stack procurement, tracking, and inventory across a distributed team.
• Run day-to-day people operations including onboarding, offboarding, HR administration, and company events.

Sagetap is a rapidly growing startup that changes how enterprise technology executives discover and evaluate software through an AI-driven platform. Backed by investors like NFX Ventures, they are a tight-knit, fast-moving team of about 20 people that values curiosity, transparency, and impact.

• Own client retention strategies and reduce churn through structured systems.
• Lead the design and launch of new service lines from concept to pilot.
• Improve daily operations via process automation, AI tools, and cost efficiency.

RemodelBoom is a revenue-share growth partner for home improvement companies across the United States, earning revenue when campaigns generate sales. It is a profitable, lean organization with a high-ownership and high-trust culture.