Remote Customer service Jobs · IT

• Troubleshoot product and technical issues
• Communicate with clients by phone and email
• Document solutions in reusable articles to support future issue resolution

Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries and are known for investing in their people and new advanced technologies.

• Deliver the highest levels of customer service and operational effectiveness.
• Process orders using IT programmes such as Microsoft Word.
• Communicate with a variety of types of customers.

iCIMS is a software company. The company is growing and looking for enthusiastic employees.

• Provide timely and world class customer support to users via multiple channels
• Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
• Take ownership and follow up on open cases which are unresolved

PointClickCare is a health tech company that helps providers deliver exceptional care. They are founder-led and privately held, empowering their employees to push boundaries and innovate in healthcare and have over 30,000 provider organizations.

• Respond to calls, emails, and requests for technical 1st level support.
• Analyze technical problems with cars, LGV, and HGV and provide technical assistance.
• Track incidents in the internal incident management system and maintain communication.

Bosch aims to transform ideas into technologies that improve the quality of life. They operate in fields like Mobility Solutions, Consumer Goods, Industrial Technology, and Energy and Building Technology.