Working from your remote home office to provide technical support for employees.
Acting as an internal customer advocate keeping them updated in a timely manner.
Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA).
Canonical is a leading provider of open source software and operating systems. They are a pioneer of global distributed collaboration with 1100+ colleagues in 75+ countries and very few office based roles, founder led, profitable and growing.
Serve as the primary technical point of contact for a portfolio of customers.
Design the observability maturity journey of customers and assist them on that path.
Provide expert-level troubleshooting and guidance to drive adoption.
They connect job seekers with partner companies through an AI-powered matching process. The company values quick, objective, and fair application reviews, identifying top candidates for hiring companies.
Provide functional support to API projects across Corporate & Investment Banking.
Participate in API design, validation, and acceptance processes.
Ensure APIs comply with established governance and functional standards.
Talan is an international consulting group specializing in innovation and business transformation through technology. With over 7,200 consultants in 21 countries, they are committed to delivering impactful, future-ready solutions and have a strong presence in the IT and consulting landscape.
Learn CIC’s products and serve as a key support resource through our Customer Help Desk system
Log, track, and manage support requests in our ticketing system with clear and accurate documentation
Install and update software applications and hardware peripherals
CIC supports mission-critical systems used by cities and counties across multiple states. They value employees who enjoy untangling puzzles and genuinely helping people looking to grow their support expertise.