Use strong technical and diplomatic skills to address customer issues and provide feedback to product and engineering teams.
Work with customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially costly consequences.
Collaborate via Slack and file JIRAs to report reproducible bugs, while analyzing customer trends to improve support processes.
We are shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. We are a remote-first company with a strong culture of connection and global inclusion, employing a vibrant and diverse team.
Own the full sales cycle for mid-market accounts, from prospecting to close.
Develop and execute outbound strategies to engage key decision-makers.
Partner with Solutions Engineering and Customer Success to deliver demos and ensure successful handoffs.
Vantage is a FinOps platform that helps engineering teams manage and optimize cloud costs across major providers. With a remote-friendly culture and a team of ~55 employees in New York City, they are backed by top investors and trusted by companies like Block and Canva.
Own growth and P&L performance of Flexential's Cloud TAM service, partnering with Sales to drive bookings and renewals.
Supervise a team of Cloud TAMs and Engineers, setting goals, coaching, and ensuring service quality.
Track pipeline, financials, and dashboards, then use data to make pricing, staffing, and growth decisions.
Flexential is a cloud and data center services provider offering managed cloud, colocation, and connectivity solutions. The company values diversity and collaboration, fostering an inclusive culture that supports employee well-being and innovation.
Own onboarding and rollout plans for new customers, coordinating with Sales for successful implementation.
Remove barriers to adoption and engage with customers to understand goals, challenges, and use cases.
Oversee renewals, forecasting, and customer health, and partner with Sales on expansions.
Coder is the leading platform for AI development infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. As a startup, Coder provides self-hosted, agent-ready workspaces and values transparency, equal opportunity, and the use of AI tools.