Independently manage a book of business/portfolio across assigned territories.
Ensure that customers are continuously delighted throughout their journey with Renaissance.
Contribute to revenue growth through customer advocacy and success stories.
Renaissance is a global leader that provides pre-K–12 education technology. Their solutions help educators analyze and plan personalized learning paths for students. They are fiercely passionate employees and educational partners that have helped drive phenomenal student growth, with solutions being used in over one-third of US schools and in more than 100 countries worldwide.
Own customer retention and growth: Secure renewals and identify opportunities for expansion and referral-based cross-sells within assigned accounts.
Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions by developing success plans, sharing best practices, and leading data-driven business reviews.
Build trusted relationships: Engage stakeholders across all levels of the institution—from administrators and faculty to executive leadership—to strengthen advocacy and partnership.
Turnitin partners with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking. They have over 16,000 academic institutions as partners and have a remote-first culture that empowers people to work with purpose.
Manage assigned portfolio customers with significant independence; develop strategic customer relationships across territories and execute impactful strategies to drive strong business results
Proactively and reactively ensure that customers are continuously delighted throughout their journey with Renaissance; partner with Sales to develop and execute account growth strategies across shared customers
Take ownership of risk identification, documentation, and escalation within their area; identify opportunities for upselling and cross selling and work closely with the sales team to close any sales opportunities
Renaissance is a global leader in pre-K–12 education technology. Their solutions help educators analyze, customize, and plan personalized learning paths for students. They have fiercely passionate employees and educational partners and their solutions are being used in over one-third of US schools and in more than 100 countries worldwide.
Manage a portfolio of school and district accounts, ensuring strong communication and a high-quality partner experience.
Drive retention and renewals by identifying risks early and implementing action plans.
Develop scalable Customer Success playbooks, workflows, and reporting frameworks.
Braintrust Tutors partners with schools and districts to deliver high-impact K–8 academic intervention. They focus on exceptional instructional talent and strong operational execution to support student progress in complex, high-stakes school environments.
Boost Net Revenue Retention (NRR) by designing and implementing scalable customer success playbooks.
Achieve a Customer Satisfaction (CSAT) score above 90% by owning the data narrative.
Develop direct reports by establishing trust and providing clear, actionable feedback.
MagicSchool is the premier generative AI platform for teachers. They are just over 2 years old, and more than 7 million teachers from all over the world have joined their platform. They are a fast growing company that is working towards real social impact.
Drive customer success as the first point of contact for customers in named accounts
Monitor overall client utilization and success
Provides ongoing service and support while managing the customers’ expectations and implementing action plans where needed; takes ownership of customer issues and partners with the appropriate teams to drive progress towards resolution
Raptor, founded in 2002, aims to protect every child, every school, every day. They are a school safety partner for 60,000 schools in 55 countries, providing SaaS and mobile technology, along with training and consultation solutions.
Own the success, retention, and growth of Gaggle’s entire customer base across North Carolina.
Serve as a strategic advisor to district leaders, helping them achieve meaningful outcomes tied to student safety.
Work cross-functionally with various teams to deliver a consistent, high-quality experience statewide.
Gaggle provides solutions focused on student safety and well-being. While their employee count isn't specified, they seem to promote a collaborative environment across various internal teams to ensure customer success.
Provide 1:1 coaching to members through virtual sessions.
Participate in ongoing training sessions to improve coaching abilities.
Integral member by sharing coaching tools and insights.
Mento coaches people through 1:1 partnerships and helps them with professional development. They value learning, growth, and community and are passionate about developing and coaching people in their field.
Partner with Product Leadership to help define and evolve the LiftEd and Silas product strategy
Own execution for key areas of the education product roadmap, from discovery through delivery
Balance the needs of teachers, instructional leaders, and district administrators while delivering intuitive, engaging user experiences
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, they enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies.
Lead and implement all ancillary Empowerly programs as service offerings grow.
Act as the liaison between Empowerly and 2+ partnership programs that Empowerly students work with.
Manage programs team and contractor teams who will help maintain program relationships and interact with students
Empowerly is an ed-tech company with a mission to empower students to become the most successful version of themselves. They combine expert college counseling with proprietary tools and have raised $30 million from top-tier investors.
Building and maintaining strong, strategic relationships with Go1 Content Partners.
Collaborating with global cross-functional teams to deliver seamless experiences for partners.
Driving continuous improvement in partner success processes and best practices.
Go1 helps organizations deliver learning and development. From a small startup to now a global brand, they've grown by solving hard problems, embracing ambiguity, and never standing still, offering autonomy with accountability and space to experiment.
Own the full lifecycle of our AlphaSense Certification program — from development and optimization to delivery and expansion
Grow the program across channels through always-on programming, microcertifications, and bespoke private certifications via professional services
Build and nurture a thriving community of power users and advocates through training, video, surveys, and more
AlphaSense empowers companies to make smarter decisions through AI-driven market intelligence. With over 2,000 employees globally, they have offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland and are headquartered in New York City.
Serve as the primary contact for our current parents and students, providing timely and professional support via chat, email, WeChat, and phone.
Guide customer through the learning journey and help ensure students receive a smooth and positive learning experience.
Document issues, identify recurring patterns, and collaborate with internal teams to improve workflows and user experience.
Think Academy US is an education technology company providing K-12 extra-curricular learning services through science and technology. They foster children’s ability to think critically and strengthen their logic skills through innovative teaching techniques.
Managing and growing US school partnerships by building meaningful relationships.
Communicating daily with newly onboarded educators to place them in roles.
Coaching educators and improving their performance in schools.
Zen Educate is a technology company that matches schools with temporary educator staff. They aim to change the world of education recruitment using technology to help schools pay less and educators earn more, expanding rapidly in the UK and US markets.
Collaborate with Sales Operations to execute outbound campaigns and create proactive territory plans.
Employ a consultative approach to build and maintain multi-level relationships with key decision-makers.
Drive the achievement of quarterly and annual objectives by cultivating consultative relationships.
Swivl is a global leader in innovative tools for reflective teaching, trusted by over 75,000 schools worldwide. Their team is made up of passionate technologists, educators, and innovators committed to reshaping education to meet the needs of today—and tomorrow.
Own your territory and build a high-velocity sales pipeline with school districts looking for innovative resources.
Prospect relentlessly—cold calls, emails, networking, referrals—and don’t stop until the deal is closed; create urgency and momentum in every interaction.
Develop and execute strategic, consultative sales pitches that highlight Varsity Tutors’ full suite of live learning solutions.
Nerdy, the company behind Varsity Tutors, is redrawing the blueprint of learning by fusing real-time human expertise with proprietary generative-AI systems. They recruit technologists and operators who turn ambiguous problems into shipping code and iterate faster than markets move.
Engage with customers via email to address their inquiries and concerns.
Be a trusted guide and partner to thousands of teachers and parents.
Strive for 100% accuracy and satisfaction in every interaction and solution.
ClassDojo's goal is to give every child on Earth an education they love, starting with communication. Their flagship app connects K-8 teachers, children, and families globally and is used in over 95% of US schools, reaching over 50 million children in 180 countries with a team of around 200 people.
Drive customer success across a portfolio of customers, supporting adoption, engagement, retention, and growth
Lead customer engagement through a mix of direct interactions and scalable programs (e.g., webinars and office hours)
Monitor customer health and usage trends to identify risk and opportunity, and take proactive action to drive engagement
Onit is redefining the future of legal operations through the power of AI with their cutting-edge platform that streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. They are a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic.
Manages a portfolio of accounts, ensuring client success and satisfaction.
Partners closely with customers to understand their pain points and sell the value of the products.
Provides expert support and advice about products, features, and opportunities, enabling client accounts to grow.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. The company has a diverse community of colleagues unified by a shared desire to make a difference in education and is a global organization with team members in over 35 countries.
Own Hirevue's customer enablement function, shaping how customers experience the platform.
Deliver training sessions and educational programs directly to customers.
Track adoption and engagement signals to proactively reach customers who need support.
Hirevue transforms hiring by connecting companies and candidates through video interviewing, assessments, and AI. As an industry leader, they've hosted over 70 million video interviews for 1200 customers globally, focusing on science-backed, ethical AI solutions.