Technical responsibility for our IT infrastructure, ensuring the availability, performance, and security of our office and IT systems. This role includes defining and implementing a future-proof cloud strategy including budget, capacity, and lifecycle planning. You will provide technical leadership & people development, coaching and developing the team as well as prioritizing tasks in daily and project business. You will be responsible for service & license management, SLA monitoring, escalation management and continuous improvement of the IT service desk.

As an Okta & PAM Senior Engineer, you will be responsible for supporting project delivery work, providing training to first line support, acting as an escalation point, speedy identity issue resolution, proactive improvements, and having a strong customer first mindset. You will be part of a globally distributed support team that provides identity stack support for projects, our employees, other technical teams and remaining stakeholders.

The Senior Systems Engineer is a global technical & customer service role that provides L3 Microsoft 365 Suite support and participates in various technology initiatives & projects. Your duties will include managing and supporting the company’s Microsoft 365 environment, ensuring system availability, integrity, security, and support of internal end-users globally. The ideal candidate will have a deep understanding of Microsoft Office 365 services, and a strong background in: Power Platform and Power Shell scripting.