Remote Account management Jobs • Client Success

The Account Manager will play a key role in client relationship management, supporting account retention and growth across Elite Technology’s legal tech solutions. The role involves leading account planning, facilitating cross-functional collaboration, and ensuring high customer satisfaction across a portfolio of law firms.

The Client Success Lead will play a critical role in ensuring the long-term success and satisfaction of clients by managing client relationships from onboarding through renewal. This position will be responsible for acting as a trusted advisor and collaborate with internal teams to deliver tailored solutions, address concerns, and ensure the highest level of service delivery. Combining strategic account management with hands-on support, the role focuses on maximizing client value, driving retention.

Lead the strategy and execution behind retaining and expanding our client base, guiding a high-performing team to drive renewals, upsells, and world-class client relationships. You'll need sharp leadership to reduce churn, boost revenue, and elevate the AM function into a true growth engine and be the architect of our client success story.

A client service role focused on client satisfaction, smooth onboarding, and relationship management. You'll lead the process of onboarding new client brands and coordinating the successful launch of campaigns, managing relationships through email and video meetings, and owning campaign success end-to-end. To be successful, you’ll need to be results-driven, self-managing, and detail oriented.