Oversee end-to-end delivery of services and products across all client accounts, ensuring quality and timeliness.
Develop and maintain strategic client relationships, monitoring satisfaction and identifying growth opportunities.
Lead resource management and contribute to long-term delivery strategy, including learning and development programs.
Attivo Partners is a fast-growing finance and accounting consulting firm providing fractional CFO and accounting services to venture-backed startups. They maintain a remote-first, collaborative culture with a focus on mentorship and professional growth.
Lead and develop a team of Account Managers to deliver exceptional client value and drive success across the Home Services vertical.
Build and maintain strong relationships with key clients, serving as the senior point of contact for major account opportunities or escalations.
Oversee account performance metrics, client satisfaction, and growth, collaborating with cross-functional teams to drive revenue retention and upselling.
Scorpion is the leading provider of technology and services helping local businesses thrive. The company offers a unique blend of AI support and teams of human experts, with a culture focused on client success and continuous improvement.
Provide strategic leadership to clients and manage executive relationships.
Develop a clear roadmap and build capabilities for outstanding customer experience.
Achieve financial targets including licenses, renewals, and professional services.
ServiceNow's technology makes the world work for everyone. With over 7,700 customers and serving 85% of the Fortune 500, we are one of FORTUNE's Best Companies to Work For.
Provide strategic direction and support to professional services teams, fostering collaboration and continuous improvement.
Build relationships with clients, internal teams, and vendors to ensure successful implementations and integrations.
Manage budgets, resources, and process optimization to drive operational excellence and customer satisfaction.
Mitratech provides technology solutions for Corporate Legal, Compliance, Governance, and HR teams. The company fosters a culture of ownership, transparency, and continuous improvement, with employees balancing individual excellence with teamwork.
Drive strategic growth and market penetration for ServiceNow solutions in Canada.
Lead and mentor a team of professionals to achieve regional revenue targets.
Cultivate strong customer relationships and ensure high-quality solution delivery.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Owns the operational backbone of Client Success and Technical Account Management, ensuring platforms, reporting, and programs enable exceptional client experiences.
Drives AI innovation and cross-functional projects to improve client engagement and operational efficiency.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company continues to innovate its product offerings and is committed to client success.
Be the trusted point of contact for key clients, fostering strong relationships and driving project success.
Lead client service efforts, ensuring exceptional project execution and satisfaction.
Uncover growth opportunities, presenting tailored solutions and cross-selling services.
Olsson is an engineering and design firm that provides solutions for infrastructure, energy, and the environment. The company is people-centric with a culture focused on growth and creativity, and has been in business since 1956.
Serve as the primary point of contact and trusted advisor for client operational representatives, building strong relationships.
Coordinate cross-functional teams to manage client initiatives and ensure alignment with business objectives.
Monitor program performance, analyze data, and provide recommendations to improve outcomes.
They provide healthcare operational solutions and client management services. The company fosters a collaborative, client-focused environment with cross-functional teams.
Provide strategic leadership across two key client accounts in Medical Affairs and Commercial/Promotional.
Build trusted relationships with senior stakeholders and oversee delivery of complex integrated programs.
Drive commercial performance, mentor high-performing teams, and identify growth opportunities.
Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC, serving a portfolio of 90-plus clients. It is part of the Inizio Medical group, which includes three of the world's top medical communications companies, offering a friendly and informal working environment with opportunities for career growth.
Manage client retention, growth, and satisfaction through regular communication and project oversight.
Collaborate with Sales and Quality Management teams to identify opportunities and ensure quality expectations are met.
Use critical thinking skills to assess client goals and implement actions to achieve project outcomes.
UASI provides healthcare revenue cycle management services focusing on coding and consulting. The company fosters a supportive environment for professional development and offers competitive pay and benefits.
Manage relationships with fastest growing clients to drive renewals, expansion, and advocacy.
Create client deliverables like presentations and strategy recommendations for senior executives.
Develop strategic account plans and QBRs to ensure ROI and maintain strong retention rates.
ABC Fitness is the #1 software provider for fitness businesses worldwide, supporting 30K clubs and 40M members. The culture is values-focused with a growth mindset, emphasizing respect, trust, and belonging in an inclusive team environment.
Oversee contracted operations to ensure client needs are met while managing a team.
Lead employee lifecycle including hiring, training, and performance management.
Manage financials including P&L, invoicing, and budget.
RRD provides marketing, packaging, print, and business services to the world’s most respected brands. It is a global organization that delivers sustainable solutions with a focus on reducing complexity and driving audience connections.
Lead end-to-end delivery of client services, ensuring projects are completed on time and within scope.
Oversee client onboarding, resource planning, and staffing for consistent service delivery.
Build and maintain trusted partnerships with key clients, monitoring satisfaction and identifying opportunities to expand services.
They provide professional services supporting innovative, high-growth businesses. They are a fast-paced organization with a collaborative culture focused on professional development and mentorship.
Manage the full client journey from discovery to integration, acting as the main point of contact for all concerns.
Set success metrics, monitor performance, and lead regular check-ins to ensure progress and resolve issues.
Build strong client relationships and collaborate with internal teams to ensure smooth execution and communication.
MultiplyMii is a staffing company that connects Philippine talent with US-based clients in the Home Service Industry, also offering CFO and accounting services. The company emphasizes continuous training and professional development, fostering a collaborative and client-focused culture.
Manage strategic client relationships across ownership groups to drive long-term value.
Lead business reviews and ensure client health scoring to mitigate risk and identify growth opportunities.
Own retention and net revenue retention targets, collaborating cross-functionally.
Fetch provides package management solutions for multifamily properties, enhancing resident experience. They are a remote-first company with a focus on innovation and customer success.
Act as a strategic business partner and CEO of a portfolio of ~15 strategic clients, driving long-term partnerships and customer retention.
Lead Executive Business Reviews and proactively recommend solutions to anticipate client needs and uncover expansion opportunities.
Drive commercial success by owning retention, expansion strategies, and overall revenue growth within your portfolio.
TrueML is a mission-driven financial software company that uses machine learning to create personalized digital experiences for distressed borrowers. The team includes inspired data scientists, financial services experts, and customer experience fanatics building technology to ensure nobody gets locked out of the financial system.
Develop exceptional client relations with an understanding of the client’s perspective and goals.
Manage a P&L with extensive experience in budget management.
Place a high priority on managing relationships with staff and key stakeholders.
Sodexo is a global leader in food services and facilities management, providing integrated solutions to improve quality of life. They employ hundreds of thousands worldwide and foster a culture of diversity, inclusion, and sustainability.
Act as primary client partner post-implementation, driving adoption and identifying upsell opportunities.
Maintain continuous engagement to increase value, provide education on new features, and mitigate churn risks.
Analyze client feedback and data to develop strategies for engagement, adoption, and success planning.
Breezeway provides a property operations and experience platform for short-term rental managers and hospitality operators, powering over 55 million property care tasks. The company is remote-first with team members across the U.S. and globe, embracing diversity and committed to an inclusive culture.
Drive revenue growth by owning the strategic roadmap for SMB go-to-market operations.
Lead cross-functional projects from conception to execution, such as launching new sales teams.
Manage and coach a team of analysts, aligning their work with strategic initiatives.
ZipRecruiter is a leading online employment marketplace that uses AI-driven smart matching to connect job seekers with businesses of all sizes. It is a large company with a fun, collaborative culture that values work-life balance.