Develop training materials, implementation measures, and protocols for monitoring and supporting education initiatives across various topics.
Deliver professional development, coaching, and technical assistance to educators, administrators, and leaders in various education settings.
Provide expertise in one or more education-related areas (e.g., school improvement, school finance, rural education, curriculum, assessment, indigenous education, special education, CTE).
American Institutes for Research (AIR) is a non-partisan, not-for-profit organization. They conduct behavioral and social science research and deliver technical assistance to address some of the most pressing challenges in the United States and globally.
Champion customer success from onboarding through renewal.
Build deep partnerships with district leaders and educators.
Analyze data to uncover insights and craft strategies.
Edmentum is dedicated to tech-enabled learning solutions, ensuring all students have access to flexible learning environments Students and educators receive the tools they need to succeed. It's a remote-first organization committed to excellence, innovation, and customer satisfaction.
Provide expert guidance and personalized support to parents.
Address client inquiries about course offerings and teaching methods effectively.
Meet enrollment targets and improve resource conversion rates.
Think Academy US, a subsidiary of TAL Education Group, is an education technology company that provides K-12 extra-curricular learning services through science and technology. They aim to foster critical thinking and logic skills through innovative teaching techniques, serving over 6 million students weekly.
Provide superior customer service and support to current and prospective families.
Conduct appointments with prospective student/parents via phone/video to identify educational needs, determine goodness of fit between student and institution, and uncover potential challenges of attending the institution.
Assist with new employee training and onboarding.
Pansophic Learning is an education company that strives to provide students and educators exceptional learning solutions that enable them to maximize their success academically and in life, regardless of geographic, financial, or demographic circumstance. ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students.
Own customer retention and growth: Secure renewals and identify opportunities for expansion and referral-based cross-sells within assigned accounts.
Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions by developing success plans, sharing best practices, and leading data-driven business reviews.
Build trusted relationships: Engage stakeholders across all levels of the institution—from administrators and faculty to executive leadership—to strengthen advocacy and partnership.
Turnitin partners with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking. They have over 16,000 academic institutions as partners and have a remote-first culture that empowers people to work with purpose.
Support planning and execution for virtual and in-person programs.
Draft and refine participant communications, including confirmations, reminders, and follow-ups.
Proofread and lightly edit program curricula, handouts, and supporting resources.
Principled Business is a 501(c)(3) nonprofit organization activating capitalists to advance the principles of capitalism. They convene and equip investors, executives, and entrepreneurs to see themselves as moral agents whose work advances human dignity, agency, prosperity, and happiness.
Engage with customers via email to address their inquiries and concerns.
Be a trusted guide and partner to thousands of teachers and parents.
Strive for 100% accuracy and satisfaction in every interaction and solution.
ClassDojo's goal is to give every child on Earth an education they love, starting with communication. Their flagship app connects K-8 teachers, children, and families globally and is used in over 95% of US schools, reaching over 50 million children in 180 countries with a team of around 200 people.
Serve all stakeholders with integrity and joy, consistently modeling the importance of both task competency and relationships.
Proactively call, email, text, and survey families to discuss student course schedules and other customer service questions.
Assist students with creation of annual course schedules that ensure adequate annual progress meeting all graduation requirements.
Learning Network is a growing, innovative, and customer-centric educational services company. They prioritize service by ensuring the details are done and done well, promising to keep the promises they make with a supportive community of people who care. At Learning Network, they don’t do drama, and neither should you.
Lead and implement all ancillary Empowerly programs as service offerings grow.
Act as the liaison between Empowerly and 2+ partnership programs that Empowerly students work with.
Manage programs team and contractor teams who will help maintain program relationships and interact with students
Empowerly is an ed-tech company with a mission to empower students to become the most successful version of themselves. They combine expert college counseling with proprietary tools and have raised $30 million from top-tier investors.
Analyze new employee communications through the onboarding phase.
Assess information clarity and completeness for new employees.
Develop recommendations on findings and seek feedback from stakeholders.
The Nakupuna Companies seek to enhance early learning and engagement with new hires from offer acceptance. They have more than 1,300 employees and growing, and they require a skillful communicator with an understanding of curriculum design for adult learners.
Assist customers in learning and adopting the brightwheel product for their center
Own a running portfolio of 100+ accounts throughout the 4-12 week brightwheel customer onboarding process
Overcome customer objections to ensure the customer feels confident with the positive change and value brightwheel will bring to their program
Brightwheel is the largest and fastest-growing platform in early education. They are trusted by millions of educators and families every day, and backed by top investors. Their team is passionate, talented, and customer-focused, with remote employees across every US time zone, as well as select offices in the US and internationally.
Respond to customer inquiries via phone, email, and chat in a timely, efficient and professional manner.
Troubleshoot customer issues, identify root causes, and provide effective solutions.
Guide customers on product usage, features, and best practices to enhance their experience.
WeSalute is a public benefit corporation that operates a two-sided marketplace connecting Brands and the WeSalute Community together, providing benefits and exclusive offers to its community members. They take pride in being able to give back to those who give so much to us and our society.
Provide Tier II system support to end users, resolving escalated technical and application-related issues
Manage and respond to customer support tickets, ensuring timely and effective resolution
Deliver remote training sessions to end users on system functionality and best practices
Junior Achievement is dedicated to helping students achieve academically today and economically tomorrow. They are a leader in experiential learning operating on a national scale with over a century of experience, reaching more than 4.6 million students annually across nearly 100 U.S. markets. They are part of JA Worldwide, which serves over 19.9 million students in more than 100 countries.
Partner with Sales to drive successful pre-sales engagements.
Lead tailored presentations and demos of LINQ ERP, focusing on finance, HR, and payroll modules for K-12 environments.
Serve as a trusted advisor to prospects by providing industry insights and best practices for K-12 ERP systems.
LINQ is a high-growth software company empowering K-12 district teams to do more with less by transforming K-12 school operations with cloud-based software solutions. They are trusted by 30% of school districts across the U.S. and have a talented, committed, and fiercely loyal team.
Lead onboarding and implementation processes, managing timelines and deliverables to meet customer objectives.
Define success criteria and provide tailored recommendations to drive platform adoption, engagement, and ROI.
Build and maintain strong relationships with key stakeholders and administrators to drive satisfaction, loyalty, and long-term success.
Espresa delivers a global and all-in-one personal benefits platform for HR and people teams. With a focus on Lifestyle Spending Accounts (LSAs) and solutions focused on wellbeing, recognition, and community, Espresa powers Great Places to Work®.
Support the coordination and administration of core Talent Management programs and processes.
Assist in planning and organizing learning and development initiatives, workshops, and training programs.
Coordinate and support employee engagement initiatives and development activities.
Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health. With over 450 employees and 25 offices worldwide, their client-first and open-hearted approach defines their ethos.
Serve as a liaison between Empowerly students and companies by supporting and assisting students and families
Create learning content such as forms, surveys, FAQs, orientation presentations, etc. for each internship cycle
Collect and analyze company and student feedback
Empowerly personalizes college and career counseling with a mission to empower students to become the most successful version of themselves. They are a rapidly growing, mission-driven, and venture-backed company, recognized as one of Inc. 5000's fastest-growing companies in America.
Enthusiastically explain the benefits of our programs to interested families.
Patiently guide families through the enrollment process, answering questions and assisting with applications.
Learning Network is an innovative educational services company with a customer-centric approach. They value their employees and customers. They work in a supportive environment and prioritize service by ensuring the details are done well every time.
Contact potential & existing customers through various channels.
Engage and build rapport with potential customers.
Schedule sales demos and meetings.
Wing is redefining the future of work for companies worldwide. They aim to be a one-stop shop for companies looking to build world-class teams and automate their operations.
Develop the agenda and consultative strategy for high-impact client Strategy Consult (QBR) meetings.
Build strong rapport and confidence with clients, becoming their trusted advisor on use of our products.
Analyze and present results and data to clients during Strategy Consult meetings.
Rater8 is the healthcare industry’s leader in reputation management, helping medical practices establish pervasive online visibility. They are a rapidly growing healthtech innovator, serving over 25,000 providers at practices and hospitals of all sizes and specialties.