Remote Information technology Jobs · Azure AD

• Act as a trusted technical advisor to customers, solving complex email flows, migrations, security, and user management issues.
• Create and deliver best practices, tutorials, and technical presentations for diverse stakeholders.
• Support the sales team as the technical expert on customer-facing calls and video conferencing.

DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for business growth and innovation. With decades of multicloud experience and specializations in Kubernetes, GenAI, and CloudOps, we are an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, serving over 4,000 customers worldwide.

• Architect, secure, and optimize a globally distributed, remote-first endpoint ecosystem across Windows, macOS, iOS, and Android using tools like Intune and Jamf.
• Drive zero-touch provisioning, automated software distribution, and enforcement of endpoint security baselines in partnership with SecOps.
• Serve as an escalation point for complex issues, analyze root causes, and create documentation for compliance and SOPs.

Reltio provides a cloud-native Context Intelligence Platform that harmonizes data for enterprise AI. With over 200 clients and a distributed workforce, we foster a collaborative culture guided by values like Customer First and Better Together, having earned industry recognition for our technology and people.

• Independently manage an assigned ticket queue from intake through closure.
• Provide L2 technical support for Microsoft 365, Azure AD, Intune, and Mac/Windows environments.
• Produce weekly support reports and maintain documentation.

Converge 360 provides IT support and managed services. The company fosters a culture of independence and proactive problem-solving.