Remote Customer service Jobs · USA

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  • Own end-to-end planning and execution of 200+ open enrollment benefit fairs annually, including logistics, vendor management, and staffing.
  • Build scalable systems for the program, from swag shipments to post-event reporting, and serve as cross-functional partner across teams.
  • Manage internal corporate events and support the annual client conference, tracking budgets and driving continuous improvement.

Lantern is a specialty care platform that connects people with top specialists for surgery, cancer care, and more, delivering cost savings and dedicated care support. Trusted by the nation's largest employers, it serves over 6 million members and fosters a culture of inclusion, grit, and humanity.

  • Provide superior customer service and assist clients in getting compensation for their losses.
  • Work flexible hours in a remote setting, handling claims for homeowners and business owners.
  • Collaborate with a supportive team and pursue opportunities for career advancement.

Metro Public Adjustment is a leading provider of claims adjusting services to homeowners and business owners who have suffered a loss. The company offers a supportive and collaborative work environment with opportunities for advancement and flexible work hours.

  • Lead and develop support teams across multiple product lines, fostering a customer-centric culture.
  • Manage escalations, reduce ticket resolution times, and ensure timely, effective support.
  • Collaborate cross-functionally with Product, Development, Customer Success, and Professional Services.

Sylogist provides SaaS-based software solutions to the non-profit, government, and education sectors. The company is collaborative and enthusiastic, supporting over 2000 customers worldwide.

  • Investigate and analyze suspected fraud cases affecting Veriff’s customers.
  • Develop new countermeasures and strategies to address emerging fraud patterns while minimizing false positives.
  • Collaborate with cross-functional teams to improve fraud detection processes and ensure product readiness.

Veriff is a global identity verification platform that helps businesses verify and safeguard users online. The company is backed by investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, has offices in the US, UK, Spain, and Estonia, and is dedicated to being a benchmark for trust online.