Provide high-quality customer service to Polish clients via Freshdesk platform.
Collaborate with local sales teams and cross-functional departments to resolve customer issues.
Drive customer satisfaction and contribute to retention and renewals.
NielsenIQ is a global measurement and data analytics company providing the most complete view of consumers and markets. It operates in over 100 markets covering more than 90% of the world's population and is part of Advent International.
Support core service delivery and provide daily customer support via Freshdesk.
Work closely with local sales team and other departments to drive customer satisfaction.
Conduct training sessions to help customers maximize service usage.
Brandbank provides digital product content solutions for brands and retailers globally. It is part of NIQ, a consumer intelligence company with operations in over 100 markets, and fosters a diverse, relaxed team culture.
Interact with users via email and chat to resolve issues and optimize their experience.
Brainstorm inventive solutions to tackle urgent customer problems and identify site issues.
Become an expert on Privacy's service and communicate effectively with internal teams.
Privacy is a virtual card platform that gives consumers and small businesses control over online payments, protecting over 250,000 users with bank-level security. Our dedicated team of 35 sits within Lithic's 170+ person organization, spanning 26 states and 7 countries, headquartered in New York City.