Drive the build, execution, monitoring & ongoing implementation of scalable products and processes.
Leverage your operational expertise to identify opportunities for improved efficiency and automation.
Support and lead cross-functional efforts with our product, engineering, payer, and CX teams.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. They've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states and are a Series D company with over $325m in funding.
Drive efficiency, cost, and quality improvements across the delivery team.
Ensure Flock has the operational processes in place to scale rapidly.
Tackle complex operational problems.
Flock is a safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. They are a high-performance, low-ego team driven by urgency, collaboration, and bold thinking, scaling intentionally and seeking top talent.
Lead high-impact programs and drive complex, cross-functional initiatives.
Analyze complex datasets to identify trends and develop clear insights.
Lead discussions with senior stakeholders, building strong cross-functional relationships.
Chime is a financial technology company that aims to make banking services helpful, easy, and free. They empower members to take control of their finances through user-friendly tools. Chime is a team of problem solvers and dreamers with a shared obsession: their members.
Collaborate across the organization to improve operations.
Implement policies and procedures to improve business operations.
Track infrastructure improvement projects to meet cost savings goals.
Columbia General is a company that appears to value innovation and streamlined processes. While the exact size and culture are not specified, the job posting emphasizes collaboration, continuous improvement, and valuing employee contributions, suggesting a results-oriented environment.
Support the development of company-wide metrics, dashboards, and reporting frameworks to drive efficiency.
Lead special projects from concept through execution in a fast-moving startup environment.
Analyze operational and business data to identify opportunities to improve performance, efficiency, and scalability.
Zinier empowers frontline workers to achieve greater things. They are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India.
Maintain a centralized, real-time view of all active Client Ops programs.
Translate ambiguous problems into structured proposals, decision documents, and execution plans.
Serve as the Directly Responsible Individual for initiatives that cut across teams.
Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. They provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place.
Own and prioritize the technology and agentic AI roadmap across multiple teams.
Build and ship AI agents that automate high-volume internal workflows.
Identify workflows where ops teams depend on engineering and build self-service tooling.
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market.
Lead the AI & Automation transformation, owning the strategic roadmap.
Manage and develop the Ops Excellence team, including a manager and three direct reports.
Drive measurable improvements in throughput, yield, and cycle time.
HopSkipDrive is a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Founded by three moms, they have facilitated more than five million rides across over 17 states and continues to expand rapidly.
Serve as the primary resolver for complex, ambiguous, or high‑risk cases requiring interpretation beyond written SOPs.
Lead the identification of bottlenecks, workflow inefficiencies, and systemic issues, recommending strategic improvements.
Own all process documentation, decision trees, troubleshooting guides, and FAQs.
RealPage provides software and data analytics to the real estate industry. They are an equal opportunity employer committed to creating an inclusive environment for all employees.
Support the operational delivery and tracking of Ventures programs.
Establish operational rhythms, routines, and tracking mechanisms for Ventures teams.
Design and implement operational playbooks, templates, and standardized workflows.
ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. They aim to empower 2 million Africans to secure sustainable tech careers by 2030, with hubs in 8 cities across Africa.
Translate complex customer requirements into scalable systems.
Improve delivery performance and drive operational excellence.
Pacvue is a Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces. The company empowers over 70,000 brands, agencies, and sellers with AI-driven insights and technology.
Drive strategic initiatives and operational excellence.
Translate priorities into actionable plans and lead cross-functional initiatives.
Establish scalable processes that support growth and efficiency.
Jobgether is a platform that connects job seekers with employers using AI-powered matching. They focus on ensuring applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Lead and manage a team responsible for delivering complex, cross-functional programs and initiatives.
Define program strategy and oversee the development of clear roadmaps and execution plans.
Partner with senior leaders and cross-functional stakeholders across Product, Engineering, Operations, and Compliance to align priorities.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company with employees across the country of employment and offer competitive benefits that are anchored to their core value of people come first.
Contribute to improving the onboarding and mobility team’s performance.
Drive initiatives that strengthen HR operational excellence and continuous improvement.
Partner with cross-functional teams to deliver system, workflow, and automation improvements.
Remote is solving the challenge of global employment, enabling businesses to recruit, pay, and manage international teams. Their team fosters a future-focused work culture and values innovation, collaboration, and diverse perspectives, encouraging team members to contribute their unique talents to build a best-in-class HR platform.
Coordinate delivery portfolio planning, tracking and reporting practices.
Ensure cross-functional alignment on program goals and timelines.
Facilitate quarterly planning meetings with cross-functional teams.
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Founded in 2007, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries.
Act as a trusted operational partner to Professional Services leadership, translating strategy into scalable execution
Own and evolve the global Professional Services operating model, ensuring consistency and scalability across regions
Drive the rhythm of the business (weekly, monthly, quarterly) to proactively identify risks and optimize performance
Veeam specializes in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running.
Lead discovery sessions to identify and map high-friction points.
Translate complex AI and automation concepts into scalable solutions.
Re-engineer and automate routine tasks to improve resolution speed and accuracy.
Tripadvisor Group connects people to experiences, aiming to be the world’s most trusted source for travel. They leverage brands and technology to connect a global audience with partners, offering travel guidance and marketplaces for experiences, accommodations, and restaurants.
The Director of Operations partners with cross-functional teams to drive strategic initiatives from inception through executive review.
This role leads and develops a team responsible for program execution, operational rigor, and stakeholder alignment.
The Director translates enterprise strategy into executable plans and oversees the governance and financial performance of centralized functions.
Connections Health Solutions provides immediate-access behavioral health crisis care by combining medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources. Their model is physician-led and data-driven and they've delivered treatment to hundreds of thousands of individuals facing crises.
Own and execute the Customer Support strategy aligned with business growth and customer expectations.
Lead the design and rollout of AI-powered and automation-first support workflows.
Define and own KPIs, scorecards, and dashboards to improve customer satisfaction and performance.
iRESTORE provides innovative solutions in the wellness and beauty space, aiming to restore confidence by offering safe and effective health and beauty improvement solutions. They foster a culture built around forward-thinking, problem-solving, open communication, continuous learning, and ownership.