Lead the design vision and team redefining IT Service Management for the AI era.
Champion a design culture rooted in trust, craft excellence, and extreme ownership.
Mentor and develop a 20+ person design team across Incident, Problem, and Change Management pillars.
ServiceNow provides an AI platform for business reinvention, serving 85% of the Fortune 500. The company fosters an AI-native culture focused on putting AI to work for people.
Lead delivery excellence and quality stewardship across service design engagements.
Develop senior practitioners into confident consultants and executive partners.
Partner with clients and operations to ensure consistent, high-quality execution.
Harmonic Design is a service design consultancy that helps organizations create systemic change through service design. They are a growing firm with a focus on delivery excellence, mentorship, and client partnership.
Lead operational execution of pricing proposals and new commercial models from approval through launch.
Translate new offers into clear business requirements for product setup, pricing, quoting, and entitlement systems.
Drive productivity improvements for commercial operations using AI and citizen-developed capabilities.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform that brings together any AI, data, and workflow. The company fosters an AI-native culture where technology and talent are unstoppable together, driving business transformation.
Own the Professional Services product vision, strategy, and multi-horizon roadmap aligned with platform strategy.
Lead a prioritized product backlog with dedicated engineering capacity, defining outcomes and success metrics.
Act as the vertical authority, engaging with customers, analysts, and cross-functional teams to drive industry-specific capabilities.
Unit4 is an agile, fast-growing Cloud company redefining ERP for mid-market people-centric organizations. With over 40 years of heritage, they employ a global team and foster a culture of trust, autonomy, and innovation.
Lead, mentor, and inspire a team of UX designers fostering a collaborative, innovative, and high-performance design culture.
Guide designers through the full product lifecycle from research and ideation to prototyping, testing, and delivery, promoting best practices in UX design.
Collaborate cross-functionally with product management and engineering to deliver cohesive, user-centered solutions and articulate the UX vision to executives.
ServiceNow is the AI control tower for business reinvention, providing an AI platform that connects AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together, freeing people from busywork to focus on meaningful work.
Lead and manage a team of 8-10 designers to deliver great UX for enterprise products.
Oversee a portfolio of products, mentoring managers and driving design strategy across the ecosystem.
Work closely with Product and Engineering to define roadmaps and ensure unified experiences across platforms.
ServiceNow is an AI control tower for business reinvention, bringing together any AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Drive high-complexity transformations in strategic accounts, aligning ServiceNow teams with customer objectives and governance frameworks.
Proactively identify pipeline opportunities through product road mapping and adoption analysis, providing prescriptive guidance.
Forge C-suite relationships to increase satisfaction and retention, leading strategic oversight and risk mitigation.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Lead technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
Partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes.
Set solution architecture and deployment patterns, influence product strategy, and scale technical capability across the Customer Excellence Group.
ServiceNow is an AI platform company that brings together AI, data, and workflows to help businesses reinvent and work smarter. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent combine to free people from busywork.
Lead hands-on technical implementation of ServiceNow AI capabilities, including configuration and solution development.
Deliver technical demonstrations and proof-of-value engagements showcasing AI portfolio.
Partner with strategic customers to pilot and scale emerging AI technologies.
ServiceNow provides an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent collaborate.
Shape service design and change approach for IT initiatives, ensuring adoption and understanding.
Partner with Service Operations to improve support readiness and user-friendly service catalogues.
Support security roadmap rollouts and coach a Change & Communications Coordinator.
We are an eco-friendly household essentials company that donates 50% of profits to provide clean water and sanitation globally. With 250+ people across multiple countries, we are a certified B Corp with a strong culture of purpose and positive impact.
Lead end-to-end services delivery from scoping to adoption, ensuring faster time-to-value and predictable deployment.
Build a technically capable services organization that independently delivers repeatable enterprise implementations and AI/agent deployments.
Own services economics, capacity planning, and managed services development to drive revenue and margin.
Resilinc is a supply chain risk management company using agentic AI to help global enterprises predict disruptions and act in real time. They are a fully remote, mission-led team backed by Vista Equity Partners, with a collaborative culture focused on meaningful work.
Own operational execution of the AMS partner portfolio and co-sell motion.
Lead partner business reviews and remove execution blockers.
Coordinate with sales, delivery, operations, and partner teams to align portfolio execution with business needs.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. We're building an AI-native culture where technology and talent are unstoppable together.