Field 30-40 inbound calls per day requiring active listening and documenting customer details.
Quickly understand and analyze customer needs to provide logical solutions.
Explain DDC’s products and services in a professional manner via phone, email, text message, or chat.
Eurofins Scientific is an international life sciences company, providing analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. In over just 30 years, Eurofins has grown to 55,000 staff across a decentralized network of 900 laboratories in over 50 countries.
Handle inbound calls and warm leads, consulting with customers on their insurance needs.
Match the correct coverages, products, and benefits to convert sales leads into policyholders.
Represent the Liberty Mutual brand, connecting customers to the right products for their individual needs.
Liberty Mutual is a Fortune 100 company. They value hard work, integrity, and commitment to make things better, and they put people first by offering benefits that support life and well-being, fostering an inclusive culture where everyone can thrive and make a meaningful impact.
Handle inbound calls and warm leads to convert them into policyholders.
Consult with customers on their insurance needs and match the correct coverages, products, and benefits.
Represent the Liberty Mutual brand and connect customers with the right products for their individual needs.
Liberty Mutual Insurance is a Fortune 100 company. They are dedicated to creating a workplace where employees feel valued and supported, with inclusion embedded in their culture.
Handle inbound calls and warm leads to convert sales leads into policyholders.
Consult with customers on their insurance needs and match the correct coverages, products, and benefits.
Represent the Liberty Mutual brand and connect customers to the right products for their needs.
Liberty Mutual is a global insurance company. They offer a wide range of insurance products and services. They operate with a focus on creating a workplace where everyone feels valued and supported, offering comprehensive benefits and opportunities for professional development.
Convert inbound and outbound calls into confirmed vehicle service appointments.
Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.
Stress Free Auto Care redefines the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. They aim to make auto care a stress-free, trustworthy experience.
Reach out to customers to provide information about products or services, sell offerings, or solicit donations.
Qualify leads over the phone and insert the respective information into a CRM system.
Coordinate and follow up on customer appointments and rescheduling
Wing is redefining the future of work for companies worldwide. They are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
Responsible for the commercialization of Shionogi therapies via teleconference and/or telephone.
Provide impactful key clinical information and educational materials as part of their remote engagements.
Create positive virtual interactions and foster appropriate growth for Client’s product(s).
EVERSANA is a company that delivers commercialization services to the life sciences industry. Their global team of more than 7,000 employees are committed to creating and delivering next-generation commercialization services, serving more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies.
Manage 100+ outbound and inbound calls to and from our members in a timely manner.
Deliver effective and enthusiastic communication to encourage and motivate potential members to utilize services.
Provide concierge level service with every member we connect with and establish a successful rapport to instill trust.
Transcarent is the One Place for Health and Care that brings medical, pharmacy, and point solutions together with a WayFinding experience, a generative AI-powered health and care platform. More than 1,700 employers and health plans rely on them to provide information, guidance, and care to 21 million Members.
Collaborates with Outside Sales team members to drive customer outreach.
Secures new and repeat business by building strong relationships with key customers.
Partners with schools and childcare centers to assess emerging needs.
Lakeshore creates innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, they’ve grown into a global community with a focus on data-driven decision-making and using technology to improve efficiency. They invest in a diverse team of top talent who fuel each other’s passions and believe that every new day brings opportunities for growth.
Book qualified appointments directly into client calendars.
Digital Ox is a growth digital marketing and call center firm for Dentists, Chiropractors, and Medical Doctors across the United States. The team of 40+ skilled professionals delivers a done-for-you marketing solution designed to book high-quality appointments directly into clients' calendars.
Respond to incoming calls efficiently and effectively.
Answer general questions from patients and confirm, schedule, and reschedule appointments.
Update patient demographics and collect/verify insurance information.
Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.
Acquire and set up new meetings with target clients through cold calls and emails
Research companies, identify key decision-makers, and develop qualified leads for account executives
Maintain an accurate and up-to-date log of all prospect interaction in the CRM
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Make outbound calls to prospective business clients.
Qualify leads to identify potential sales opportunities.
Schedule appointments for the Sales team with qualified prospects.
The N2 Company is America’s leading publisher of community magazines. The company provides supportive and fulfilling remote work opportunities and fosters an emotionally healthy, collaborative environment where people genuinely enjoy working together.
Assist field sales in maximizing growth in sales revenue and profit by identifying new business opportunities.
Develop leads and referrals while maintaining thorough knowledge of competitors.
Follow-up on customer inquiries in a timely manner and use CRM to maintain up to date customer records.
Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets, and distributes a broad range of innovative diagnostic products. They are dedicated to developing and delivering better solutions that give answers with speed, accuracy, and simplicity.
Acts as the first point of contact for prospective students considering enrollment.
Conducts consultative conversations to assess needs and showcase educational benefits.
Meets and exceeds targeted goals and metrics set by department leadership.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They connect top-fitting candidates with hiring companies.
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.
Handle inbound and outbound calls to prospective clients, creating a friendly and inviting atmosphere to discuss Aetna’s Medicare plans.
Clearly explain Medicare options, benefits, and enrollment processes, ensuring clients feel informed and confident in their choices.
Take the time to understand each client’s unique needs and adapt your approach to provide tailored solutions.
Ignitist Inc, which is part of the Trucordia Insurance Services Network, provides insurance solutions to help veterans, disabled Americans, and underserved populations get access to the healthcare they need. Ignitist Inc is building a virtuous network with non-profit groups, insurance carriers and providers who share our passion for improving the quality of life for those who need it most.