Provide in-the-moment clinical support, psycho education, and connection to appropriate referrals and resources on a clinical phone queue.
Assess for risks and provide crisis support, safety planning, and follow up with high risk members to ensure safety and timely connection to care.
Recommend a plan of action based on clinical presentation and coordinate connection to appropriate care and services.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, providing care for 10 million people and are valued at $3.3 billion.
Define and drive the multi-release strategy and roadmap for major product domains.
Translate strategy into prioritized, outcome-driven roadmaps, clear PRDs, and detailed user stories with measurable success criteria.
Shape competitive strategy for Infinia in AI and cloud data infrastructure, including pricing/packaging input, win/loss analysis, and differentiation.
DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. They are committed to innovation, customer-centricity, and have a team of passionate professionals.
Lead the full onboarding lifecycle for new clients.
Serve as the primary client contact, building trust.
Build, refine, and scale onboarding processes.
Breakwater Accounting & Advisory provides outsourced accounting services to small businesses and nonprofits across the U.S. They are a woman-led company and believe in great people first, technology-forward thinking second - with just the right combination.
Deliver implementation support sessions and professional learning modules using a variety of formats.
Support customer onboarding and digital outreach initiatives; follow up with customers regarding product usage.
Ensure high levels of customer satisfaction through ongoing support; perform other related duties.
Breezy is a company that provides post-sales support and implementation guidance to educators (PK–5 Phonics & Math) and school partners. The company's culture encourages growth and values individuals who can drive customer success and satisfaction and have strong communication skills.
Provide independent oversight of collections, recovery, and loss mitigation strategies.
Monitor collections and recovery performance across delinquency stages.
Ensure adherence to consumer protection laws and regulations.
Best Egg is a tech-enabled financial platform helping people build financial confidence through lending solutions and financial health tools. They foster an inclusive, flexible, and fun workplace with top-tier benefits and growth opportunities, encouraging innovation and teamwork.
Resolve support tickets and communicate with partners via email and other potential channels like live chat and phone to drive partner retention.
Proactively test and investigate software issues in a dedicated test account, identifying root causes and reporting trends to product teams.
Maintain high performance by exceeding KPIs, continuously developing product expertise, and supporting colleagues to foster a high-performing culture.
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting salons, barbers, spas, and fitness studios. The company has a global team across 15 offices, fostering a fast-paced, collaborative environment for passionate individuals.
Help product areas to strategically build the product, bringing ideas for new growth opportunities based on expertise.
Work with higher management, business stakeholders and researchers to create and validate hypotheses from both a qualitative and quantitative perspective.
Create and maintain dashboards, analysis and forecasts related to the team’s main metrics.
Docplanner aims to make the healthcare experience more human. They are a global company with over 2,500 employees, operating in 13 countries and serving millions of patients and healthcare professionals.
Help potential customers navigate our online shopping experience.
Resolve administrative and billing questions with urgency and clarity.
Use industry-leading support tools and CRMs to document interactions.
SimplyInsured aims to eliminate fear associated with health insurance. They empower small business owners by making health insurance transparent and accessible, supporting over 20,000 customers.
Handle work comp claims with minimal supervision and guidance from the manager; utilize current Claims technology.
Negotiate settlements with insureds, claimants and attorneys; responsibilities also include active file management, ensuring proper reserving, presentation of claims to Committee and supervision of litigated files.
Consistently exhibit a high level of customer service and adherence to department audit guidelines.
West Bend is recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years. They hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships and are committed to fostering a welcoming culture, offering opportunities for meaningful work and professional growth.
Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
Act as a trusted advisor, understanding client needs and aligning them with our solutions.
Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
Patch My PC helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our remote crew of 150 GIF-loving humans supports over 9,000 customers and more than 29 million devices.
Identify structural gaps, recurring friction points, and root-cause operational issues across the portfolio that impede efficiency and scale.
Establish and maintain planning cycles, progress reviews, and decision checkpoints.
Drive rollout and adoption of new processes, tools, and frameworks.
Terraformation accelerates the restoration of native forests to reverse climate change. They are a mission-driven global team, which includes experts in forest science, carbon markets, operations management, and business development, demonstrating how diverse backgrounds drive innovation and create significant impact.
Manage a portfolio of mid-tier clients across the full customer lifecycle.
Lead implementation coordination, and ensure long-term client success through strategic engagement and program reviews.
Proactively identify opportunities for improvement and expansion.
Granicus is dedicated to building and maintaining technology that transforms the Govtech industry by connecting governments and constituents. With 5,500 federal, state, and local government agencies served, they empower stronger relationships between government and residents across multiple countries, fostering meaningful change for communities globally.
Lead ServiceNow development specializing in APM, CSM, and HRSD modules, including integrations with third-party systems.
Translate business requirements into technical solutions, configure ServiceNow using scripting, and conduct component Integration Tests.
Mentor team members, coordinate project activities, lead/support UAT and rollouts, and troubleshoot complex bugs.
Nagarro is a Digital Product Engineering company that builds products, services, and experiences at scale across all devices and digital platforms. With over 17,700 experts across 39 countries, the company maintains a dynamic and non-hierarchical work culture.
Define and deliver capabilities that extend identity governance to AI actors, automation, and non-human identities (NHI).
Translate emerging AI security risks into practical governance solutions customers can adopt.
Design trust models for AI execution across SaaS, APIs, and enterprise systems.
JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. JumpCloud is a fast, SaaS-based company with amazing talent across each department who are passionate about their mission with out-of-the-box thinkers.