Provide operational support for Genesys Contact Center, VoIP, SIP, and telecom platforms.
Monitor, troubleshoot, and resolve voice and carrier incidents within service level objectives.
Participate in a 24/7 on-call rotation and implement automation to improve operational efficiency.
This partner company specializes in providing Genesys Cloud contact center solutions. They are a large enterprise operating in a 24/7 environment, emphasizing collaboration with internal teams, vendors, and carriers to maintain service continuity.
Lead a specialized team of engineers and QA professionals in designing and deploying Full MVNO core systems.
Own architecture, signalling protocols, and compliance with telecom regulations across multiple markets.
Drive technical integrations with host operators and ensure reliable connectivity for global travelers.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company values diversity, equity, and inclusion, and operates in a remote-first international environment.
Provide advanced remote and on-site troubleshooting for network, telecom, cabling, and end-user device issues.
Act as deputy to the Field Operations Lead, coordinating technicians during incidents and installations.
Support 24/7 outage response, SEV 1/2 incidents, and disaster-recovery activities.
Computer World Services is an IT services company supporting large-scale government and DoD infrastructure programs. The company fosters an inclusive, equal-opportunity workplace and accommodates individuals with disabilities.
Provide on-site and remote technical support for USMEPCOM sites, diagnosing network, telecom, cabling, and device issues.
Install, configure, and maintain network equipment, cabling, and end-user devices while documenting actions.
Participate in on-call rotations, outage response, site surveys, relocations, and equipment refreshes.
DecisionPoint Corporation provides IT and mission support services to federal government clients. The company emphasizes customer service, mission readiness, and reliable technical support.