Provide front line technical assistance for consumers, resolving issues with high-speed internet services and delivering exceptional customer experience.
Troubleshoot and resolve technical problems in a fast-paced environment, including internet connectivity and device-specific issues.
Demonstrate advanced product knowledge and solve customer issues on the first call as frequently as possible.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we prioritize a culture of inclusion and diversity where every employee feels valued.
Diagnose, investigate, and resolve member product issues while managing the end-to-end RMA process for replacements and returns.
Cross-train with the Internal Tools support team to field and resolve internal tickets from the Care Hub.
Serve as an escalation reviewer for the Technical Support team, ensuring quality in troubleshooting and adherence to metrics.
Hinge Health uses technology to scale and automate healthcare delivery for musculoskeletal conditions, affecting over 1.7 billion people worldwide. The company is partnered with 50+ health plans, serving over 20 million people across 2,550 employers, with offices in San Francisco, Montreal, and Bangalore.
Provide remote support via phone and screen sharing for Oncology and Surgery products
Document all remote support actions in Salesforce and maintain customer communication
Independently troubleshoot clinical issues and meet qualitative and quantitative targets
Brainlab revolutionized digital medical technology with software for radiosurgery and surgical navigation. Today, we employ over 2,000 people in 25 locations worldwide, fostering close-knit teams of talented, curious, and authentic people working together toward a common goal.
Lead implementation of billing modules for healthcare management systems, ensuring proper configuration, deployment, and user adoption.
Act as a consultant during client engagements, aligning expectations, managing timelines, and negotiating project adjustments.
Support process mapping, user training, documentation, and onboarding activities while ensuring regulatory compliance.
This role is listed on behalf of a partner company that provides healthcare management solutions for insurance operators. Jobgether uses AI-powered matching to review applications and shares top candidates with hiring companies.
Serves as the first point of contact for technical support via phone and email.
Provides guidance on products and assists with setup and maintenance of online learning software.
Troubleshoots hardware and software issues, managing support tickets for first-call resolution.
Encoura empowers students and institutions to create meaningful connections for informed decisions. Since 1972, the company has evolved its products to support enrollment, research, marketing, and student success, serving millions of high school students and educators.
Focus on compliance matters related to in-house IT systems and processes, including creating and updating internal documents.
Generate IT documentation for internal and external audits, and participate in interviews during those audits.
Provide answers to IT questions from sponsors and during client and vendor agreement reviews, and follow up on audit findings.
PSI is a global company founded in 1995 that focuses on medical science, bringing new medicines to those in need. They bring together more than 3,000 driven, dedicated, and passionate individuals who work on the frontline of medical science.
Lead technical sessions with infrastructure and security leaders to uncover challenges related to legacy WAM stacks and deliver tailored hybrid architecture demonstrations.
Design and execute outcome-focused Proof of Concepts (POCs) that prove Okta’s value in securing header-based applications and complex on-premises ERP systems.
Create reusable demonstration systems, diagrams, and documentation to support presales teams and drive market influence as a thought leader in identity security.
Okta is the leading independent provider of identity for the enterprise, enabling organizations to securely connect the right people to the right technologies. With over 7,000 pre-built integrations and trusted by more than 19,300 organizations, Okta fosters a collaborative culture focused on innovation and customer success.
Provide timely technical support and troubleshoot software/system issues for franchisees and internal teams.
Manage administrative tasks for franchise openings, transfers, and closures, including POS configuration updates.
Support process improvements by identifying patterns, creating documentation, and contributing to cross-functional projects.
WellBiz Brands is the franchisor of five health and wellness brands including Drybar, Elements Massage, and Amazing Lash Studio. With over 700 franchised locations across the US, the company values integrity, accountability, and service-mindedness.
Act as first point of contact for Workday users requiring technical support
Identify, diagnose, and resolve or escalate issues to higher support
Work part-time (24 hours per week) with hybrid/remote flexibility
Devexperts works with financial institutions, delivering trading platforms and tailor-made solutions for retail and brokerage houses. The company values employee care and offers flexible work arrangements, though team size details are not provided.
Attending maintenance visits and responding to calls within service level agreements.
Responsible for asset management and providing accurate call closure and stock reporting.
Completing all engineering paperwork and attending proactive maintenance visits.
PDI Technologies empowers leading convenience retail and petroleum brands with technology solutions that drive growth and operational efficiency. We are a global team committed to excellence, collaboration, and diversity.