Provide friendly, professional, and timely support to customers via phone using HONK's proprietary technology.
Listen to customer needs, build rapport, and provide tailored solutions while monitoring service requests through completion.
Communicate clearly about service expectations, think creatively, and take ownership to ensure a positive customer experience.
HONK is transforming the towing and roadside assistance industry with high customer satisfaction and digital innovation. As a remote-first company, we are a diverse team committed to inclusivity and collaboration.
Coordinate field operations and manage technician schedules to ensure timely service resolution.
Monitor technician availability, assign jobs, and respond to priority alarms and escalations.
Communicate ETA updates to internal teams and customers, and document job status in tracking systems.
Qualfon delivers engaging interactions and positive experiences, aiming to help people pursue their total vocation. The company focuses on creating job opportunities and being a partner of choice for clients.
Make high-volume outbound calls to existing healthcare plan members in English and Spanish.
Explain available services, answer questions, and help eligible members schedule appointments.
Accurately document call outcomes and meet performance expectations for quality and conversion.
Knowledge Rhino hires bilingual professionals for outbound healthcare appointment setting, serving existing plan members. They are a growing remote team focused on member outreach and flexible scheduling.
Manage and service a book of middle-market commercial insurance clients, ensuring accurate and efficient handling of their needs.
Partner with producers and account executives to support new business, renewals, and client retention efforts.
Respond to coverage questions, process policy changes, and build strong relationships to deliver a seamless customer experience.
Risk Services of Louisiana, a Leavitt Group affiliate, provides insurance solutions for middle-market commercial clients. They focus on delivering exceptional service and building lasting relationships with clients, carriers, and team members.
Serve as a trusted resource for clients throughout the claims process, coordinating with carriers and account teams.
Monitor claim activity and advocate for prompt, clear communication on behalf of clients.
Maintain accurate documentation and identify complex claims for escalation.
Risk Services of Louisiana, a Leavitt Group affiliate, provides insurance services and claims advocacy. The company is part of a larger network that values client service and professional growth.