Remote Account management Jobs · Customer Success

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  • Manage a portfolio of employer partners, driving sustained engagement.
  • Launch repeatable campaign initiatives, and generate measurable employee utilization over time.
  • Operate as the commercial owner of accounts: protecting retention, increasing engagement depth, and expanding campaign scope.

Rula is dedicated to treating mental health. They aim to create a world where mental health is embraced as an integral part of one's overall well-being and strive to be a force for positive change in the mental healthcare field.

  • Own executive-level relationships for top-tier healthcare accounts (TCV $200k+).
  • Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation.
  • Act as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team.

Propelus simplifies workforce compliance management across healthcare. With innovative technology and strategic partnerships, Propelus empowers millions of professionals, employers, and regulators to create a connected and efficient healthcare ecosystem.

US Unlimited PTO 11w maternity

  • Own gross and net retention across the AM organization.
  • Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.
  • Coach managers on performance management, forecasting discipline, and strategic account thinking.

Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Backed by top investors, they've raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.

$70,000–$75,000/yr

  • Serve as a trusted advisor to strategic clients, understand objectives, challenges, and goals.
  • Drive adoption, growth, and retention by proactively managing client engagement.
  • Translate strategic client needs into actionable plans and build strong relationships.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and objectively. They identify top-fitting candidates and share the shortlist with the hiring company, which manages the final decisions, with AI tools assisting the recruitment team but not replacing human judgment.

$59,500–$105,000/yr
US Unlimited PTO

  • Own the full renewal cycle for a high-volume portfolio of US Public Sector accounts.
  • Maintain accurate pipeline and forecast data in Salesforce, including stages, close dates, amounts, and risk status.
  • Work cross-functionally with Account Executives, Customer Success Managers, and channel partners.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and improve operational efficiency. With over 50 million registered users, they foster a high-performance culture driven by values and continuous knowledge exchange.

$106,400–$131,000/yr
US 18w maternity 16w paternity

  • Serve as the product expert and mental health advocate for a book of business of Spring Health’s health plan customers.
  • Develop and maintain positive working relationships with multiple health plan customers.
  • Consistently demonstrate Spring Health’s value proposition and link to health plan customer’s defined success metrics.

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and have a valuation of $3.3 billion.

  • Own key customer relationships to drive measurable business outcomes and expand footprint.
  • Lead new customer onboarding and drive product adoption, while monitoring health metrics.
  • Identify and capitalize on expansion opportunities aligning with customer goals to maximize LTV.

Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.

$120,500–$145,000/yr
US Unlimited PTO

  • Ensure smooth customer onboarding and equip them with best practices.
  • Build trusted relationships with customers to drive adoption and renewals.
  • Serve as advisor, helping customers navigate security practices.

They are focused on preventing leaking credentials and building machine identity protection products. They are a fully remote, collaborative team contributing to advancements in cybersecurity and committed to open source.

$150,000–$190,000/yr

  • Own the health, retention (90%+), and expansion (10-15%) of our mid-market customer portfolio.
  • Build the scaled success motion from scratch—develop playbooks, automated campaigns, and engagement frameworks that can grow with the business.
  • Monitor account health and usage patterns to identify risks and expansion opportunities, then execute targeted interventions to drive outcomes.

Runway is building AI to simulate the world through merging art and science; they believe that world models are at the frontier of progress in artificial intelligence. Their team consists of creative, open minded, caring and ambitious people who are determined to change the world.