Lead and coach a team of Patient Access Case Managers to achieve departmental KPIs and service levels.
Oversee daily operations, coordinate with vendors and internal teams, and ensure compliance with reimbursement workflows.
Drive process improvements, develop training materials, and foster a patient-focused culture.
Noctrix Health develops clinically validated therapeutic wearables for chronic neurological disorders. Their team combines medical device specialists, neuroscientists, and engineers to deliver prescription-grade, drug-free therapy.
Shape the strategy and operational performance of a large Patient Service Center organization.
Oversee complex services spanning patient access, contact center operations, data management, reimbursement, education, and copay assistance.
Lead innovation, strengthen operational excellence, and develop high-performing teams in a fully remote U.S. role.
Jobgether is a recruitment platform using AI-powered matching to streamline job applications. The company focuses on efficient, objective candidate screening and partners with hiring companies to manage the hiring process.
Manage patient intake, scheduling, and payment collection to support clinic growth.
Handle virtual check-ins, welcome calls, and authorization management via WelcomeWare platform.
Track and analyze reports on patient metrics, referrals, and clinical performance using Power BI.
Upstream Rehabilitation provides outpatient physical therapy and rehabilitation services across multiple locations. As a large organization, they emphasize a collaborative, patient-centered culture and support for teammates.
Supervise daily revenue recovery team activities to ensure SLAs, quality, and performance goals are met.
Lead, coach, and mentor team members to strengthen capabilities and support professional growth.
Monitor operational metrics, prepare reports, and identify opportunities to reduce risk and improve processes.
The company provides healthcare revenue recovery and operational performance improvement services. It fosters a collaborative culture focused on innovation, inclusion, and employee development.
Manage high-volume inbound and outbound patient calls while providing professional, empathetic support
Schedule, reschedule, and modify patient appointments across multiple care services while ensuring accuracy and efficiency
Conduct proactive outreach to patients to coordinate care recommended by providers, including follow-up visits, referrals, and specialty services
knownwell is a weight-inclusive healthcare company that provides obesity care, primary care, nutrition counseling, and health coaching. Backed by $50M in funding, they are scaling fast and expanding access to evidence-based obesity care nationwide.
Document and relay patient information to practices, utilizing Epic and other communication tools.
Boston Medical Center is a nationally-recognized academic medical center dedicated to providing exceptional and equitable care to all. As a top employer, we foster a strong sense of teamwork and support for our staff, with a focus on improving community health.
Process medical record requests accurately and efficiently according to established procedures.
Manage incoming requests through multiple channels and ensure timely completion within required service timelines.
Respond to patient questions and requests through phone communication with professionalism and empathy.
Our partner supports the healthcare ecosystem by helping patients, providers, and organizations access critical medical information efficiently and securely. They offer a supportive, mission-driven environment with opportunities for growth and development.
Lead, coach, and develop a team of up to 10 FTEs to drive performance and service excellence.
Monitor workflows, evaluate productivity, and provide real-time guidance to Pharmacy Liaisons.
Collaborate with cross-functional teams to enhance patient interactions and operational efficiency.
Shields Health Solutions is a healthcare company that provides specialty pharmacy services to improve patient outcomes. They foster a collaborative and patient-focused culture, supporting team development and operational excellence.
Oversee daily operations of the Patient Connection team, including referral tracking, outreach, and quality assessment.
Design and optimize workflows for referral intake, outreach, enrollment, and follow-up to drive efficiency and scale.
Set and achieve team performance targets, develop individuals, and collaborate cross-functionally to improve patient experience.
Concert Health is a national behavioral health medical group integrating the Collaborative Care model into healthcare practices to improve patient lives. They are a diverse and inclusive Equal Opportunity Employer focused on providing high-quality behavioral health support.
Oversee daily operations of the revenue recovery team to ensure accurate resolution of claims and reimbursement issues.
Monitor team performance, prepare reports for leadership, and collaborate with compliance, finance, and payer representatives.
Develop policies, provide training and mentorship, and lead initiatives to improve efficiency and reduce risk.
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They are a five-time winner of "Best in KLAS" and have been recognized as a Great Place to Work, with a culture rooted in collaboration, growth, and innovation.