Source Job

$75,500–$103,840/yr
US

  • Hire, coach, train, and support the field team, including contract, temporary, and full-time staff.
  • Ensure a first-class client experience through frequent contact with customers and build relationships with client decision makers.
  • Manage regional field operations, align local teams, and drive business growth across multiple states and clients.

Customer Service Operations Management Microsoft Excel Team Leadership Financial Acumen

20 jobs similar to Operations Supervisor

Jobs ranked by similarity.

US

  • Use industry skills to support innovative transportation services.
  • Manage daily service of accounts and assist in recruiting, vetting, and credentialing service providers.
  • Ensure safe, efficient, and effective transportation systems through performance monitoring and regulatory compliance.

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most. Since 2006, we've built a people-first culture driven by integrity, ownership, and collaboration.

$95,000–$105,000/yr
US

  • Oversee multiple new shop launches and operations as the Subject Matter Expert, ensuring successful integration with the New Business Integration team.
  • Lead, educate, and develop employees while managing daily manpower, performance, and administrative functions.
  • Communicate with customers, monitor equipment, enforce safety compliance, and support the Sales Team and Regional Implementation Manager.

Amerit Fleet Solutions is one of the leading fleet maintenance companies in the US. They are a large organization with a culture emphasizing safety, employee development, and inclusion.

$91,800–$146,800/yr

  • Oversee contracted operations to ensure client needs are met while managing a team.
  • Lead employee lifecycle including hiring, training, and performance management.
  • Manage financials including P&L, invoicing, and budget.

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. It is a global organization that delivers sustainable solutions with a focus on reducing complexity and driving audience connections.

US 3w PTO

  • Manage daily office operations, customer service workflows, scheduling, dispatch coordination, and compliance activities.
  • Oversee project timelines, job costing, and operational performance metrics to identify risks and improvements.
  • Coordinate subcontractor activities, maintain records in field service platforms, and support hiring and onboarding processes.

The company is a service-based business that partners with Jobgether for recruitment. It is a growing organization with a focus on operational efficiency and a remote work culture.

$60,000–$70,000/yr
US Unlimited PTO

  • Use effective industry skills to support innovative transportation services.
  • Exercise excellent customer service while identifying and escalating challenges.
  • Assist in managing daily service of accounts and recruiting service providers.

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students experiencing homelessness, living with disabilities, or outside traditional bus routes. Since 2006, we've helped organizations solve complex transportation challenges with a people-first approach, guided by integrity, ownership, and collaboration.

Global 3w PTO

  • Own day-to-day office operations including call center performance, follow up, scheduling/dispatch, cash collection, compliance, and administrative workflows.
  • Track project/job timelines from booking through completion and invoicing, flagging jobs at risk of slipping, and monitor job costing and margin.
  • Manage subcontractor coordination, maintain records in HouseCall Pro or equivalent CRM/FSM platform, and support hiring and onboarding processes.

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

US

  • Oversee multiple functional areas within the RCM department including scheduling, eligibility, prior authorizations, and billing.
  • Review daily and monthly performance metrics to ensure service level agreements are met.
  • Collaborate with regional and line management to provide seamless interface with patients and external customers.

Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering advanced O&P solutions and clinically differentiated programs. With 160 years of clinical excellence, Hanger's employees touch thousands of lives daily, helping people achieve new levels of mobility and freedom.

US

  • Actively manage escalated roadside assistance cases, providing real-time coaching and support to ensure service excellence.
  • Monitor team performance metrics and intervene proactively to maintain service flow and resolution timelines.
  • Partner with operations leadership to identify trends, drive improvements, and model a customer-first mindset.

HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. As a remote-first company, they are a community of diverse and passionate individuals who believe in the strength of inclusivity and collaboration.

$145,000–$175,000/yr
USA

  • Lead and develop a team of Customer Success Managers to drive customer outcomes and revenue retention.
  • Build relationships with customer executives, serve as escalation point, and partner with enablement to advance CS playbooks.
  • Manage account planning, risk mitigation, and expansion strategies while collaborating across teams.

FourKites is the leader in AI-driven supply chain transformation, turning supply chain data into automated action for global enterprises. They serve over 1,600 brands and process 3.2 million events daily, with a culture that celebrates differences and values inclusivity.

$80,000–$85,000/yr
US

  • Own sector performance and escalations, ensuring service levels and KPI improvement through coaching and process changes.
  • Partner cross-functionally with Revenue, Network, Finance, and R&D to shape SOPs, support revenue motions, and scope customer-specific solutions.
  • Coach and develop team leaders, manage training platform, and drive continuous improvement initiatives aligned with company OKRs.

Airspace is a tech-enabled freight forwarder that uses AI and machine learning to deliver critical packages like organs and machine parts. The company has raised over $140M, employs 300+ people, and fosters a culture of innovation, transparency, and teamwork.

$110,000–$130,000/yr
US

  • Lead a team of 18–25 professional truck drivers across 5–10 manufacturing sites, driving performance and safety.
  • Manage private fleet operations including utilization, maintenance, and cost control to meet shipment goals.
  • Collaborate with plant management and EHS to ensure compliance and continuous improvement.

Chemtrade delivers innovative chemical solutions with a focus on safety, sustainability, and environmental stewardship. The company values a diverse and talented workforce, fostering an inclusive culture.

US

  • Monitor agent performance in quality, productivity, and attendance with a focus on QA scores above 9%.
  • Provide frequent coaching based on QA feedback, metrics, and ticket observations.
  • Handle escalations, maintain coaching logs, and ensure schedule adherence.

Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces needing staff. Founded in 2016, the remote-first team of over 1,000 has been profitable since 2022 and is a top Y-Combinator company.

USA

  • Lead a specialized pod of 5–6 direct reports to unify the account management lifecycle for professional fleets.
  • Drive professional supply performance for WAV and Livery categories to meet district demand.
  • Standardize operational blueprints by enforcing consistent processes and documentation across market launches.

HopSkipDrive creates opportunity through mobility by providing safe, fast supplemental student transportation. Founded by three moms, we have facilitated over five million rides across 20+ states, are a Series D company with $100M raised, and have been recognized on the Inc. 5000 and Deloitte 500 Fast-Growing Technology lists.

US

  • Supervise a team of Patient Success Specialists, assisting patients with test status updates, portal issues, and coordinating redraws.
  • Manage inbound calls and live chats to deliver timely support, while collaborating with cross-functional teams to resolve inquiries.
  • Contribute to process improvement initiatives to enhance the patient experience and ensure team exceeds KPIs.

Natera is a global leader in cell-free DNA testing, specializing in oncology, women's health, and organ health. The company operates with a team of highly dedicated professionals from world-class institutions, fostering a culture of caring and growth.

$57,143–$57,143/yr
US Unlimited PTO

  • Lead and develop a team of 8-15 customer care employees through coaching, performance reviews, and workload management.
  • Drive team performance and quality by monitoring KPIs, conducting audits, and ensuring consistent adherence to standard operating procedures.
  • Collaborate cross-functionally to improve customer experience and retention, using tools like PowerBI and Salesforce to track trends and coach to gaps.

Culligan Quench provides on-demand filtered water solutions to eliminate single-use plastic bottles, serving over 120,000 customers across North America. With more than 1,600 team members and headquarters in King of Prussia, PA, the company values innovation, customer focus, and operational excellence.

UK

  • Lead and develop a regional field service team of Senior and Field Service Engineers.
  • Drive operational performance, revenue, and margin targets while ensuring safe and efficient maintenance of EV charging infrastructure.
  • Build strong customer relationships and manage escalated issues to deliver an exceptional service experience.

SWARCO EVOLT Charging Ltd is a leading provider of electric vehicle charging infrastructure, delivering reliable installation, maintenance and support services. As part of SWARCO UK & Ireland, the company offers a supportive and collaborative working environment focused on innovation and continuous improvement.

US Unlimited PTO

  • Lead tactical and strategic programs to enable operational excellence across Last Mile services.
  • Serve as central point of contact for cross-functional initiatives, ensuring new programs are designed, tested, and launched with full field readiness.
  • Diving deep into processes, identify opportunities to improve operational readiness and drive scalable solutions.

Amerit Fleet Solutions is a leading U.S. fleet maintenance company. It offers a comprehensive benefits package including medical, dental, vision, 401(k) match, and unlimited vacation, and fosters a culture of safety and career development.

US

  • Own your team's core operational metrics like productivity, quality, and SLA targets using data-driven daily monitoring.
  • Develop your team through direct, specific feedback and ramp plans that close performance gaps.
  • Handle escalations by diagnosing root causes, resolving issues, and implementing process improvements.

Generator Health helps patients access their medications through streamlined operations. The company is a growing healthcare startup focused on operational excellence and patient-centric workflows.

US Unlimited PTO

  • Manage and mentor the product support team through hiring, onboarding, and performance management.
  • Oversee daily operations including scheduling and capacity management to maintain SLAs.
  • Define and track KPIs to analyze support trends and drive operational improvements.

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure access to effective care. Founded in 2019, Equip is a fully virtual company with a diverse, passionate team, recognized by Time as one of the most influential companies of 2023.

US

  • Lead daily operations of the Agency Service Center, ensuring service level agreements and quality standards are met.
  • Develop and coach supervisors and service professionals to build a high-performing team.
  • Drive operational excellence through continuous improvement, data-driven decisions, and cross-functional collaboration.

Horace Mann provides insurance and financial products to educators. They serve over 4,100 school districts nationwide, have over $12 billion in assets, and are publicly traded on the NYSE.