Act as a primary point of contact for clients, building strong relationships and managing inquiries.
Coordinate project delivery from initiation to completion, ensuring deadlines and deliverables are met.
Develop operational processes and identify improvements to streamline workflows.
Assist World is a staffing agency recruiting on behalf of a growing business. The company is fully remote and offers a supportive culture with bonuses and raffles.
Act as the technical champion for assigned customers, building strong relationships and navigating complex technology challenges.
Provide best-practice advice to help customers successfully adopt and optimise Trustonic products and solutions.
Lead Root Cause Analysis reviews and facilitate retrospective sessions to improve customer outcomes.
Trustonic develops smartphone locking technology to make devices affordable and enable digital finance globally. They partner with mobile carriers across 30+ countries and foster an inclusive, flexible culture focused on diversity and collaboration.
Manage a portfolio of customers across MEA, acting as a trusted advisor to build, mature, and scale successful security programs.
Use data-driven decision making and AI-first thinking to analyze program performance and deliver actionable insights to customers.
Serve as primary liaison between customers and internal teams, handling escalations, executive reviews, and renewal processes.
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM), uniting agentic AI solutions with the world's largest community of security researchers. The company has been named a Most Loved Workplace for Young Professionals (2024) and fosters an inclusive culture focused on customer obsession, transparency, and collaboration.
Own the entire customer journey from implementation through renewal, driving adoption and value realization.
Partner with customers to turn mentorship goals into measurable business outcomes.
Collaborate with Account Management and product teams to reduce churn and generate referrals.
Together is a mentorship software provider helping organizations build impactful programs at scale. It is part of Absorb Software, backed by strong investment and a passionate team.
Build and scale Sprinto's mid-market customer success motion, including onboarding milestones, account health scoring, QBRs, and renewal-risk tracking.
Own adoption and customer health by using product usage, audit progress, and stakeholder engagement to identify risk before renewal month.
Drive retention and expansion by surfacing opportunities and building value cases that demonstrate Sprinto's business impact on time saved, risk reduced, and audit readiness.
Sprinto is an AI-native GRC platform that helps organizations manage risks, audits, vendor oversight, and continuous monitoring from a single platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, Sprinto is backed by top-tier investors including Accel, Elevation, and Blume Ventures.
Lead and develop two support teams: Community Support for the global rater workforce and Tier 2 Internal Support for Welo Data teams.
Design and maintain customer service automations including AI-assisted workflows, self-service tooling, and intelligent routing.
Define KPIs, own reporting cadences, and use data to identify gaps, set priorities, and drive continuous improvement.
Welo Data is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver human judgment, data infrastructure, and evaluation systems to ensure AI model reliability across languages and cultures, supported by a global network of 500,000+ vetted experts spanning 300+ languages.