Providing counseling and support to patients and their families to help them cope with illness, treatment, and life changes, including crisis intervention and stress management.
Advocating for patients' needs and ensuring they receive appropriate and timely care by helping patients navigate the healthcare system and access necessary resources.
Collaborating with healthcare providers, patients, and families to coordinate care plans that address medical, social, and emotional needs.
Collaborate with interdisciplinary team members to deliver comprehensive virtual care services to patients.
Provide support for patients and families coping with life transitions, chronic illnesses, and other psychosocial challenges.
Develop and implement individualized care plans that address patients' needs, connecting them with relevant community resources.
Interwell Health is a kidney care management company that partners with physicians. They aim to reimagine healthcare and set the standard for the industry to help patients live their best lives. They are committed to diversity, equity, and inclusion throughout their recruiting practices.
Provide excellent quality clinical care that exemplifies Rivia Mind’s culture.
Service and maintain a weekly average standard of 31 patients.
Conduct comprehensive intake evaluations and develop patient-centered treatment plans.
Rivia Mind provides mental health care, believing it begins with a human connection. They serve individuals across multiple states through virtual and hybrid appointments and cultivate a collegial culture rooted in shared values and reciprocal support.
Provides real-time call queue support for Care Advice Line functions not requiring RN licensure.
Answers incoming calls promptly and according to SOP and training guidelines, ensuring effective communication.
Charts in the EMR and applicable applications accurately and efficiently according to national healthcare standards.
Privia Health is a technology-driven physician enablement company that collaborates with medical groups, health plans, and health systems. They optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care.
Conduct outbound telephonic patient outreach and provide one-on-one coaching and support to patients managing chronic conditions.
Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies.
Document patient interactions, outcomes, and follow-up plans in the Cadence platform; identify barriers to care and connect patients with resources or internal support pathways.
Cadence is a clinical AI company that delivers continuous, proactive care for older adults with chronic conditions. They pair patients with a dedicated clinical team, integrate deeply into health system EMRs and workflows, and use their Clinical Intelligence platform.
Provide exceptional care, disease management and health education to patients.
Support goal setting for individual patients asynchronously to help them better manage their chronic conditions.
Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors.
Salvo Health is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. They bring multidisciplinary virtual care to patients at community specialty care practices. Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, a larger sense of mission, and professional development and entrepreneurial opportunities.
Perform remote clinical counseling services to clients as scheduled and in accordance with company policies.
Completion of written records for each patient including intake notes, progress notes and treatment plans.
Maintain up to date and accurate patient files at all times.
Nolia Health provides virtual-first healthcare services for older adults and their family caregivers. They aim to elevate family caregiving as a central component of healthcare and ensure caregivers have the resources they need. Nolia is an early-stage startup committed to healthcare transformation.
Primarily responsible for making outbound calls to healthcare providers.
Accepting inbound calls from healthcare providers.
Answer questions about participation requirements, registration, assessment completion and scoring results.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries. With over 66,000 employees, we combine scale, expertise and execution to create meaningful, measurable impact.
Plan, direct, and evaluate potential patients through assigned referral system.
Establish consistent communication with admitting hospitals to ensure a best-in-class admission process for patients, families, and NPH team members.
Build a positive relationship with physicians, physician office staff, and hospitals to help market facilities and their services.
NeuroPsychiatric Hospitals (NPH) is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. With locations in Indiana, Michigan, Texas, and Arizona, they’re expanding access to our unique model of care across the United States.
Conduct outbound calls and virtual outreach to provide information and education about Accompany Health services.
Support patients by answering questions, addressing concerns, and providing guidance.
Document interactions and maintain accurate records of patient outreach activities.
Accompany Health provides dignified, high-quality primary, behavioral, and social care to patients with complex needs, offering at-home and virtual care, plus 24/7 support. Their teams are distributed across the country and are committed to evidence-based practice, focusing on the health outcomes most important to their patients.
Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
Employ active listening & motivational interviewing skills, and can handle difficult calls tactfully, courteously, professionally and document accordingly that can build patient trust and engagement.
Accurately track and document work on a variety of internal software tools and platforms.
Evry Health is on a mission to bring humanity to health insurance. They are a high-technology health plan that expands benefits, increases access and transparency, and features a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL) with more than 3,000 corporate employees and 15,000 agents.
Provide telehealth therapy to the Medicaid population.
Accrue clinical hours towards licensure.
Engage in continuous education under expert supervision.
Third Space Therapy combines the independence of private practice with the support of a group setting, focused on expanding Medicaid-covered behavioral healthcare. We are a growing practice where you can help shape the culture and direction of our development.
Works with field staff and Manager, Clinical Services (MCS) to appropriately schedule clinicians for cases in assigned areas of responsibility.
Communicates appropriately regarding changes in schedule or service delivery.
Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities.
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve.
Assist in monitoring compliance of medication prescribed by the physician or psychiatric provider.
Provide psychoeducation, coping skills, and therapeutic worksheets through a structured care plan.
Provide information to patient on community services and resources.
Optima Medical is an Arizona-based medical group with 30 locations and over 130 medical providers, who care for more than 200,000 patients statewide. They aim to improve the quality of life throughout Arizona by helping communities live better and longer through personalized healthcare.
Provide compassionate, evidence-based care to clients across the country.
Treat a variety of clients, including couples and children.
Help clients achieve measurable progress using modern clinical technology.
Thriveworks is a mental health care company founded by clinicians. They have 340+ locations with a nationwide hybrid care model, serving over 175,000 clients annually through more than 1.7 million sessions and growing.
Provide clinical care and education asynchronously to members within the scope of RN practice.
Assist clinicians in reviewing and preparing prescriptions, ordering labs, and checking state PDMP.
Collaborate with clinicians to provide lab and imaging results, and respond to medical requests from members and outside entities.
FOLX Health aims to be the leading health and wellness platform for LGBTQIA care, providing end-to-end services virtually and in person. They foster innovation by creating joyful, affirming healthcare and building community around individual needs.
Coordinate care and collaborate with multiple disciplinary team members to improve the quality of care and clinical outcomes.
Conduct thorough assessments to determine unmet needs and develop individualized care plans.
Promote quality cost-effective outcomes with the goal of improved care coordination.
Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services. They strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships.
Handle calls and respond appropriately within their scope of practice.
Coordinate telehealth meetings between participants and clinicians and ensure timely care delivery.
Troubleshoot logistical care delivery issues and support smooth care transitions between settings.
WelbeHealth PACE helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. They serve the most vulnerable seniors with better quality and compassion in a value-based model, showing they care about their team members and offer great benefits.
Perform outbound calls to engage patients about the benefits of Salvo’s program and tech-enabled services.
Enroll patients in Salvo’s program and schedule an initial virtual nurse visit to onboard patients.
Assist patients in understanding the cost of the program, including insurance coverage and financial responsibilities.
Salvo Health offers virtual care to patients at community specialty care practices, focusing on chronic gut health and metabolic conditions. The company has raised a Series A investment round and aims to provide continuous, interdisciplinary wraparound care.
Conduct telehealth counseling sessions using our technology platform.
Create comprehensive patient assessments and assist in treatment planning.
Ensure documentation complies with clinical and state regulations.
Mood Health is a mission-driven mental health group practice dedicated to transforming the mental health care experience. We aim to make effective treatments accessible to everyone and we pride ourselves on a vibrant workplace culture.
Manage a caseload of ECM members with complex behavioral health needs.
Conduct in-person home visits and community-based meetings.
Utilize brief behavioral health therapeutic interventions as necessary.
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations.