Source Job

• Provide exceptional care, disease management and health education to patients.
• Support goal setting for individual patients asynchronously to help them better manage their chronic conditions.
• Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors.

Salvo Health is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. They bring multidisciplinary virtual care to patients at community specialty care practices. Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, a larger sense of mission, and professional development and entrepreneurial opportunities.

• Conduct compassionate advance care planning conversations with patients.
• Educate patients and families about medical interventions in understandable terms.
• Accurately document conversation details to generate state-specific advance care planning documents.

Aledade empowers independent primary care practices. Founded in 2014, they've become the largest network of independent primary care in the country and have a collaborative, inclusive and remote-first culture.

• Coordinate care and collaborate with multiple disciplinary team members to improve the quality of care and clinical outcomes.
• Conduct thorough assessments to determine unmet needs and develop individualized care plans.
• Promote quality cost-effective outcomes with the goal of improved care coordination.

Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services. They strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships.

• Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
• Employ active listening & motivational interviewing skills, and can handle difficult calls tactfully, courteously, professionally and document accordingly that can build patient trust and engagement.
• Accurately track and document work on a variety of internal software tools and platforms.

Evry Health is on a mission to bring humanity to health insurance. They are a high-technology health plan that expands benefits, increases access and transparency, and features a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL) with more than 3,000 corporate employees and 15,000 agents.

• Responsible for conducting monthly clinical check-ins, identifying and addressing clinical concerns.
• Reinforcing care plans, escalating issues appropriately, and ensuring clinical documentation accuracy.
• Supporting patients between office visits while collaborating closely with Evergreen’s providers, care teams, and leadership.

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. They are committed to improving patient outcomes and improving quality of life.

• Provide health assessments and treatment solutions via telephone, video, or chat functions.
• Receive inbound phone calls from patients seeking answers to various medical conditions.
• Stay up to date with current health trends and recommendations.

PWNHealth is a national clinician network improving early disease detection and prevention using advanced diagnostics and telehealth, serving all 50 states and Puerto Rico. They are a mission-driven company with a positive culture, backed by leading growth equity firms Spectrum Equity and the Blue Venture Fund (BVF).

• Perform telephonic symptom assessment and triage using evidence-based protocols to ensure appropriate care and disposition.
• Document patient interactions accurately in the EMR and educate callers on virtual care, provider referrals, and available community resources.
• Deliver excellent customer service while maintaining confidentiality, sound judgment, and effective communication with diverse populations.

UnityPoint Health is committed to team members and has been recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare. They champion a culture of belonging where everyone feels valued and respected, honoring the ways people are unique and embracing what brings us together.

• Providing remote health coaching to members at risk for chronic kidney disease or have chronic kidney disease.
• Working in partnership with participating members to increase their understanding and management of conditions that impact kidney health.
• Establishing and maintaining contact with assigned and active members via video, phone, text, and email.

Renalogic is dedicated to helping clients manage the human and financial costs of chronic kidney disease. They hire people who are humble, hungry, and smart, and they have a 96% client retention rate.

• Provide high-quality virtual primary care through video visits, including assessment, diagnosis, treatment, and patient education.
• Manage a panel of patients, delivering comprehensive care across acute, chronic, and preventive needs.
• Collaborate with the Care and Case Management team to develop care plans and support successful outcomes.

Included Health delivers integrated virtual care and navigation, aiming to raise the standard of healthcare for everyone. The company breaks down barriers to provide high-quality care for every person, offering care guidance, advocacy, and access to personalized virtual and in-person care.

• Monitor and interpret patient vitals, assessments, and alerts within Welby Health’s platform.
• Develop, implement, and adjust individualized care plans that address both clinical and social needs.
• Deliver patient education and coaching via telephone and secure messaging.

Welby Health is committed to transforming the way complex conditions are managed. They aim to advance patient outcomes by integrating efficient care coordination, data-driven insights, and enhanced communication across the care continuum. Welby Health is headquartered in San Diego.

• Primarily responsible for making outbound calls to healthcare providers.
• Accepting inbound calls from healthcare providers.
• Answer questions about participation requirements, registration, assessment completion and scoring results.

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries. With over 66,000 employees, we combine scale, expertise and execution to create meaningful, measurable impact.

• Handle calls and respond appropriately within their scope of practice.
• Coordinate telehealth meetings between participants and clinicians and ensure timely care delivery.
• Troubleshoot logistical care delivery issues and support smooth care transitions between settings.

WelbeHealth PACE helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. They serve the most vulnerable seniors with better quality and compassion in a value-based model, showing they care about their team members and offer great benefits.

• Perform telephonic outreach to enroll and engage patients in the clinical program.
• Develop and implement care plans addressing the unique needs of patients.
• Guide members in understanding and utilizing health and social services.

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach. They are committed to improving patient outcomes and quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.

• Handle calls (inbound/outbound) as assigned, responding as appropriate within their scope of practice, and consulting with other clinicians, including on-call providers
• Coordinate telehealth meetings between participants and clinicians
• Support the clinical care and home health teams to manage smooth care transitions between settings (hospitals, skilled nursing facilities, etc.), escalating changes in participants’ conditions as appropriate

WelbeHealth PACE helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. The company serves the most vulnerable seniors with better quality and compassion in a value-based model.

• Serve as the lead clinical liaison for partner providers across multiple regions.
• Partner with PRMs on clinic visits and ongoing relationship management to strengthen long-term program engagement.
• Translate field insights into actionable intelligence for clinical, product, and engineering teams, directly informing service improvements and care model refinement.

Cadence is a clinical AI company that delivers continuous, proactive care for older adults with chronic conditions. They pair patients with a dedicated clinical team and integrate deeply into health system EMRs and workflows.

• Provides nursing assessments within the standards outlined in the state Nurse Practice Act.
• Provides clinical assessments and health education using telecommunications in accordance with protocols and guidelines.
• Uses the nursing process to identify patient care needs, risk and safety issues, and appropriate health care referrals.

Carenet Health delivers patient-centric healthcare solutions. We foster a collaborative team of RNs across the country and are committed to creating an inclusive environment for all employees.

• Serve as an expert diabetes health coach, supporting individuals to achieve the best health outcomes possible.
• Engage members with empathy and care via telephone calls and text messaging.
• Deliver education and personalized guidance according to Perry Health protocols to help members better self-manage their condition and adhere to their care plan.

Perry Health is rethinking chronic care through a fully remote, continuous care model. They provide expert diabetes education and clinical management for Medicare patients, delivered by a comprehensive team of specialized CDCES Registered Nurses, Registered Dietitians, and Accountability Coaches.

• Provide clinical care and education asynchronously to members within the scope of RN practice.
• Assist clinicians in reviewing and preparing prescriptions, ordering labs, and checking state PDMP.
• Collaborate with clinicians to provide lab and imaging results, and respond to medical requests from members and outside entities.

FOLX Health aims to be the leading health and wellness platform for LGBTQIA care, providing end-to-end services virtually and in person. They foster innovation by creating joyful, affirming healthcare and building community around individual needs.